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Northport Highlands

215 S High St, Northport, MI 49670

For pricing & availability:
(866) 374-4058
9.2
Review score
15 reviews
Add review
9.2
Review score
15 reviews
  • 5 star
    59%
  • 4 star
    27%
  • 3 star
    0%
  • 2 star
    7%
  • 1 star
    7%
See all reviews
8.3
Review score
77 reviews
8 facilities
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Northport Highlands
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Northport Highlands cafe
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Anonymous

Child of resident/client

4.0 out of 5 stars

Trapped in an isolated location

The overall experience was not great for my family, but that doesn't mean it wouldn't be great for others. My dad had cancer at that time. The facility is an hour away from the hospital. The facility did not help with rides to the hospital. They didn't try to help find a service to help my father get to the hospital for treatments. One time he had to take a taxi and it cost him $[removed]to get there. At times he had to just go in an ambulance because he didn't have any other choice. He felt completely trapped in an isolated location.

Read all reviews

Northport Highlands

Northport Highlands is an assisted living community strategically located in the picturesque town of Northport, Leelanau County, Michigan. Our community is located on a gorgeous 16-acre campus overlooking the legendary Grand Transverse Bay. With a fine harbor and park, antique shops, full services groceries, art galleries, and many other stores, Northport is a great community to live in.

Northport Highlands is committed to providing local and neighboring senior residents with top-notch care in a dynamic and compassionate senior community. We are proud to provide our residents with unprecedented services and amenities to complement their valued lifestyles. Our memory care serves senior residents who suffer from dementia or Alzheimer's disease and collaborates with doctors, families, and other health stakeholders to provide an individualized care plan for each resident. Our staffs are always prepared and awake 24 hours a day to assist residents with any emergency and long-term health needs.

Making meals can be time consuming and costly for senior residents, but Northport Highlands is happy to make life stress-free by providing meals. In terms of resident's alertness, mobility, and care needs, our community is vibrant with exercise, entertainment, and health and wellness programs. Some of the amenities that ensure...

Senior living options offered

  • Assisted Living
  • Memory Care

Northport Highlands

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Northport Highlands

9.2 out of 10
Review Score15 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.9
Meals & Dining
4.8
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Northport Highlands with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Northport Highlands has 15 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 8/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 22, 2025

4.0 out of 5 stars
Verified Review

Trapped in an isolated location

The overall experience was not great for my family, but that doesn't mean it wouldn't be great for others. My dad had cancer at that time. The facility is an hour away from the hospital. The facility did not help with rides to the hospital. They didn't try to help find a service to help my father get to the hospital for treatments. One time he had to take a taxi and it cost him $[removed]to get there. At times he had to just go in an ambulance because he didn't have any other choice. He felt completely trapped in an isolated location.

Colette Laabs

Memory Care

Family/friend

May 2, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Staff is wonderful

My mom was in assisted living as well as memory care for 9 years. The entire staff was wonderful to her up until her last day. I never had to worry about her. I can't say enough good things about the staff!

Anonymous

Assisted Living

Family/friend

March 11, 2025

4.0 out of 5 stars
Verified Review

Northport Highlands review

My father had very good care despite a few nights left up in his chair late into the evening. Food was not very good but we supplemented. The kitchen in his room came in handy. Staff was helpful and caring but a little short staffed. Administrative staff was terrific. The facility was more than we asked for, charming, clean and comfortable. My father enjoyed the activities and amenities. He especially enjoyed swimming. Overall it was the best move we could have made, he thrived in this new home of his and was very happy despite his terminal illness.

Thomas

Assisted Living

Industry reviewer

December 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Facility, Caring one of a kind staff.

I cannot speak highly enough about Northport Highlands Assisted Living Facility! From the moment we walked through the doors, we knew it was the one. The atmosphere is warm, welcoming, and feels like home. The staff is absolutely wonderful — attentive, compassionate, and genuinely dedicated to the residents' well-being. The facility itself is beautiful, clean, and thoughtfully designed with both comfort and safety in mind. There are plenty of common areas where residents can socialize, read, or enjoy activities. Residents love the sunny, peaceful garden area where they can relax with a cup of tea, and the community rooms are always bustling with activities, from movie nights to craft sessions. What truly stands out, however, is the quality of care. The caregivers are experienced, patient, and always go the extra mile to ensure residents feel comfortable, secure, and respected. The personalized care plans mean that every resident receives the attention and support they need.

