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Morning Pointe of Chattanooga at Shallowford

7719 Shallowford Road, Chattanooga, TN 37421

For more information about senior living options:
(866) 374-4058
7 reviews
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  • 5 star
    72%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    14%
  • 1 star
    14%
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Morning Pointe of Chattanooga at Shallowford
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Morning Pointe of Chattanooga at Shallowford
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Anonymous

Family/friend

5.0 out of 5 stars

Attentive staff

This is a very nice place. The staff is attentive and compassionate and seem dedicated to the resident's well being. The level of care here is excellent and they do a great job. The facility is always clean.

Read all reviews

Morning Pointe of Chattanooga at Shallowford

Morning Pointe of Chattanooga at Shallowford in Chattanooga, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living

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Reviews

for Morning Pointe of Chattanooga at Shallowford

Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.0
Care Services
3.8
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored Morning Pointe of Chattanooga at Shallowford with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Morning Pointe of Chattanooga at Shallowford has 7 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 7/5/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Miss Knowledge

Assisted Living

Industry reviewer

July 5, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not worth the money

The food is down right not fit for humans. They are extremely understaffed. Several are not worth the money the rest including management don’t participate or get involved with the residence. The nurse director well let you form your own thoughts. Overpriced and under fed.

Anonymous

Assisted Living

Toured community

July 5, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

This is our first choice for Earl's parents, but, unfortunately, they have no availability at this time. [Removed]y will let us know if a 2 bedroom unit becomes available. The property is beautiful, the staff very friendly. the price is as expected, and the amenities are more than expected, including excellent menus and other food options.

Mary

Assisted Living

Family/friend

November 6, 2016

1.5 out of 5 stars
Cleanliness
3.5
Friendliness
2.5
Value for Cost
0.5
Care Services
2.5
Activities
3.5

The Good & Bad

The food and service is an issue for my family member and others that live here too, for example, the other day they were served wet cheese sandwiches for dinner. When I talked to the head cook and inquired about the number of starches and lack of color on the plates, I was told she would order the yellow cornmeal for color (true). There are many caring staff members, but I am not certain why inconsistency in care/attention is evident. Beds/rooms are to be made & picked up daily by staff, some days they are, some days they aren't. My family member seldom used the pendent they are provided, yet, when he called for help, on more than one occasion, was not assisted. He then called us and said he was dying, I had to call the nurses to get someone to check on him; an ambulance was then called. He had suffered a stroke. Morning Pointe charges also based on number of medications prescribed to residents, when my family members bill increased greatly due to this I was told they had more residents and had to have more staff therefore they had to charge each resident by number of medications despensed (I assumed the additional fees they received would cover these costs). I insisted on looking at the reason for the increase in cost; I was told they had been audited three times, I still insisted on reviewing. When I was provided the prescription list, cotton balls and syringes were included and each were being charged as medications. I contacted the home office and received a call back, apologizing and offering a few months reduced charges due to the mistake.

Anonymous

Assisted Living

Family/friend

June 12, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We are so impressed by the supportive caring environment that our Mom lives in. Thank you so much for all you do for her.

Anonymous

Assisted Living

Family/friend

December 2, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Attentive staff

This is a very nice place. The staff is attentive and compassionate and seem dedicated to the resident's well being. The level of care here is excellent and they do a great job. The facility is always clean.

Anonymous

Assisted Living

Family/friend

October 26, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dad like it

I absolutely love it and my Dad seems to like it. I love the staff and they have been great for my Dad. He has adjusted extremely well. He feels like this is his home. He is really happy with the food there.

Anonymous

Assisted Living

Family/friend

October 21, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The care is outstanding

Morning Pointe of Chattanooga at Shallowford is great. I am very impressed with the facility and the staff. The care is outstanding at this facility. I am very pleased with my experience. I have no complaints.

Morning Pointe of Chattanooga at Shallowford

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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