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Laurel Brook Rehabilitation and Healthcare Center

3718 Church Rd, Mount Laurel, NJ 08054

For more information about senior living options:
(866) 374-4058
110 reviews
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  • 4 star
    34%
  • 3 star
    24%
  • 2 star
    6%
  • 1 star
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Laurel Brook Rehabilitation and Healthcare Center
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Laurel Brook Rehabilitation and Healthcare Center community exterior
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Michael Woerz

Resident/client

5.0 out of 5 stars

Therapy Department

I was discharged on September 9th 2022 after approximately 5 weeks of therapy and care. Although I feel the care and food were good, I am writing more so about the Therapy experience at the Church Rd location in Mount Laurel. The whole therapy team was wonderful and managed to provide me with a complete turnaround in my condition. I mainly had help from [four names removed] and looking back, I really was blessed to end up in their care. I have been in a couple of other therapies but they don't come close to the treatment I received at Laurel Brook. It's easy to see that they really care about how a patient progresses. I now receive 2 home therapists twice a week and all is going well. I'm getting around my house pretty good and I am starting to get around with a cane instead of a walker. The home therapists seem to be very good, but the therapy team at Laurel Brook are the best. I want to thank the entire team for helping me come back and get back home. Thanks everyone.

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Laurel Brook Rehabilitation and Healthcare Center

Laurel Brook Rehabilitation and Healthcare Center in Mount Laurel, NJ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes

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Reviews

for Laurel Brook Rehabilitation and Healthcare Center

110 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.7
Friendliness
3.7
Care Services
3.7
Staff
3.3
Meals & Dining
2.5
Activities
3.8
Value for Cost
3.7

A Place for Mom has scored Laurel Brook Rehabilitation and Healthcare Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Laurel Brook Rehabilitation and Healthcare Center has 110 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 110 reviews

Last Updated: 9/30/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Michael Woerz

Nursing Home

Resident/client

September 30, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Therapy Department

I was discharged on September 9th 2022 after approximately 5 weeks of therapy and care. Although I feel the care and food were good, I am writing more so about the Therapy experience at the Church Rd location in Mount Laurel. The whole therapy team was wonderful and managed to provide me with a complete turnaround in my condition. I mainly had help from [four names removed] and looking back, I really was blessed to end up in their care. I have been in a couple of other therapies but they don't come close to the treatment I received at Laurel Brook. It's easy to see that they really care about how a patient progresses. I now receive 2 home therapists twice a week and all is going well. I'm getting around my house pretty good and I am starting to get around with a cane instead of a walker. The home therapists seem to be very good, but the therapy team at Laurel Brook are the best. I want to thank the entire team for helping me come back and get back home. Thanks everyone.

Patricia

Nursing Home

Family/friend

June 23, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

DO NOT GO HERE!

If you care about someone, do not put them here! don’t follow simple ADA requests, such as writing down meds given when distributed to a patient with memory issues, responding with “I’m not making any promises”. Leave residents on the floor of the bathroom when they fall, only to be assisted by the lucky chance they had a visitor that day. When you can connect, nurses hang up when you request speaking to a charge nurse after being told they can’t help you. After not being connected with anyone to alarm of falls, emails go ignored! The staff is unable to confirm what medications they’re giving the patient after multiple requests for a medication list, only to be received after informing a lawyer will retrieve if need be. The house doctors don’t follow medication lists, tell patient doctors they will comply and then refuse to do so! skip serving residents several meals in a row even when notified, yells at patients to “wait their turn” when requesting a change after soiling themselves.

Angel R

Nursing Home

Resident/client

April 14, 2022

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I owe my Life to Laurel Brook rehab

I truly want to send my sincere appreciate to all the staff at Laurel Brook Rehab. They were very understanding and patience with my recovery from Covid - 19. I feel like a brand new person.

Multiple nurses

Nursing Home

Resident/client

March 2, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

caused me to be put in the hospital

I moved here because I needed a bit of physical therapy and a place to stay until I can find a medical group home. The therapy was okay, but afterwards, I was moved to a different wing. Thereafter, none of the staff followed my doctors orders for medication administration, daily weight checks, and wound care. After reporting these issues to the umbudsman, I found that these incidents were being documented as I was instead refusing my medication and treatments. However, because of this, I am now in the hospital for Hypoxemia, and the doctors at the hospital say that, if only the nursing home would followed the doctors orders, I would not be in this predicament.

Anonymous

Nursing Home

Family/friend

April 1, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Laurel Brook Rehabilitation & Healthcare Center

They have been great and my loved one is doing very well there.

Anonymous

Nursing Home

Family/friend

April 1, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

It is fairly nice.

Anonymous

Nursing Home

Resident/client

April 1, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

It is a little understaffed for aides. The people are all nice and I think they should be a little more attentive. The facility is very clean.

Anonymous

Nursing Home

Family/friend

April 1, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

They seem to be taking care of my loved one but when he needs pain medication they do not help right away.

Anonymous

Nursing Home

Family/friend

April 1, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Laurel Brook Rehabilitation & Healthcare Center

They are good.

Anonymous

Nursing Home

Family/friend

April 1, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Laurel Brook Rehabilitation & Healthcare Center

The rehab therapy is great but not the nurses.

Anonymous

Nursing Home

Family/friend

April 1, 2020

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Review of Laurel Brook Rehabilitation & Healthcare Center

I have not received any updates.

Anonymous

Nursing Home

Family/friend

March 28, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Laurel Brook Rehabilitation & Healthcare Center

My loved one is well-tended to and his bed is changed. He's happy with the staff. Everybody is friendly.

Anonymous

Nursing Home

Family/friend

March 28, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Laurel Brook Rehabilitation & Healthcare Center

I have not been able to actually visit Laurel Brook but from speaking with my sister, it is going very well for her there. This facility really helped me in the beginning when I was trying to find out more information about my sister.

Anonymous

Nursing Home

Family/friend

March 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

It is clean and adequate for our needs. The staff is accommodating.

Anonymous

Nursing Home

Family/friend

March 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

The staff is very friendly and the place is clean. I would like to have more updates from the staff.

Anonymous

Nursing Home

Family/friend

March 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

My loved one's experience at Laurel Brook Rehabilitation has been very good. We are very satisfied with the cleaning department.

Anonymous

Nursing Home

Family/friend

March 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Laurel Brook Rehabilitation & Healthcare Center

I am happy with the nursing care for my loved one. He is pleased there. I would recommend them to a friend!

Anonymous

Nursing Home

Family/friend

March 28, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Laurel Brook Rehabilitation & Healthcare Center

For short term, it is probably a good place but for long term, not so much. The food is not great there and they seem to be understaffed.

Anonymous

Nursing Home

Family/friend

March 28, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Laurel Brook Rehabilitation & Healthcare Center

The wing my mother in is newer and remodeled, and the accommodations are nice. Most all the staff have been nice but I don't think they have the staff to patient ratio that they claim.

Anonymous

Nursing Home

Family/friend

March 28, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Laurel Brook Rehabilitation & Healthcare Center

They are really short-staffed at night. Some of their aides are from an agency, so they don't have the continuing care that they should.

Laurel Brook Rehabilitation and Healthcare Center

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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