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NeighborCare of Chapel Hill

230 Welcome Way Blvd, Indianapolis, IN 46214

For pricing & availability:
(866) 374-4058
9.4
Review score
30 reviews
Add review
9.4
Review score
30 reviews
  • 5 star
    43%
  • 4 star
    40%
  • 3 star
    10%
  • 2 star
    7%
  • 1 star
    0%
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NeighborCare of Chapel Hill
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NeighborCare of Chapel Hill
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Anonymous

Resident/client

4.0 out of 5 stars

Great value for low income

The main reason we chose Pinnacle West was price. Other places are too expensive for low income people like me. The new owners are doing some remodeling. Apartment sizes are small, but that's ok.

Read all reviews

NeighborCare of Chapel Hill

NeighborCare is an independent senior living community in Indianapolis, Indiana. Located northwest of downtown Indianapolis, the community is a short commute to the Indianapolis Motor Speedway, the Indianapolis Zoo, and the Indianapolis Museum of Art, as well as wonderful parks, nature centers, universities, and hospitals.

NeighborCare is designed to foster independence while providing seniors with whatever support they need. The home is a single story for easy accessibility. The community features a Neighborhood Cafe for socializing and enjoying healthy dining, the Neighborhood Clinic for wellness checks and holistic care, and the Neighborhood CareWatch, so residents always feel safe and cared for.

Residents are offered options of studio, private, and semi-private suites, with wheelchair accessible showers, private patios or balconies, and kitchenette or full kitchens. Residents are invited to bring their pets to enjoy NeighborCare living along with them. The home features indoor and outdoor common areas, a large patio, a beauty salon and barber shop, a library, a ballroom, a meeting hall, a fitness center, and more. Residents enjoy enrichment events and lifelong learning opportunities, devotional services, trivia nights, live theater, dances, art classes, tai chi, and exciting outings. Discounts on senior living at NeighborCare may be available to U.S. veterans.

State Licensing...

Senior living options offered

  • Independent Living
  • Senior Apartments

NeighborCare of Chapel Hill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for NeighborCare of Chapel Hill

9.4 out of 10
Review Score30 reviewsWrite a review
Overall Experience
4.2
Cleanliness
3.8
Friendliness
4.5
Care Services
3.9
Staff
4.2
Meals & Dining
3.7
Activities
4.0
Value for Cost
4.3

A Place for Mom has scored NeighborCare of Chapel Hill with 9.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, NeighborCare of Chapel Hill has 30 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 7/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

July 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
5.0

Great value for low income

The main reason we chose Pinnacle West was price. Other places are too expensive for low income people like me. The new owners are doing some remodeling. Apartment sizes are small, but that's ok.

Anonymous

Independent Living

Resident/client

May 12, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Quiet community

Management is brand new so they are making changes. It's nice and quiet. They don't have a regular cafeteria as I understand it.

Candace G

Independent Living

Family/friend

November 27, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
3.0
Staff
5.0

Pinnacle West

My mother has lived here for 11 years. She has been through many changes and is happier than ever. She is excited for the updates to the apartments, dog park addition and new security lighting outside. She refuses to go anywhere else because this is the place she calls home. The staff treats her like family which makes my brother and I so happy.

Mary C

Senior Apartments

Resident/client

November 8, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0

Wonderful management and property

The staff members at Pinnacle are amazing! They are caring and supportive of seniors’ needs. The new owners are doing so much to improve the property. So excited for all of the improvements! All of my neighbors are friendly. We have many opportunities for socializing and starting clubs too! I highly recommend.

Anonymous

Independent Living

Resident/client

November 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0

friendly environment, good neighbors.

What I like the most about Pinnacle West are my neighbors! I've made some very good friends here and I often do recommend this community to others based on the experience I have had so far.

