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Oakmont of San Antonio Heights

2419 N. Euclid Avenue, Upland, CA 91784

For pricing & availability:
(866) 374-4058
8.2
Review score
41 reviews
Add review
8.2
Review score
41 reviews
  • 5 star
    74%
  • 4 star
    15%
  • 3 star
    7%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.3
Review score
2963 reviews
96 facilities
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Oakmont of San Antonio Heights
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Oakmont of San Antonio Heights community entrance
11 photos9 floor plans
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street view of Oakmont of San Antonio Heights

David H

Child of resident/client

4.5 out of 5 stars

Excellence under achieved without more resident and family feedback

On quality of care, I find Oakmont is unable to be effective in driving food choices for my diabetic mother. It seems like creativity around menu has fallen off over the last few months. Underlying drivers of total cost isn't clear through the billing and is really hard to get under even when speaking directly. Future residents really should understand that total cost can easily be more than double room and board.

Read all reviews

Oakmont of San Antonio Heights

Oakmont of San Antonio Heights is a beautiful retirement community with beautiful views of the San Gabriel Mountains, award-winning cuisine, and a plethora of on-site amenities. Soak up the views of the mountain alongside our nearby Old Spanish Trail–a historically significant trail full of natural beauty. The Ontario International Airport, shopping, exquisite dining, the arts, and world-class entertainment are also all near by.

In our retirement community, where friends and neighbors enjoy our salon, private movie theater, resident gardens, and beautiful grounds, you’ll feel right at home. Oakmont provides residents and their families with peace of mind by providing a wellness center and a full-time nurse to assist with all of their daily needs. Our experienced and caring team provides help 24 hours a day, tailoring services to each resident’s unique needs. Every meal is an experience thanks to our executive chef and our culinary team. Our culinary team has not only been hand-picked from some of the best culinary schools and fine dining restaurants, but they have also gone through the extensive training that Oakmont Senior Living is known for. Our goal at Oakmont is to make every resident feel comfortable and inspired to live their best life, day in...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Oakmont of San Antonio Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oakmont of San Antonio Heights

8.2 out of 10
Review Score41 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.6
Care Services
4.0
Staff
4.4
Meals & Dining
4.5
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored Oakmont of San Antonio Heights with 8.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Oakmont of San Antonio Heights has 41 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 4/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 10, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Review for Oakmont of San Antonio Heights

If you are comfortable with up to 20 minute response times for residents requesting assistance and not worried about loved ones dying during that delayed response time, it's very pretty. Woefully understaffed and poorly managed. It's just not a good place for residents that need assistance. Decent senior facility, not good at all as an assisted living facility.

David H

Assisted Living

Family/friend

April 4, 2025

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellence under achieved without more resident and family feedback

On quality of care, I find Oakmont is unable to be effective in driving food choices for my diabetic mother. It seems like creativity around menu has fallen off over the last few months. Underlying drivers of total cost isn't clear through the billing and is really hard to get under even when speaking directly. Future residents really should understand that total cost can easily be more than double room and board.

Anonymous

Assisted Living

Family/friend

October 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Oakmont of San Antonio Heights

Staff is always kind and supportive of their residents.

Jeremy

Assisted Living

Family/friend

September 10, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Review for Oakmont of San Antonio Heights

18 minutes is not an acceptable time for a response to a request for help. The staff felt that was OK!!! Stay away!

David H

Assisted Living

Family/friend

May 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Team work between staff and family

Beautiful facility and grounds , quickly responsive and patient staff, smart active and engaged management, conscious and active around needs of individuals…meeting them where they are, actually actively adjust care plan to accommodate complex and changing or cycling assistance needs, good safety beeper system, tasty and creative food in fine dining atmosphered restaurant. 6-8 activities a day meet many needs although room needs updating.

Edward R

Assisted Living

Resident/client

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Oakmont of San Antonio

Great executive director and a new activities director. Executive ????? director very responsive to Residents. As far as activities go, there could be a greater variety and more involvement through promotion and participation.

Anonymous

Assisted Living

Family/friend

January 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

Everyone at Oakmont of San Antonio Heights is so friendly, and that is something our family had really been impressed by. Based on the experience we have had so far, we would definitely recommend this community to other families.

Anonymous

Assisted Living

Family/friend

June 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

New Home

The staff is really what makes the place; they are very friendly and very kind. They knew her name from the beginning, and that's what really stands out. I would recommend Oakmont of San Antonio Heights to others.

