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Kauhale Otsego

700 Eley St., Otsego, MI 49078

For more information about senior living options:
(866) 374-4058
8.7
Review score
8 reviews
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8.7
Review score
8 reviews
  • 5 star
    62%
  • 4 star
    38%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
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Kauhale Otsego
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Kauhale Otsego outdoor common area
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Kauhale Otsego in google map

Anonymous

Child of resident/client

4.0 out of 5 stars

Management and staff are very patient with our multiple inquiries from all four children

The experience with the leadership staff has been very good. Always responsive and trying to be helpful. I thinks they could have done a better job helping us to get to know the service staff and the procedures for communications. We are surprised that the overall atmosphere is pretty closed. Residents doors are largely closed all of the time and there are few efforts to encourage social interaction. For example, everyone has to eat at the same table for every meal. The food is good and they do try to be responsive to individual likes/dislikes.

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Kauhale Otsego

Just south of the Kalamazoo river on a quiet corner lot, Vicinia Gardens of Otsego provides community-based living intermingled with daily living assistance and specialized memory care. This peaceful community is located at the edge of a residential area so seniors can quietly enjoy the wonderful services and amenities. In addition, the city of Otsego, Michigan, offers nearby options for shopping and dining that both residents and their visiting loved ones will appreciate.

Residents will enjoy the wonderful amenities that Vicinia Gardens of Otsego has to offer. For social engagement, residents can lounge in the comfortable media room or relax in the outdoor common area. With a private, custom-designed suite and an on-site salon, residents will experience luxurious senior living.

Residents who benefit from specialized memory care reside in a separate facility that has been customized to meet safety requirements. The memory care living space is also tailored to physically and emotionally accommodate individuals who have Alzheimer’s and other forms of dementia. Staff who are available at all hours of the day provide access to convenient services. Meals, medication management, and support with cleaning and personal hygiene are offered to all residents. The staff are also specifically trained to work with and...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Kauhale Otsego

8.7 out of 10
Review Score8 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.4
Friendliness
4.6
Care Services
4.5
Staff
4.3
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Kauhale Otsego with 8.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Kauhale Otsego has 8 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 19, 2025

4.0 out of 5 stars
Verified Review

Management and staff are very patient with our multiple inquiries from all four children

The experience with the leadership staff has been very good. Always responsive and trying to be helpful. I thinks they could have done a better job helping us to get to know the service staff and the procedures for communications. We are surprised that the overall atmosphere is pretty closed. Residents doors are largely closed all of the time and there are few efforts to encourage social interaction. For example, everyone has to eat at the same table for every meal. The food is good and they do try to be responsive to individual likes/dislikes.

JK

Assisted Living

Family/friend

August 12, 2025

5.0 out of 5 stars
Verified Review

Comforting, intimate environment.

Intimate setting, easy to not get lost, perfect for mild dementia patients who might get overwhelmed easily. Helpful, responsive staff.

Chris H

Memory Care

Family/friend

February 12, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Good place for mom

First visit we knew this was a place that mom would be comfortable. We knew that both assisted care and memory care would be needed. Kauhale has both onsite so it was the perfect place. The staff we met during our visit all very friendly.

Darcy R

Assisted Living

Family/friend

January 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Extremely friendly and caring facility

There is always someone available to assist with anything we might need. The entire staff is extremely friendly. There are many activities which helps mom get up and out of her room. Mom complains about the size of the room but we're still in the phase of trying to make her feel that this is her home. Amenities seem good.

anonymous

Assisted Living

Toured community

December 6, 2022

5.0 out of 5 stars
Verified Review

Tour experience

Our tour experience with Vicinia Gardens of Otsego was very positive. The facility was beautiful and staff were friendly. Unfortunately the pricing was just too expensive.

anonymous

Memory Care

Family/friend

October 3, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

Our Experience at Vicinia Gardens

I would recommend it to others. I like that my loved one has two rooms - a sitting room and a bedroom - as well as a private bathroom. It's the only place I saw in the area that had that much space for him. The staff seem attentive, and I see them pop their heads in to check on him when I'm there to visit. He seems to be settling in. The care is good at overall, although we're still working on getting his medications in order. They do have activities and try to get him to participate.

Anonymous

Memory Care

Toured community

December 22, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This place seems safe and secure

My wife and I toured this facility, it was nice. The safety aspect is what I noticed first. They make sure someone is available all the time and it seems pretty secure. You don’t have to worry about your loved one wandering off. It’s a newer facility, only been open a year, and looked very clean. They had a few activities available for the residents, likes crafts and entertainers, and while we were touring the ladies were all downstairs getting manicures. It was a good tour overall.

Anonymous

Memory Care

Family/friend

July 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Care and Comfort

We are happy with the care from this very nice community. We like the staff who are always caring. The community is clean and maintanined. The meals are very good and she is happy with the variety. I like knowing that she is happy with the many activiites.We would recommend this community for the care of others

Kauhale Otsego

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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