3.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Activities

1.0

Friend Told Me About New lenoxHorizon

cerned about. something that was going on last week,that she is very concerned about. People are all talking about it.I am sure Aldens has been told about this.The person likes the place,but when something happens like this she is very concerened about all the people that live at NLH. I wish for my friend this matter would be taken care of.NLH has been there for 6 years.This person also mentioned there isnt much going on for the residents,my friend knows it is indpendent,but the weather will be string to change.My friend did say there use to be barbeques,there hasnt been any this year.Why have a nice barbeque grill and not use it???The rent hasgone up my friend doesnt understand the place is HUD,and alot of people are on a fixed income.People dont even to talk to each other like thye use to .what is going on at NLH.My friend likes living at NLH.,but wonders why things are like they are??

2.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Friend Told Me About New lenoxHorizon

My friend has lived at NLH for 6 years alot has gone gon in the six years,the person carpet was looed at,was told by the manager the new manager asked her to mark down what was she saw when she saw her frinds apt.and this was marked down,my friens will believe that when she sees the carpet will be replced..The place is more like assissed living,care-takers are coming in to take care of residents,walkers, and there werent any when my freind moved in,i realized rent goes up,the place isnt clened,the manger had the clean the windows,and dust things herself,the parking my friend told me is cracking,aldens would rather spend moneyon the dirt that goes around the flowers,the lot doesnt face cedR RD.THE ONLY PEOLE that see the flowers aee people that come inside of 1101 cedar rd. this is ridicilous,put the money where it should be put. The only activites for the residents are bingo,and games.That is so sad for the residents, Please do something for the residents at N.L.H. Some people do work.

2.0 out of 5 stars

Cleanliness

3.0

Friendliness

2.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

2.0

Very Disappointed

I dont undertstand when N.L.H. lets a person with a cat move in they should be very strict when they do their laundry,because,there are residents that dont like to see cat hair inside the washing machine or make sure the inside of the lint trap is clean,it is very disgusting,or when a person moves out,replace the carpet where a cat lived, they do leave smells on the carpet even if a carpet cleaning person comes in, and move the refrigerator, cat hair can get caught in the back. after residents have lived in their apartment for 5 or more years offer them a 1/2 of clenaning of their apartment.Don't deduct the cleaning and painting of the apartment when they move out, most landlords don't do that, they usually give the former tenant their money back.Alden is all about the money.They have raised the rent up to much. This place is on how much a person makes.There isnt anyhring close for people to go to.There are some people here that dont drive,there is a car that we have to pay for services.

3.0 out of 5 stars

Cleanliness

1.0

Friendliness

2.0

Value for Cost

2.0

Care Services

1.0

Activities

1.0

Staff

2.0

Very Disappointed

When I first moved in this place was nice ,then 2 years later a flood,was told that i would get reimbursed for what I paid when I had to leave,never was.The price has gone up on the rent.Covid hit everthing is shut down.Am disappointed in how magement isnt taking care of this place.

2.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Activities

1.0

Staff

1.0

Very Disappointed

Someone at this place reported something,and they reported about a matter,went to see that person and that person doesnt feel comfortable living at this place.Thematter can be taken care of in a better manner.The person went to someone else about it, and that person shouldnt get other people involved in the matter.The person that someone was talking about,isnt very happy about the situation.This is not very professional..Thematter can be taken care,but the person saying something to the other person should just take care of it and stop bothering the person about the matter.Why should a person get upset about what is said to her??This matter is been blown away.Something should be done about how a person talks to people .

3.0 out of 5 stars

Cleanliness

3.0

Friendliness

3.0

Value for Cost

1.0

Care Services

4.0

Activities

2.0

Staff

3.0

Very Disappointed

I am very disapointed,New Lenox Horizon has a very nice grill,but not is allowed to use it.The price of living here is OK!The rent went upbecause I was told water went up,dont understand ,the price for water should be on if it isa one bedroom,or 2 bedroom. The location where new lenox horizon was bulit isnr good,You would need a car,thye do have car services,you need to call aheasd and pay a little price for it. Cedar road is very congested with alot of cars. The bathrooms on the 1st floor arent opened yet.The former snow removal was better,the new ones dont plow between cars,thye said it would cost new lenox horizon more,some people here do work.I would check this place out.They just started playing bingo a few weeks ago.I know this is an indpendent place,but there should be something offered to the residents here.

3.0 out of 5 stars

Cleanliness

2.0

Friendliness

2.0

Value for Cost

1.0

Care Services

2.0

Staff

2.0

Very Disappointed

When I first moved in I was very excited to live here,the people were very nice,as time when it some people wouldnt talk to other people,had a flowed after living here for a year,the weather wasnt that bad,we had to find a place to stay,gave a bill to the manager,none of it was reinmursed,found out some people that stayed at a hotel,thye paid for their place adn paid for their meals,it was very late and some people were put in a dump hotel,then moved to another aldens.When I renewed my lease the lease went up,i was told by the manager because taxes went up adn water wetn up,i fell if it is a one bedroom it should have been raised to high,i could see a 2 bedroom ,because ther e are 2 people in that apartment.Covid is bad this year,i feel for the people at this place,they are stuck in their apartment or go to see family.The price here is ok.The formeer people they had to clean the snow are alot better than the ones thye have know.

3.0 out of 5 stars

Cleanliness

3.0

Friendliness

4.0

Value for Cost

2.0

Care Services

3.0

Activities

1.0

Staff

3.0

Very Disappointed

I have been an resident at new lenox horizon for over 4 years.It is avery nice place,but with covid going on the only open is thework-out area.The place goes on your income.The rent went up because of differnt things.When you move out they dedduct the carpetbeing cleaned. It is avery nice place,but dont understand someof the things they do.