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Oaks at Towne Lake

4580 Towne Lake Parkway, Woodstock, GA 30189

For pricing & availability:
(866) 374-4058
8.0
Review score
15 reviews
Add review
8.0
Review score
15 reviews
  • 5 star
    47%
  • 4 star
    40%
  • 3 star
    0%
  • 2 star
    13%
  • 1 star
    0%
See all reviews
8.4
Review score
1367 reviews
40 facilities
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Oaks at Towne Lake
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Oaks at Towne Lake outdoor common area
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street view of Oaks at Towne Lake

Kendra

Resident/client

5.0 out of 5 stars

Love it have

They mom lives here and she loves it. The stuff are very nice and helpful. She has made so many friends. She loves the activities person and the fun things they do!

Read all reviews

Oaks at Towne Lake

Oaks at Towne Lake is nestled on 5.6 acres next to the Rose Creek Library on Towne Lake Parkway, with 57 assisted-living and 29 memory-care apartments. Each aspect of the Towne Lake community has been built with the best interests of elders in mind, fulfilling a mission that CEO Alex Salabarria and his father began more than two decades ago.
The Salabarria family’s commitment to being personally available to residents, their family members and staff is what sets them apart from most senior living operators.
Some unique amenities offered include all day dining, bird aviaries, aquariums, community pets, separate secured memory care, on site physical and occupational therapy.
Their multi-generational approach creates a family-like culture. Visitors from local daycare centers, schools, churches and various organizations often are in the communities, bridging the gap between multiple generations.
The family’s mission is to provide an environment where people are valued and appreciated, honoring personal choice and providing a sense of purpose while enabling meaningful relationships.
Family Operated assisted living and memory care serving Georgia since 1998.

Senior living options offered

  • Assisted Living
  • Memory Care

Oaks at Towne Lake

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oaks at Towne Lake

8.0 out of 10
Review Score15 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.6
Care Services
4.0
Staff
4.2
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Oaks at Towne Lake with 8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Oaks at Towne Lake has 15 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 5/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melinda B

Assisted Living

Family/friend

May 28, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Steer clear!

I had to move my Mom out of the Oaks after she ended up in the Hospital due to lack of care! She didn't even last a month at this place and no one communicated that there were any problems or issues! I lost $[fee removed]k in community fee and paid a whole month that Mom wasn't even there for a whole month while in the hospital! I would steer clear of this place- promises made for care were not kept! Just to clarify: Mom went to hospital [date removed] after a week of Delerium starting the 2nd, she discharged from hospital on [date removed] and I had to move her belongings out of Oaks into the new place right before discharge so she didn't have to go back to Oaks. I had ZERO confidence that they would care for her! I live out of State and needed to know she was being cared for. I was constantly following up with the Oaks to make sure her care was being tended to and they claimed everything was great- but it wasn't!

Melinda P

Assisted Living

Family/friend

March 5, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

My father lives here. He was welcomed by many residents and made good friends. He loves the many groups and their lunches.

Anonymous

Assisted Living

Resident/client

February 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Place

My husband lives here. They are wonderful.

Kendra

Assisted Living

Resident/client

February 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Love it have

They mom lives here and she loves it. The stuff are very nice and helpful. She has made so many friends. She loves the activities person and the fun things they do!

Anonymous

Memory Care

Family/friend

July 17, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Not a good place for memory care

Some of the staff are wonderful and very kind. Some of the staff are brought in as outside contractors and they can tend to be cold, rough, and not caring. The facility director was great upon move in and then could not be bothered after that point when presented with issues or feedback. We documented problems with cleanliness. In one case, we noticed some food that fell on the floor in the common area sat there for 2 weeks and no one cleaned it up. Finally, my father cleaned it himself. The wrong medication was administered multiple times to my mother. Medication was allowed to run out and we had to take care of it ourselves. Special dietary needs such as being diabetic are not followed and no one checks to make sure the right meal is going to the right person. My mother is diabetic and she was given sugary foods on multiple occasions. We had to assign someone from our family to be with her at all times due to how poor the care and food handling was. After a few months, we had to pull her from this facility. If someone is looking for memory care for their loved one, I would suggest someplace else.

Cheryl

Assisted Living

Family/friend

May 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

The staff at Oaks at Towne Lake were very friendly and helpful. Housekeeping seemed to keep the rooms clean and most importantly the bathroom was cleaned. The food was good and they tried to make sure that my loved one got something that she liked. We didn't get much help moving in or out. The staff on the floor were good about communicating, but the head people were not timely with communication.

Mary Ann

Assisted Living

Family/friend

March 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Top Notch Food-Nice Apartments

My mom loved the food, which was the highlight. She was there for two weeks, for respite care. The food was top notch. It was close by, which was the main reason. It was a good experience. I would recommend to other families.

Cheryl

Assisted Living

Family/friend

February 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Oaks at Towne Lake Review

If you don't use the in house people or doctors, then it is hard to get information from the actual physician back to them. Communication with the physicians could definitely be improve on. Overall I would recommend Oaks at Towne Lake to others.

V.M.

Memory Care

Toured community

December 13, 2022

4.0 out of 5 stars
Verified Review

We considered it

I toured this community and it was nice. My visual impression wasn't great at first, but got better. The staff was very friendly. I have a friend who had a loved one here and she says the care couldn't have been better for her loved one. We considered this facility as an option.

anonymous

Memory Care

Family/friend

October 7, 2022

4.5 out of 5 stars
Verified Review

Would use the oaks again

We loved the people here, Especially [name removed], she worked well with memory care folks. There are a lot of travelling nurses that work there We have had a bit of a glitch with the payments, they did not deposit it right away and our loved one passed away. The bank then froze our account and it has been very frustrating. I do understand they have had some staff changes going on as well. The location was great and the care was as good as it could be (and we had ben at 3 other facilities prior). . All in all it was a positive experience, I would just tell others to have more conversation about living wills.

Anonymous

Assisted Living

Toured community

October 6, 2022

5.0 out of 5 stars
Verified Review

I toured this community and it was beautiful. We were looking to move our loved one from a different facility to this one. It was a night and day difference. This facility is so much better. The only downfall is that it's 2 levels, not ideal for our loved one. But it's a great place. Staff was always around and friendly. It was always clean. Unfortunately, our loved one passed before we could get her moved.

anonymous

Assisted Living

Family/friend

September 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Our experince with Oaks at Towne Lake

Some of the caregivers were really good and some not so much. For the most part, they were all very nice and helpful depending on the shift. I would probably recommend Oaks at Towne Lake.

anonymous

Assisted Living

Toured community

October 21, 2021

4.0 out of 5 stars
Verified Review

Our Tour Experience

We thought Oaks at Towne Lake was really nice. The people there very friendly. What I didn’t like was the actual room layout The rooms were just dated and really small, with a strange half wall.

anonymous

Memory Care

Toured community

August 25, 2021

5.0 out of 5 stars
Verified Review

my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately the community was just not in our price range

Linda McCloskey

Memory Care

Family/friend

August 14, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.5

Great place for a loved one

We absolutely love this community. staff is extremely friendly and very caring. The activities could use a little bit of improvement. One thing that really stood out to us was how personable the staff was, they made us feel secured and that our mom was going to be taken care of. They have one bedroom apartments, which felt very spacious.

Oaks at Towne Lake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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