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Phoenix Mountain Nursing Ctr

13232 N Tatum Blvd, Phoenix, AZ 85032

For more information about senior living options:
(866) 374-4058
1.0
Review score
11 reviews
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1.0
Review score
11 reviews
  • 5 star
    55%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    45%
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Douglas

Family/friend

5.0 out of 5 stars

Activities and nursing staff

I would like to leave praises for the Phoenix mountain nursing center activity staff, I recently had a family member stay there short-term and they were so happy with the activity staff ,stating how attentive they where and how inquisitive they was about what they like to do and their interest. All the staff was very courteous and kind. Thank you all very much for taking care of my family blessings to all of you

Read all reviews

Phoenix Mountain Nursing Ctr

Phoenix Mountain Nursing Ctr in Phoenix, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care
  • Nursing Homes


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Reviews

for Phoenix Mountain Nursing Ctr

1 out of 10
Review Score11 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.8
Friendliness
3.5
Care Services
3.1
Staff
1.0
Meals & Dining
1.0
Activities
3.1
Value for Cost
3.5

A Place for Mom has scored Phoenix Mountain Nursing Ctr with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Phoenix Mountain Nursing Ctr has 11 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-11 of 11 reviews

Last Updated: 6/6/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nancy B. B

Memory Care

Family/friend

June 6, 2024

1.0 out of 5 stars
Friendliness
2.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

ABSOLUTELY NOT

We were advised by the hospital my mom would need to here. This place is a dump. Filthy linen. Sub-par menu. Cannot work with special needs. If you have Dementia good luck . Staff with never ending complaints on working with a Dementia patient. Be prepared to spend a lot of time here as you will be the caretaker. I cannot In good conscience recommend this place. It's nasty and rundown with insufficient trained staff. Staff is basically there for a paycheck. Not required caretaking for the job. Poor at best. If you are OK with bare minimum for care this is it.

Jeff Paul

Memory Care

June 6, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Facility Caring staff!

I toured a lot of facilities and the Business Development Director actually took time with us and answered a of our questions, actually cared about our situation. Transition was fast and easy from hospital. The staff was great, had personality and extremely clean. No Smells in the air! Dynamic therapy girls. Beautiful outdoor areas to relax! love it. Food was delicious and homemade. Our dog came to visit too which is important

SN

Memory Care

May 16, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Warm & Friendly Setting

The building is beautiful!! Very cheery staff and warm environment.

Douglas

Memory Care

Family/friend

May 16, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Activities and nursing staff

I would like to leave praises for the Phoenix mountain nursing center activity staff, I recently had a family member stay there short-term and they were so happy with the activity staff ,stating how attentive they where and how inquisitive they was about what they like to do and their interest. All the staff was very courteous and kind. Thank you all very much for taking care of my family blessings to all of you

Shana Goulet

Memory Care

Resident/client

May 15, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful facility with caring staff

My mother was at Phoenix Mountain it was wonderful experience, the staff is very caring and they are under new ownership. They accommodated all of her needs. Therapy here was the best we have experienced and her knee recovery was great. The staff saw her in the hospital too and answered all of our questions. My mother likes soup and it is homemade every day. Very clean also facility!

Anonymous

Memory Care

Toured community

May 14, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great facilities to place ones in I glad I pick Phx Mountain for my love one to live lots of activities food is good and aides cares for residents is great

Maeva Linovitz

Memory Care

Family/friend

May 5, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Phx Mt: Absolutely Horrible Facility

The absolute worse care facility I have ever been to. I would give it a minus “O”. The people were exceptionally rude in every way & the room was horrible also. Not a chair in sight or a place to put your belongings. No walker in the room either & no place for a patient to even walk & as you know, it Is very necessary/important to get up & walk after a procedure. Only a very long narrow walkway to the bathroom. Two people couldn’t even have passed each other or stand next to you to help you. The small TV hung from the ceiling right in front of your face in bed so it was uncomfortable to enjoy watching. No room to move around for anything! Again, a horrific experience in every way. This place should be closed down!

Marcia Guilin

Memory Care

Family/friend

April 18, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Horrible skilled nursing

They brag that this is family owned and they are local. Owners are con-artists who live out of town & never visit the facility. Place is run down, pathetic nurses who have no experience or empathy for others. Nursing staff is too busy eating donuts and gossiping about their weekend to care for the patients. They roll their eyes when you ask them for anything! Don’t send your loved ones here. This place is horrible.

PETER

Memory Care

Family/friend

January 14, 2019

1.0 out of 5 stars
Cleanliness
3.5
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Nursing home is not a happy place to be in, this one shows why

I took my mother out of the facility as soon as she told me that person called 911 in the middle of the night do to lack of attention, she was in pain and there was nobody helping her, my mother had issues with some of the services, she had to wait to go to the restroom and by the time they got to her she it was too late :( Place is very noisy, equipment (beds) older. After first night, I asked for my mother to be moved to a different room because her roommate had tv on all day and all night. They moved her with person that was calling 911 in the middle of the night, screaming and yelling at the staff cause she was not getting the help she needed. So much for a quiet, enjoyable environment. When I talk to them about the issues, there was no solutions offered . My mother was too tired to stay there another day. On the side note, I was surprised by [name removed] (not sure who she was, owner? manager?) visit to the hospital before my mother was checked into the nursing facility and bragging how good the place is and how they spent $40,000.00 on new equipment (3 times in 15 min conversation) [name removed], compassion, understanding and caring is FREE, teach your staff to use it.

Anonymous

Memory Care

June 24, 2017

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Poor nursing care.

Mom went here for rehab and started having medical issues. Even after issues were pointed out to them they still never addressed the issues. Mom ended up in hospital after I took her to emergency myself. My mom was total care and expected to shower herself. Issues were brought to the director of nursing and still weren't dealt with. The physical therapy department was very good. Some of the nurses seemed incompetent and actually ask me if I believed everything my mother said to me. I did not return my mom there after her hospital visit and placed her in another rehab center.

Loved One

Memory Care

Family/friend

June 24, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Professional

My dad was in there for a short period of time. This place Is fives all the way around. They’re clean and professional, very friendly staff and it’s clean and safe. This is a really good community that was beneficial for my dad.

Phoenix Mountain Nursing Ctr

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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