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NorBella Prior Lake

4285 Fountain Hill Dr NE, Prior Lake, MN 55372

For more information about senior living options:
(866) 374-4058
1.0
Review score
6 reviews
Add review
1.0
Review score
6 reviews
  • 5 star
    33%
  • 4 star
    33%
  • 3 star
    17%
  • 2 star
    0%
  • 1 star
    17%
See all reviews
6.4
Review score
174 reviews
35 facilities
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NorBella Prior Lake
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NorBella Prior Lake
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PS

Child of resident/client

5.0 out of 5 stars

Resident-Focused Facility

NorBella Prior Lake has been great across the board. The facility has clearly focused on providing compassionate and kind care to their residents.

Read all reviews

NorBella Prior Lake

NorBella Prior Lake in Prior Lake, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

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Reviews

for NorBella Prior Lake

1.0 out of 10
Review Score6 reviewsWrite a review
Overall Experience
3.6
Cleanliness
4.8
Friendliness
4.5
Care Services
3.7
Staff
4.3
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored NorBella Prior Lake with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, NorBella Prior Lake has 6 reviews with an average "overall experience" of 3.6 out of 5.

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1-6 of 6 reviews

Last Updated: 2/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

February 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
3.0
Meals & Dining
4.0

Bad experience, do not recommend

I told the director and the nurses why I was removing my husband after 9 days and they took notes to hopefully educate the nursing assistants or whoever are in charge of patients. But from things I have heard from hospice and others that go to norbella Savage nothing has changed. My CNAs for In-Home Care have serviced many facilities and I have heard many a Horror Story. Unfortunately, this is not just my opinion but I've heard from others that have told stories also that have been in there for one reason or another including clergy, hospice, physical therapy. I'm afraid that whole system is totally broken because it's extremely expensive and the care is given according to level of care and how many minutes it would take to do a specific task and then the patients are basically left on their own. It is strictly a money-making business.

PS

Memory Care

Family/friend

June 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resident-Focused Facility

NorBella Prior Lake has been great across the board. The facility has clearly focused on providing compassionate and kind care to their residents.

Patty

Assisted Living

Family/friend

October 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Positive Experience

We picked this community because of, proximity from my home, the size is smaller, and it really focuses on assisted living and memory care.

Anonymous

Assisted Living

Family/friend

July 28, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Needs Improvement

This particular facility is fairly new, it's a little over a year old. They're having staffing problems, probably like everyone else. It's a nice place; its pretty and its new, but it's going to be like all the others - except that it's pretty and new. Everyone has issues, so I'd say it's as best as it can be for the situation that you are currently in.

anonymous

Assisted Living

Family/friend

July 8, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
2.5

It is a nice facility and we are grateful that our loved one is here.

P Smith

Memory Care

Family/friend

November 3, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

NorBella is well worth checking out as a home for your loved one.

It's a very clean place, and there's a very pleasant, friendly, family feel among the staff. I know that they're all working hard to provide a safe and good environment for my dad. Because it's a new facility, I'm curious to see how things will grow in terms of whether or not there will be a change in the care that's provided. Right now, the staff to resident ratio is very good, and I'm pleased about all that they do offer. My dad tells me the food is very good. There's a good variety, and he appreciates their comfort food approach. They serve plenty of meatloaf, turkey and gravy, hearty sandwiches, soups. For breakfast, they have not just scrambled eggs every day but also waffles, oatmeal, pancakes. They follow nutritional guidelines for fruits and veggies. The food is freshly prepared and doesn't taste like your typical cafeteria type food. He also loves the desserts. They have lots of nice pies and cakes and sweet things. One area they could improve on is activities. Because they're newer, they don't have an activities director hired on yet. So they're trying to give the residents things like puzzles and coloring books, and there's a putting green. But they haven't really made a schedule of various activities yet.

NorBella Prior Lake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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