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Marshall Comfort Care

200 Westbrook Ct, Marshall, MI 49068

For pricing & availability:
(866) 374-4058
8.3
Review score
16 reviews
Add review
8.3
Review score
16 reviews
  • 5 star
    55%
  • 4 star
    19%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    13%
See all reviews
8.3
Review score
195 reviews
18 facilities
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Marshall Comfort Care
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Marshall Comfort Care
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street view of Marshall Comfort Care

D. Winton.

Child of resident/client

5.0 out of 5 stars

Great Experience for Mom at Marshall Comfort Care

Marshall Comfort Care provided mom a safe place and 3 meals a day. Conveniently located in a very quiet neighborhood - just perfect! Definitely recommend to others. Staff is very caring and conscientious

Read all reviews

Marshall Comfort Care

Marshall Comfort Care is an upscale, all-inclusive resort-style senior community offering residents enhanced living, assisted living, and memory care. The staff at Marshall Comfort Care plans frequent activities for residents to participate in. With a wide variety of services and amenities, residents here have access to everything they might want or need. Caregivers at Marshall Comfort Care offer 24-hour daily living care assistance, medication assistance, and other services that assist seniors in their daily lives.

Seniors not needing consistent care might be interested in enhanced living. In the enhanced living community, seniors can be as independent as they’d like while having access to care and services they might need. For seniors wanting more consistent assistance, assisted living is available. In assisted living, seniors receive help with daily living activities and have medication reminders and other services that make residents' lives easier. Seniors in assisted living receive more consistent care while remaining independent.

Marshall Comfort Care also offers memory care for seniors with memory impairments. Memory care caregivers are specially trained. The care each senior receives is based on their personal needs and can be adjusted at any time as needs change.

State Licensing Information

To explore the licensing information and compliance histories of senior...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Marshall Comfort Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Marshall Comfort Care

8.3 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
3.7
Staff
4.1
Meals & Dining
3.8
Activities
3.9
Value for Cost
4.0

A Place for Mom has scored Marshall Comfort Care with 8.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Marshall Comfort Care has 16 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 9/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

D. Winton.

Assisted Living

Family/friend

September 15, 2025

5.0 out of 5 stars
Verified Review

Great Experience for Mom at Marshall Comfort Care

Marshall Comfort Care provided mom a safe place and 3 meals a day. Conveniently located in a very quiet neighborhood - just perfect! Definitely recommend to others. Staff is very caring and conscientious

Linda S

Memory Care

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Glad to recommend Marshall Comfort Care

I was allowed to tour the facility (memory care unit) which is small and home-y. Each resident has their own apartment--either a studio or one bedroom. My sister has the one bedroom which is large, bright, and very comfortable. She has a microwave and a small fridge as well as a large private bathroom with walk-in shower with bench. Staff are attentive and interact well with all the residents (there are only 9 apartments in the unit)--calling them by name and encouraging them to participate with each other at meals, watching TV, etc. Intake staff were all very knowledgeable and answered all my questions without hesitation. In the month and a half my sister has been a resident, management has always been available to me to answer any question or address any concern. I have not observed meal times or a lot of activity times.

Anonymous

Memory Care

Family/friend

February 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

They offer peace of mind

I like how most of the residents get along. I didn't expect that. I wish that the employee turnover wasn't so constant. Yes, I would recommend this community to other families. I know my brother in law is being cared for.

Anonymous

Assisted Living

Family/friend

February 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Things to know

We chose Marshall Comfort Care because of the location and price. You need to keep track that medications are given as ordered if the facility is giving the medications to your loved ones.

Anonymous

Assisted Living

Family/friend

November 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Would not recommend

What they could improve on would be patient care and honesty. Lots of looks and no real care. Emergency buttons are pushed with no response for hours....unacceptable. Leaving my loved one in day clothes for bed, in urine, leaving them stuck in a chair for hours crying and praying for help to come. Very understaffed. Forgetting to feed my loved one. Leaving the food on a table and not getting them out of bed so they could never get to it....for almost [fee removed] a month. Awful

Don

Assisted Living

Family/friend

August 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Marshall Comfort Care

I would say that I felt bad leaving my brother in law alone there, but they took such good care of him right away, he really took to them. If it's possible, I think he's thriving. I'd tell them they made a good choice if they are going to take their loved one there.

Kelly

Assisted Living

Family/friend

July 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Things to know and question.

Good location for residents that don't need skill nurses. Nursing staff was only during the day. Cleaning of residents bathroom was limited. Staff was friendly. I would only recommend them under certain situations.

Anonymous

Assisted Living

Family/friend

May 29, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

do not recommend, lack of care and concern, look elsewhere

I would never recommend this facility to my dog. They screwed up her prescriptions, always running out and sometimes they would be missing. NEVER enough staff. Awful food and poor management. Just telling the truth. We moved my mother back home and had a private caregiver move in with her thankfully. They put on a front when you tour. But as soon as my mom moved in all hell broke loose. Cooks quit, and staff was cooking and serving meals so unable to care for residents.

Keith and Susan

Assisted Living

Family/friend

May 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Marshall Comfort Care

They have a new administrator and he is doing wonders. We are very pleased. Our 100 year old mother has been happy here over the last year and a half, is healthier than when she arrived, has formed close meaningful friendships, and has a spacious apartment. The facility smells very clean, is tidy and well-maintained, with kind caregivers and responsive administration to her concerns and needs. Plus it is close to our home and reasonably priced. The parent company has worked very hard to improve in areas of staffing, food, and accountability and as a result we feel that it gets better and better. Administration is always available and responsive to all concerns. They truly care.

Gerald C

Memory Care

Family/friend

April 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Memory Care

My wife has been a resident here since November of 2022. When she first came here she was more or less a non alert or speaking person unable to do anything for herself. Today because of the care and loving affection from the caregiver’s here she is alert talking with the ladies and more active then we could have hoped for. She has no leg strength but with the help from staff she is able to move from bed to couch and get dressed everyday. The people who are caregivers here take a very much appreciated interest in every residents health and well being. They keep me informed of anything that is out of normal with her. [name removed] was diagnosed with Alzheimer and has memory problems because of it. We both appreciate the staff who work there every day

Anonymous

Assisted Living

Family/friend

April 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Marshall Comfort Care

We had some problems with communication, especially regarding the administration of medications. Was a bit disappointed, minimal to no activities on weekends. Also, her room could have been kept cleaner. She has not been happy there, but I don't think she would be happy any place except her home. Overall, I would recommend it

Polly T

Independent Living

Toured community

December 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very Nice Place

Very nice home for elderly. I love the management team and they have a great activities director. We were very impressed with the cleanliness and friendly people working in the building. We were there during a meal and it looked really good!

Lucas S

Assisted Living

February 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Marshall Comfort Care

Newly Renovated Marshall Comfort Care is beautiful! I love what they have done with the community. Management and staff are very welcoming and friendly. I would recommend this facility to all families looking for a place for their loved ones!

Anonymous A

Assisted Living

February 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Such a Cute Place

WoW! sums up our experience. Totally remodeled and the company did a great job. The administrator was so friendly and she knows her building inside and out. The staff appear to be very friendly and it was so nice to see several staff just talking to residents. I had a wonderful time visiting.

anonymous

Assisted Living

Family/friend

November 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Would Recommend

Great place for care. Would put myself there. They could use more help with nursing staff 24/7.

Anonymous

Assisted Living

Toured community

August 25, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Looking for love one

Really enjoyed the full renovations they just did, great building, and lovely people

Marshall Comfort Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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