4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

4.0

Meals & Dining

3.0

Our family's experience

It is a good facility. It needs some upgrades. There are frequent fire alarms and there was a fire this year. Everyone is nice and I think they do a good job of monitoring staff and making sure everyone is taken care of properly. The food is good tasting, but too many repeats and the menu is not always accurate so that is frustrating for my parents. They need more activities, but the activity workers are very kind and sweet.

3.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

2.0

Activities

2.0

Staff

4.0

Meals & Dining

3.0

family experience

The activities I never saw a lot of activities for the Alzheimer's residence being done. Quality of care the facility I bought my father to take my mom when she came out of the rehab facility not to do the PTO to have hospice come in and let them take over the function they could assist my mother better us not knowing that when you discontinue OTT my mother never got out of the wheelchair and when hospice comes in that's money being put back into the facilities pocket where PTOT the money comes out of the facilities pocket so I do have issues there. My mother declined rapidly, had a sacral decubitus woo that was gnarly to say the least, that's why I feel like the quality of Care was not there. They missed us or my father from taking her out of PTO.

1.0 out of 5 stars

Value for Cost

5.0

Not a good facility to take your parents to live

My mom was a Merryvale assisted living in Covington Georgia and that was the worst place my mom have ever lived the executive director is so cold hearted she doesn't care about the residents at all she talks about the residents to the staff and the facility has roaches and the kitchen staff doesn't wear nets my mom found hair in her food and I went to talk to the executive director about it and she was very rude

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

4.0

Staff

5.0

Meals & Dining

5.0

Supportive and compassionate staff coupled with nice facilities.

So far what has made Merryvale Assisted Living community such a great experience is definitely their staff team. Based on the experience we have had so far, we would recommend this community to other families.

5.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Staff

4.0

Meals & Dining

5.0

Review for Merryvale Assisted Living

1st impression after visiting and talking with residents, staff and families we felt it was just the place we were looking for . Pleasantly surprised from the beginning , professional answered all my questions before I had to ask , clean everyone courteous, friendly and knowledgeable.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

4.0

Activities

3.0

Staff

4.0

Meals & Dining

4.0

Would recommend facility overall

Merryvale Assisted Living is a little lax in communication as far as the resident needs more personal supplies, shouldn't have to ask if need, should be told by staff low or out bring more also constantly loosing shoes and clothing and personal items even though marked with permanent marker

2.0 out of 5 stars

Verified Review

Tour experience

I toured with Merryvale Assisted Living and was not very impressed by what I saw. The facility itself was very dated, it was a little disorganized, and I did not care for the layout.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.5

Care Services

4.0

Activities

4.0

Staff

4.0

Meals & Dining

3.0

a satisfactory place for mom

The staff members are friendly for the most part and the community itself is well organized and clean throughout, but the house keeping could be a little bit better in our loved ones room. Their communication process with the families could be improved - we have had a couple of issues when it comes to the individual care services provided for our loved one like medication management.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

I would definitely recommend

We chose Merryvale Assisted Living because of the location, the facility itself, previous residents I knew personally who had a good experience, and staff members that I know currently. The apartment that my friend has is sufficient for him. There is a private bathroom, tv area, sitting room. I would be comfortable here. I have eaten here and the food is delicious, it is fresh, they prepare it daily onsite. They have snacks for the residents all day long. They have been keeping them busy even during quarantine, they keep residents separated but they are able to get into a gathering space. We are also able to do outside visits due to COVID. I would like others to know they are very good at keeping you updated with anything that is going on inside the facility, they are very on top of it. My favorite part about the community would be the personal care that he is receiving, they are very tuned in to the needs of the residents as well as family members. I would definitely recommend.

4.5 out of 5 stars

Verified Review

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

It turns out that a pot of gold was found at Merryvale on September [date removed]. The wealth is the care provided to its residents! Thanks for all ya’ll do for my daddy [name removed]!

5.0 out of 5 stars

Cleanliness

4.5

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Dad's home!

My Dad was a resident of Merryvale for nearly two years. It was his home! He loved the other residents and the staff. During his last few months, his health necessitated that he transfer to a full nursing care facility, but he wanted to return to his home at Merryvale. The engagement provided by Merryvale was exactly what Dad needed. Every exercise session, bingo afternoon, devotionals, singing - all of these kept him active and prevented him from being lonely or depressed. Most importantly for Dad, the care ... real, genuine care ... that he received from the staff at Merryvale was superb. Our family took great comfort in knowing that the professionals at Merryvale would do anything for him.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Friendly Tour

I toured this community for my sister, and her needs. My tour went well, everyone was kind. The community looked nice, and well-kept. The staff I came across was friendly. It was a good experience, but it wasn't the one for us.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Very Clean!!

During my tour of this community, the tour guide was very friendly and knowledgeable. The place was very well maintained and had a positive atmosphere. The only downfall was the price, it was out of my budget.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

4.0

Value for Cost

2.5

Care Services

3.0

Activities

4.0

Very pleased overall.

My wife lived in Rose Lane (Memory Care) for approximately 14 months. I personally liked the arrangement of clusters for the residents, with 8 apartments to a cluster and a common area offering seating and a television. Also, each cluster was visible to the central resident assistant work area. Another positive was the excellent meal preparation and proximity to the central kitchen. High marks go to the chef on staff.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Things were good

She is no longer there, she is at a nursing home rehab facility. She does still have a place at Merryvale. While she was there things were good. We do not have any issues or complaints with the staff or the facility.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Excellent care in all areas. My Dad laughed more the first 3 weeks he was there than he has in years? Everyone there is always smiling and friendly.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Absolutely Wonderful

They have been absolutely wonderful to my loved one. The process of getting him was amazing and I could not ask for better service or care from them. I cannot think of any improvements that they need to make.

4.5 out of 5 stars

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

A caring and compassionate assisted living home. Great staff.

Our mother spent almost 2 years at Merryvale and we were very pleased by the care and compassion the staff showed her and our family. I think it is telling that most of the staff remained intact for the 2 years she was there. That tells me that management cares about the staff which means they care about the residents. Our mother was able to transition from minimal care to full memory care and the transition, while a little traumatic for mother, was done with assistance from the staff. When she made her last move the staff took a picture of her old room and arranged the new room identically to the new room. She never knew she had been moved. Now that is care and compassion. We highly recommend Merryvale.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Dependable, consistent loving care

My aunt has lived very independently, alone, for the last thrity-five of her 96 years. She had two separate falls that required hospitalization, rehabilitation, and two stays at Merryvale until she was able to return home. She fell a third time in August, 2014, requiring the same follow-up care, except this time her dementia has progressed such that she should not attempt living alone. Based on my/her experience at Merryvale, there was never a moment's doubt in my mind that Merryvale is the best and most caring place she can be. The way Gena and her staff "get to know" each resident; the care and love they provide my aunt -- and me -- feels like family.

4.5 out of 5 stars

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

Dad called it home.

My father was a resident at Merryvale Assisted living close to four years. He always referred to Merryvale as "home" where he felt close to those who ministered his well-being and secure in their application of his daily routine and medications. My experience of being in the room with Dad day and night the last four days of his life demonstrated to me vividly why he was content there. All of the administration showed care and concern until his last breath. They presented the family with computer photographs they had taken of Dad during the "fun and smiles" he displayed during their fellowship and game time. Though mid-nineties and legally blind from macular degeneration they were very patient with him even during outings with his walker, craft-time and his favorite.....Bingo. Being an ordained minister, my Dad appreciated the spiritual services and made many friends.