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New Haven Memory Care of Kerrville

747 Alpine Dr., Kerrville, TX 78028

For pricing & availability:
(866) 374-4058
8.8
Review score
10 reviews
Add review
8.8
Review score
10 reviews
  • 5 star
    80%
  • 4 star
    10%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.2
Review score
651 reviews
17 facilities
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New Haven Memory Care of Kerrville
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New Haven Memory Care of Kerrville outdoor common area
5 photos1 floor plan
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Lisa

Friend of resident/client

5.0 out of 5 stars

our experience, would recommend, friendly staff

5 on ALL of them, they are great! Can't believe such a place exists that is so caring! However, what we like the most about the community is the longevity of staff over a period of YEARS. Director, [name removed]. She is very responsible and responsive to issues.

Read all reviews

New Haven Memory Care of Kerrville

New Haven Memory Care Kerrville is a luxury memory care community nestled in the heart of the Texas Hill Country. Our thoughtfully designed memory care community offers a home-like environment where residents days are filled with relaxation and ease among the finest accommodations. Throughout our residence you will find a design that provides warmth and accessibility. Our luxury memory care is an environment where compassionate personalized care and support are always found.

Our intimate community provides feelings of safety and security for each of our residents. Connectedness, fun, and friendship are also important. We believe in the inherent dignity of each individual who comes to live with us and strive to provide our residents an experience of community life as fully as he or she can.

Here’s how we create a positive memory care experience for our residents:


•We provide staff ongoing training on Alzheimer’s and dementia.
•This is the primary focus of their continuing education once they’re hired. Our staff members are experienced—they’re used to seeing common behaviors of those with memory loss and they know the best and most compassionate way to deal with those behaviors. They’re also up to date on the latest techniques for stimulating...

Senior living options offered

  • Memory Care

New Haven Memory Care of Kerrville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for New Haven Memory Care of Kerrville

8.8 out of 10
Review Score10 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.8
Meals & Dining
4.8
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored New Haven Memory Care of Kerrville with 8.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, New Haven Memory Care of Kerrville has 10 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 8/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lisa

Memory Care

Family/friend

August 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our experience, would recommend, friendly staff

5 on ALL of them, they are great! Can't believe such a place exists that is so caring! However, what we like the most about the community is the longevity of staff over a period of YEARS. Director, [name removed]. She is very responsible and responsive to issues.

Rebecca

Memory Care

Family/friend

February 17, 2025

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

I can't recommend them

My mother was at the facility for 2 weeks. It was not a good fit. It is a nice facility and most of the staff were kind. However, the director was very rude and condescending when I told her I would be moving my mom. She then took it upon herself to disparage us. I still don't have my refund from the days she told us we would be refunded. My calls and emails remain unanswered.

Lisa

Memory Care

Family/friend

November 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New Haven Memory Care of Kerrville review

What we like the most about New Haven is the friendliness. They are able to keep key staff for long several years, ability to communicate with the director when needs arise, their coordination with patient's doctor for appointments, food is very good. When I have expressed a need it is acted on quickly. My client is happy there!

Monica

Memory Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

What we like the most about the community is the friendliness of the staff members and we would recommend New Haven community to other families based on the experience we have had so far.

Fish

Memory Care

Family/friend

August 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for New Haven Memory Care of Kerrville

This is a loving staff with a super relationship with [name removed] Hospice.

Anonymous

Memory Care

Family/friend

January 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

We find the Executive Director and the Social Director excellent in engaging with the residents. The housekeeping could be better. Mom has a little throw rug that hasn't ever been cleaned (I used a vacuum on it that was left outside of her apartment once). The laundry isn't done as regularly as may be needed. I've had to point out dirty clothes that Mom has tucked here and there. All in all, we are pleased. We would recommend New Haven to others.

Sharon R

Memory Care

Family/friend

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Supportive Staff

My dear [name removed] was only here for 12 days before he passed away. The staff was especially sensitive to my cluelessness. They led me to reality. I would recommend New Haven Memory Care to others.

Monica

Memory Care

Family/friend

September 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind

This community is amazing for us! I would highly recommend this community to others for their loved ones. The staff, cleanliness, and everything has been really amazing here. The staff communication with the family has been great, they provide an immediate response to us with our questions. There are three meals a day and there are choices for the residents to choose from. Puzzles, games, and more are some of the activities offered for the residents to participate in.

Julia

Memory Care

Family/friend

April 6, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Would Recommend

Everyone that I met was really friendly. The place is really clean and nice inside. My Moms room is farely large, no complaints about the room. As far as I know, she is being well taken care of.

anonymous

Memory Care

Family/friend

September 9, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great care

We went with New Haven because my mom was here and I liked the care that they provided to her so I thought it would be a great fit for my wife. The rooms are really good size, my mom and my wife both had a private room. I would definitely recommend to others looking.

New Haven Memory Care of Kerrville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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