31000 9th Place SW, Federal Way, WA 98023
Anonymous
Resident/client
Review for Mirror Lake Village Senior Living Community
I enjoy living at Mirror Lake Village. It meets my needs. I live in a cottage with an attached garage which is a bonus. It is close to my church and to a Safeway. I only eat at the dining hall for dinner and that is pretty good.
Read all reviewsMirror Lake Village Senior Living Community
Mirror Lake Village Senior Living Community
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Mirror Lake Village Senior Living Community
A Place for Mom has scored Mirror Lake Village Senior Living Community with 8.5 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Mirror Lake Village Senior Living Community has 14 reviews with an average "overall experience" of 3.8 out of 5.
Anonymous
Independent LivingResident/client
September 4, 2025
I enjoy living at Mirror Lake Village. It meets my needs. I live in a cottage with an attached garage which is a bonus. It is close to my church and to a Safeway. I only eat at the dining hall for dinner and that is pretty good.
Jerry M
Memory CareResident/client
August 25, 2025
I am going to be brief although I could write a novel on how bad the place. Do not go there.. I had my wife in memory care for around 4 mouths. I had to go and see every day just make sure she was ok. They tried to bath her only twice but I had to bath her myself. I had to to feed her every day they just gave up on trying to feed her. I am the one that took care of her . I was paying over [fee removed] per month for her care and I was one that took care of her. I could write much more I will not at this time. I rate the place a minus 5 if you need care. The front staff was wonderful the caring staff was not.
Anonymous
Memory CareFamily/friend
June 19, 2025
The sales people are great, as are the reception people. I know that it is difficult to keep track of memory care residents, their clothes and possessions go missing as the residents can go into each other's rooms. I think most of the staff are friendly, but English is their second language and it's hard to get information about our resident. I'm not sure what to call our experience so far, but it is overall a nice community. I would like to remain anonymous. I'm not sure the care is the same for Medicaid, as self paid residents.
Anonymous
Assisted LivingFamily/friend
April 29, 2025
Mirror lake staff was friendly, helpful, and ready to answer any questions. Very nice people. At the facility she's at now, it seems there's always something going on. At mirror lake, just seems quiet all the time .
Anonymous
Assisted LivingFamily/friend
March 27, 2025
They are helpful. At times if a hearing aid is out of the ordinary it may take some teaching for them to understand how it works. Also there are for example two rooms 202. One in building A and one in building B. I have had things fall into the laundry and end up in the wrong building but corresponding room. I had them check the laundry in that other room and hearing aids were found.
Anonymous
Memory CareFamily/friend
October 2, 2024
I didn't give them highest marks in some categories, but overall I feel this has been a good experience. We've had few minor problems, but I give them a E for effort. The most significant event was when an outgoing employee informed us that [name removed] was being asked to leave. This was on a Friday and we spent the weekend trying to find a a male only situation for him. On Monday we called back and found the head nurse we spoke to no longer worked there and [name removed] was perfectly welcome.
Roberta W
Assisted LivingFamily/friend
February 16, 2024
Mirror Lake has an amazing staff, the facility is clean and well kept up. I would recommend it to any senior.
Anonymous
Memory CareFamily/friend
July 13, 2023
My experience was satisfactory and I have no complaints. I rate all a "4". The Memory Care was understaffed staff and yet were attentive and responsive to patient needs. Basically, Mirror Lake met our needs for our family member for the short six weeks he was in their care along with Evergreen Hospice Care.
Anonymous
Memory CareFamily/friend
June 30, 2023
I would give them all "0" if it were an option. If you love your loved one, don't go here. Do your research, not one should be placed at this facility.
Mary J
Assisted LivingFamily/friend
September 23, 2022
I was not happy with Mirror Lake and I would not recommend them. First they told me there was a nurse on staff, but turns out it's an LPN, not a nurse. The LPN was making decisions on whether or not to call 911 when my loved one got ill. He told me that my loved ones vitals were fine and if he called 911 they wouldn't come and they wouldn't take him to the hospital. I called 911 myself; they took him to the hospital and they diagnosed him with Covid. They sent him back to Mirror Lake and they wouldn't let me see him for five days because of quarantine. On the sixth day, I called to let them know I'd be visiting that day. They said they were actually sending him back to the hospital because he was in really bad condition, but they never called me at all to say his condition had changed. On the first day I called to see how he was doing and they said he was just resting and sleeping. I'm familiar with Covid, so I said okay...that's par for the course and I'll come back to see him on the sixth day. They raced him back to the hospital and when I got to the hospital, the doctor said he wouldn't survive because his lungs were so bad. I told their administration this: I feel that they left him lying flat during those five days, even though we bought a bed that has a part that can raise his head. Although I can't prove it, I just know they left him lying flat, which caused the infection to spread to his lungs. Within five days he went from perfect vital signs with 99% oxygen saturation, to gasping for every breath. Unfortunately, he passed three days later. The people who took care of him on daily basis, the ones who fed him and cared for him, those people were wonderful. They were very good. It was the people at the decision making level that were not. Another example: I knew he had an eye infection and I kept having meetings with the medical guy (who I thought was a nurse). I kept saying that something was wrong with his eye, because it looked really bad. I asked if he could look at it or if their house physician could, and they never got to it. He came back and said, "Oh. I forgot. I'll take a picture of it and send it to our doctor". When I had him put in the hospital, I asked the ER doctor to check on his eye. They looked at it and immediately said that there was an infection, but no one at Mirror lake would look at it or do anything about it - even though I met with them on three different occasions. Overall - I would not recommend Mirror Lake Village to others.
anonymous
Assisted LivingToured community
September 2, 2022
Our family had an in person tour and it was a good overall tour experience but location was very important to us so ultimately this community was not going to be suitable for our loved one.
Heather
Assisted LivingFamily/friend
November 29, 2021
They are a newer facility and growing their employees and getting into the swing of things which we understood but we were having issues with the home health aids and communication. We were being told one thing by the home health aids and then other things from the nurse onsite at the community. The communication could be improved, but the staff members were wonderful and such angels.
Shawn
Memory CareFamily/friend
August 9, 2021
It is a good place for the elderly. The community looks clean and new. It looks like they are doing a good job. There is only one activities director currently, and I think there could be more activities offered. The one assisted living activities director is taking care of the activities for the memory care and assisted living
Debra
Assisted LivingFamily/friend
June 3, 2021
The staff are very knowledgeable, caring, and go out of their way. I would highly recommend the community to others. It is very convenient to get in and out of. Everyone is enthusiastic about what they are doing. The communication with updates on COVID could be better for the residents.
Mirror Lake Village Senior Living Community
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.