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Preferred Care at Home of Lansing

3815 W St. Joseph St, Ste B500A, Lansing, MI 48917

For services offered:
(866) 374-4058
4.0
Review score
11 reviews
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Preferred Care at Home of Lansing
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Preferred Care at Home of Lansing
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Anonymous

Family/friend

4.0 out of 5 stars

Helpful Caregivers!!

I am pleased with how helpful the caregivers have been to me and how they have really taken the time to get to know me. They are always on time to our appointments and make sure to keep in good contact with me about any changes are updates. I am overall very happy with this company and would recommend them to anyone looking in need of home health care.

Read all reviews

Preferred Care at Home of Lansing

Celebrating life, dignity and independence.

Preferred Care at Home understands that long term care can be costly and we have built our reputation on offering quality services at affordable prices.  The cost-effective Live-in Service has always been our specialty, providing 24-hour peace of mind.

Asking for help is not easy.  We understand, and we want to be there for you, by your side, every step of the way.  We truly care, and together we will find a solution

For nearly 25 years Preferred Care at Home has had the privilege of assisting our clients to improve quality of life while safeguarding their dignity and independence.  We do this by placing reliable, compassionate and affordable caregivers in-home or facility

Senior living options offered

  • Home Care

Preferred Care at Home of Lansing

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Preferred Care at Home of Lansing

4.0 out of 5 stars
11 reviewsWrite a review
Overall Experience
4.0
Friendliness
4.1
Care Services
4.0
Value for Cost
4.0

Filters

1-11 of 11 reviews

Last Updated: 10/9/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Catherine

Home Care

Family/friend

October 9, 2024

1.0 out of 5 stars
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0

Disappointed

I called several home care agencies in the Lansing area searching for someone to assist my elderly parents with transportation and light housekeeping tasks. I chose PCAH because after speaking with the owner [name removed], I felt that they were most able to provide care. [name removed] was willing to put their needs first in matching them with a caregiver and was personable and responsive on the phone prior to beginning care. The caregiver spent more time on their phone than engaging with my parents or caring for their needs, did fine when told what to do, but wasn’t really able to be proactive in helping without being asked. Then after just 3 days, they quit without notice, leaving my parents without transportation to a doctor appointment. [name removed] initially said he would find a replacement, but then stopped responding; he has not responded to my emails or returned my parents’ phone messages. I am disappointed; I question the entire industry’s business model of low wages that result in low commitment.

Anonymous

Home Care

Family/friend

September 19, 2017

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Revolving Door Care

Dependability and accountability absolutely are not what this company is all about. Most of the employees they hire are not trained or experienced. Once we thought we had a good caregiver they were taken away for one reason or another. The person being cared for needs to have someone who is dependability and reliable for taking care of them. They need to feel safe with their caregiver, not this bouncing back-and-forth with a different person almost daily. Training of employees should be done at the business site, not in the home of the client. These clients who are elderly and sick should not be [Removed] for training. It has been nothing but total stress for the couple months that we had employed this company. We were told that they would do the best they could to relieve our stress and leave the care up to them, this did not happen. I would never recommend this company, thank you.

Anonymous

Home Care

Family/friend

January 17, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Helpful Caregivers!!

I am pleased with how helpful the caregivers have been to me and how they have really taken the time to get to know me. They are always on time to our appointments and make sure to keep in good contact with me about any changes are updates. I am overall very happy with this company and would recommend them to anyone looking in need of home health care.

Anonymous

Home Care

Family/friend

January 9, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Would Use This Home Care Again

We had a good experience with this home care agency. I use them when I go out of town. They do a good job with caring for my mother and her needs. I would use this home care agency again if needed.

Anonymous

Home Care

Family/friend

November 9, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They have been very good.

They have been very good. We haven't had any problems at all. The caretaker we have is very good, and consistent. I would recommend them to anyone.

Arlene Crampton

Home Care

Family/friend

October 20, 2016

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Care Giving at its best

Very satisfied with the care we're receiving for my mother in law. Would highly recommend them to anyone looking for in home care.

Anonymous

Home Care

December 18, 2015

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Pleased with the service

Overall our experience with Preferred Care at Home was a good one. The management staff were friendly and professional, and helped us in resolving an issue we had with one of the caregivers they sent out.

Anonymous

Home Care

Family/friend

December 1, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Couldn't be happier!

Working with Preferred Care has definitely made life easier. The caregiver is always on time and very personable. They make sure the rest of us are in the loop which I really appreciate! All in all it's been a great experience!

Anonymous

Home Care

Family/friend

July 7, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They're Awesome!!

I am so happy to have found such a reputable company. Preferred Home care has been great! Very reliable and they give me a sense of stability. Communication has been great and I really appreciate their services. I would most definitely recommend them.

Loved one

Home Care

Family/friend

October 3, 2014

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Excellent homecare service

Our experience with Preferred Care at Home has been very good! All of the caregivers we have worked with have been friendly and professional, and we appreciate that they will send an additional staff member out with any new caregiver to make sure your first session with that particular caregiver goes well. They've been very accommodating in terms of scheduling, and always on time.

A Place For Mom Customer

Home Care

Family/friend

December 29, 2012

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

We are using & have been using this s...

We are using & have been using this since June 2010. We are very much happy with the way things are going.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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