Anonymous

Independent Living

Resident/client

September 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
5.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

NeighborCare of Chapel Hill review

I think there in transition. Hopefully we have clearer leadership soon and based on the experience we have had so far we would recommend this community to other families

Anonymous

Independent Living

Resident/client

September 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
5.0
Staff
4.0

Things to know before moving in

I understand this facility has been sold or in the process so I don't know what will happen then. They don't maintain the grass areas by our patios but they may contracted out. They do have issues with bugs that we aren't used to dealing with. They do come out and treat if you have a problem. I think it's the type of people who live here. Now I am not be judging

Anonymous

Senior Apartments

Resident/client

July 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great experience

Everything about NeighborCare of Chapel Hills has made it such a great experience and I would recommend this community to other families.

Anonymous

Senior Apartments

Family/friend

June 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

NeighborCare of Chapel Hill

Staff is very kind and helpful. They try to accommodate the residents. Apartments are good size. There have been rental rate increases.

Anonymous

Senior Apartments

Family/friend

June 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for NeighborCare of Chapel Hill

It feels safe here.

Anonymous

Senior Apartments

Family/friend

April 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

They short staff but the people that works there is very helpful

It's ok it just a little pricey. They don't have food - that stopped, its sad. My mom likes it there.

Anonymous

Senior Apartments

Resident/client

April 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

My experience at NeighborCare

The staff that cleans the lobby and other venues do a good job. Every one has been kind. Although I receive a calendar of events made available to me, I have not yet participated, because I have my own way of life and things Independently that I do on a day to day basis, work, church, etc., come and go as I please. I am Satisfied with having an Apartment with all utilities included that is a tremendous savings to my budget

Anonymous

Independent Living

Family/friend

March 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
3.0

Recommended

My loved one is currently a resident at NeighborCare of Chapel Hill and she is in Independent Living. The move in process was okay. Her experience has been great, so far. The facility, overall, is really nice and my mother loves it!

Anonymous

Senior Apartments

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
4.0

Would Recommend

I enjoy the friendliness and the price is good.

Anonymous

Senior Apartments

Resident/client

February 27, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
4.0
Activities
2.0
Staff
2.0

Disappointed

I can really only comment on my building. It's ok just isn't for me. No privacy. Also maintenance is very slow. Based off of my experience, I would not recommend this facility to others looking.

Mary

Senior Apartments

Family/friend

September 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for NeighborCare of Chapel Hill

I would recommend and I already did. It was recommended by 'A Place For Mom' and other communities had waitlists only.

Brenda

Independent Living

Family/friend

September 5, 2023

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

BED BUGS BED BUGS BED BUGS

My moms, in her 80's, lives here, & is an emaculately clean living person. Her legs are ate up with bed bugs, it's so sad & the office asks her & her children to purchase her own $50 bottle of bed bug treatment. This is awful, sad, terrible!! If hospitals, other apartments & hotels can control this, the rent tenants pay should Also do the same. HORRIBLE HORRIBLE!!

Terry B

Senior Apartments

Family/friend

July 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0

Thankful for NeighborCare!

The staff was wonderful and very accommodating. We had a time line that was almost impossible, however they were able to work out an apartment for Stephen at a price he could afford. We very much appreciate them. The amenities are very good. There is a barber on site and that was such a relief for him. They have many more things available if he would take part. Maybe with time. It would be helpful if they had someone who could do light housekeeping for a fee or could do grocery shopping. [name removed] and [name removed] were great!

Ann

Independent Living

Resident/client

June 27, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Staff
5.0

Friendly community of neighbors.

If I could give the friendliness of the staff a 5+++++ I would. I will say that I am very happy here. I am one of the healthier folks, and age 69 and didn't choose it necessarily because it is a care facility. I have not needed the care so I cannot comment on the care services. When it comes to the meals and dining service, they just discontinued meals because so few people used it, preferring do prepare their own meals. For the activities, I have not participated in any of them, so I can't really rate them.

Anonymous

Independent Living

Resident/client

April 19, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Activities
3.0
Staff
2.0

Not Good

There are a bunch of pests, such as mice, roaches, and more in the community. My apartment is infested due to other apartments, and the community not responding quick enough to the issue. I wish the staff would follow through on concerns and requests from the residents. The oven in my apartment has issues and I have mentioned this to the staff. There are some activities such as Wii and bingo for the residents to participate in.

NeighborCare of Chapel Hill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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