Patricia C

Assisted Living

Resident/client

March 21, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0
Staff
4.5
Meals & Dining
5.0

How do you like it

This is a very clean and nice community. They take good care of the landscaping on the grounds. They have a problem with staffing at this time just like everyone else. I am a fall risk and I feel like they need more staff available to watch us to make sure that we do not have any issues. They are some really good staff here but I feel like there are some that are not so good and I feel like they should get older staff that are more experienced. I did not also know that we could not leave and go out. I left one day and did not know this. They have some very nice people that work here. I have also met some very nice residents that live here and the food is also really good.

Michlle

Memory Care

Toured community

March 2, 2022

5.0 out of 5 stars
Verified Review

My Tour

It was excellent.

James

Memory Care

Toured community

December 21, 2021

5.0 out of 5 stars
Verified Review

My Tour Experience at Oakmont of San Antonio Heights

Good community, not the right fit for my loved one.

Michelle C

Assisted Living

Family/friend

October 21, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oakmont is Phenomenal!

My aunt, with dementia, lives at Oakmont. They are so kind and understanding. They push her to leave her room, try puzzles and interact, while still understanding her difficult days. I truly don’t know how they do it! I visit often and they are always so accommodating and welcoming. What a special place! Highly recommended!

Josephine

Assisted Living

Family/friend

October 20, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Oakmont- A residential care facility that exemplifies best practice.

Oakmont of San Antonio Heights is clearly dedicated to the health and well being of residents and their families. Every need of the resident is met including activities, beauty salon, medical care, pharmacy delivery, excellent food, communication with family, and strong support during the transition from home to Oakmont. It is my aunt's new home and her family is so relieved she is in this most beautiful environment with caring, professional staff.

Brenda D

Assisted Living

Family/friend

October 19, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

My momma has been a resident for a year and a half now. Oakmont has been respectful of our family’s wishes and has provided excellent care. Momma is happy to have friends, activities, and shared meals on campus. Oakmont is a lovely facility with great staff. The best part of all is the peace of mind having her safe in this community.

anonymous

Independent Living

Toured community

October 11, 2021

4.0 out of 5 stars
Verified Review

My Tour Experience

I enjoyed my tour at Oakmont of San Antonio Heights. The staff were very nice to me, and I felt like they really wanted me to be there. But the staff at the community I ended up choosing really went above and beyond to figure out the challenges and problems I was facing at the time, and they gave me a lot of help and assistance and stuck with me to work through and solve those problems.

anonymous

Assisted Living

Family/friend

October 6, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Staff
4.5
Meals & Dining
5.0

Our Experience at Oakmont

Our loved one went in under hospice care. In the beginning there was a bit of a mix-up wit her medication. So I would advise incoming families to be very aware of medications, and understand that it takes them time to get to know your parents and their schedule. Our loved one waited quite a while for pain meds at first because it was new and they weren't used to her schedule. It got resolved, but only after she had been in pain for quite a while. And that was the Oakmont staff. They also did not destroy medication that they should have, and the night crew then tried to administer it to her still. Hospice care through Cadence was amazing. Their communication was very clear. And they were recommended by Oakmont. The facility was great and very clean. I think their evening staff is overwhelmed, after staying the night there many times. But they were very accommodating in letting me stay. And the daytime staff was quicker to respond.

Lina Elefante

Assisted Living

Family/friend

October 3, 2021

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great place!

What a blessing this place is! Amazing staff and facility. Highly recommend.

Nancy B

Assisted Living

Toured community

June 23, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Review of Oakmont of San Antonio Heights

Oakmont is a beautiful place. Scott Isaman gave us a tour that covered everything, he was professional, kind and thorough. We were invited to have lunch to have a sample of the food and were very happy with how good it was!. There is absolutely nothing bad that can be said about Oakmont and Scott. I would recommend Oakmont to anyone that needs assisted living.

Larry M Timm

Assisted Living

Toured community

May 16, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Outstanding faculty!

The Senior Marketing Director did a great job showing us around. He is a real asset to your company.

anonymous

Memory Care

Family/friend

March 24, 2021

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Care Services
2.0
Staff
2.0

questionable integrity

The director is putting more responsibility on the family and not looking for solutions to issues internally. Communication is not very good. We are told we would be contacted back and we do not receive those calls. The staff has high turnover and care plans aren't consistent with what we were told when we moved our loved one in.

Oakmont of San Antonio Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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