Lynn Groleau

Assisted Living

Family/friend

May 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Was a very positive experience

My husband really enjoyed his time at Northport highlands he is actually going back.for another stay. Staff very was friendly. He enjoyed the activities and meeting new people. He was out there for respite care.

Steve G

Assisted Living

Toured community

March 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Great place for care

It’s a pretty nice place. Very clean and the residents looked happy. I noticed some activities going on for the residents that looked fun. There is a nice resident dog as well. The food looked good during the lunch meal service. I was able to join. Friendly staff as well!

Pam M

Assisted Living

Family/friend

February 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

a clean, caring, and comfortable environment

I have grown to know the Northport Highlands through my husband's year-long stay there. While I rarely provide reviews anywhere, it's important to share my input, as what I have experienced, what my husband continues to experience, and what I see almost daily, is worthy of sharing to those who may be seeking a caring living environment for a loved one. The Highlands is clean, friendly, diverse in population and staff, attentive to individual needs of residents, and offers a wide variety of activities to keep residents involved. As a facility, it has the ONLY indoor swim pool in Leelanau county, which is open to residents and resident families. Two exercise areas have just about any machines/equipment one needs. Ice cream socials, coffee and donuts, happy hour . . . and music happens with weekly singalongs, piano concerts, and outside musicians visiting. The staff is local - key to consistency and presence. Pets are welcome. Apartments are large with plenty of storage space.

E

Assisted Living

Family/friend

July 12, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

The staff members are friendly, The contractual agreement as well as the financial arrangements are easy to navigate. The COVID restrictions led to our loved one being barred from the facility and consequently our loved one had passed away with COVID during that restricted period. However we do not hold ill will towards the Northport Highlands as they were operating under impossible conditions.

David W

Assisted Living

Family/friend

May 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loving Care

My mother [name removed] has been a resident there this past year. The staff were without exception truly loving to her. She liked the meals and activities that they provided her. I often ate meals with her in the dinning room. This gave me many opportunities to see how kind the staff was to my mother and all of the other residents. I have and will continue to highly recomend the Highlands to everyone I meet. David M. Warm

anonymous

Memory Care

Family/friend

September 22, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0

Haven't met my expectations

Covid has really complicated matters. They are not letting me in due to the restrictions. There are activities however, I am not aware of all of them. The healthcare provider that we were using also is not allowed to come into the community anymore.

Cooper Stanton

Memory Care

Family/friend

February 3, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.0

Run down and Rude.. it’s far from the value of the high costs!!

The general staff are polite, and they have a dirty pool but a pool nonetheless. Terribly rude management. My grandparents are residents and they hate every second of it. The lights in there room have been broken for months. I was kicked out for reading before going to see my grandparents as I was “Loitering”.. so rude, didn’t even let me explain I was visiting and using the pool. I’m friends with some residents and they hate the facility, they say the foods god awful.

Anonymous

Memory Care

Family/friend

July 24, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Best Fit For Mom

I really like this place a lot it's not too big and not too small just the right size for mom. There are only 14 people in the memory care section. Mom is participating in activities and she is able to go out with my brother who doesn't live too far on a drive or for a day trip. She is liking the food very much and she loves the staff there. They have been very kind and caring to her.

Tom

Memory Care

Family/friend

January 12, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Highly Recommended

Both my parents have moved into Northport Highlands. My mother needed it more so than my father, but it comforted my family and I knowing that this is the place that is taking care of them. They have such a friendly staff, the place is always clean and it seems like there is always something for the residents to do. I don’t have to worry about my parents getting to any doctor appointments as they are always taken care of. Northport Highlands is very transparent and communicates exceptionally well when it comes to the status of my parents. I have toured 4 places with my parents before they chose this one. They love it and I’m glad they’re happy.

Anonymous

Memory Care

Family/friend

February 24, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

It could be better

I am not completely comfortable leaving a review but what I will say is that there are some things that can be better although it is quite a nice place. Mom has her good days and bad days and I'm hoping that with time it gets better.

Anonymous

Memory Care

Toured community

October 14, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful large facility with many amenities. We did not see many residents, they must have been in their rooms or else the facility has a lot of vacancies. Nice kitchen. Great pool and workout area. Pretty views.

Northport Highlands

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Northport Highlands

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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