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North Pines Assisted Living

3316 Wilhelm Ln, Manchester, MD 21102

For more information about senior living options:
(866) 374-4058
2.0
Review score
3 reviews
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2.0
Review score
3 reviews
  • 5 star
    33%
  • 4 star
    0%
  • 3 star
    33%
  • 2 star
    34%
  • 1 star
    0%
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6.1
Review score
12124 reviews
26418 facilities
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North Pines Assisted Living
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Sherri D

Child of resident/client

5.0 out of 5 stars

Exceptional Place For Your Loved One and Mine

I have had an exceptional experience since placing my Mother at North Pines. She has been there since [date removed]. The Owner, Manager, and staff are ALWAYS pleasant, patient and respectful toward Mom, myself and family. I never worry because I know that she is well taken care of both emotionally and physically. I thought it was very nice for Christmas when they had their own dinner, bought presents for the residents, and even sent pictures of the event. Extremely thoughtful staff!!!

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North Pines Assisted Living

Located in the small town of Manchester, Maryland, North Pines is an assisted living facility for seniors founded in 1983. North Pines aims to promote optimum dignity and independence for seniors, helping them exercise mind, body and spirit on a daily basis while continuing the tradition of compassionate care in a loving, home-like atmosphere.

Professionally trained caregivers are available to help residents with medication management and administration. Personal hygiene care including bathing, grooming, and dressing is also provided for seniors who may need assistance with those tasks. Daily chores like housekeeping and laundry are also taken care of. Seniors have three meals a day with snack options available in between.

Residents at North Pines will find plenty to fill their personal schedule with activities, crafts, games and more. The community celebrates birthdays, holidays, and special occasions as well.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Maryland, visit the Maryland health facility search directory.

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Senior living options offered

  • Residential Care Home

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Reviews

for North Pines Assisted Living

2.0 out of 10
Review Score3 reviewsWrite a review
Overall Experience
3.3
Cleanliness
3.7
Friendliness
3.3
Care Services
3.0
Staff
4.0
Meals & Dining
4.0
Activities
3.5
Value for Cost
3.0

A Place for Mom has scored North Pines Assisted Living with 2 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Pines Assisted Living has 3 reviews with an average "overall experience" of 3.3 out of 5.

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1-3 of 3 reviews

Last Updated: 8/19/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sherri D

Residential Care Home

Family/friend

August 19, 2024

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
3.0
Meals & Dining
3.0

New Ownership, Still Check Everything

My previous reviews are no longer valid. I just felt the need to inform potential residents. If you are placing your loved one here, keep your eyes open, ask for certifications of those providing meds and question everything even though you may not receive the entire truth. Over the past 4 years including new ownership/same management, I have had to address serious health and safety related violations. There are past alliances between management and a few staff members. Positives under new ownership are renovations to the property, it is clean and the menu has been upgraded. Understand that with any assisted living including this one, there are competing goals between ownership-making as much money as possible and family-ensuring that your loved one is taken care of without being price gouged. It is hard business for the workers who do not get paid enough for their care but with this brings the wrong people from my experience.

Sherri D

Residential Care Home

Family/friend

January 13, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Exceptional Place For Your Loved One and Mine

I have had an exceptional experience since placing my Mother at North Pines. She has been there since [date removed]. The Owner, Manager, and staff are ALWAYS pleasant, patient and respectful toward Mom, myself and family. I never worry because I know that she is well taken care of both emotionally and physically. I thought it was very nice for Christmas when they had their own dinner, bought presents for the residents, and even sent pictures of the event. Extremely thoughtful staff!!!

Joyce Spangler

Residential Care Home

Family/friend

September 11, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Nothing Special

Hi , my Mom was only there for a little less than a month . She went down hill fast and had to go to Gilchrist hospice in Towson , where she substantially passed away . North Pines was OK , however we had a few concerns . First they didn’t seem to have much help at night . The patients seemed to roam around at will . And now after 30 days , [name removed] owes us around 3,000 dollars and won’t return our calls . I guess a lawyer is the next step . We need the money she owes us to settle Moms estate and [name removed] just seems to be avoiding us . Too bad .

North Pines Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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