730 Forest Hills SE, Grand Rapids, MI 49546
Joshua B
Child of resident/client
Great Facility
We have had a great experience. Our experience would have been even better if we had an overview of the facility routines and processes during move in. For example, specific laundry, housekeeping and meal times.
Read all reviewsProvision Living of Forest Hills
Provision Living of Forest Hills
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Provision Living of Forest Hills
A Place for Mom has scored Provision Living of Forest Hills with 6.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Provision Living of Forest Hills has 26 reviews with an average "overall experience" of 3.5 out of 5.
Joshua B
Assisted LivingFamily/friend
July 22, 2025
We have had a great experience. Our experience would have been even better if we had an overview of the facility routines and processes during move in. For example, specific laundry, housekeeping and meal times.
Anonymous
Assisted LivingFamily/friend
June 30, 2025
We spent a lot of money per month for his care and many time he was not treated with dignity and things like changing adult diapers and personal care were not done in a timely manner. Also, meds weren't given when they were supposed to be given. His apartment was in need of repair and they said it would be done within 2 weeks of moving in. The food served the residents for quite a while was unpleasant to look at and almost inedible. Many of the residents were dependent on the cooking for their meals. They do have a new director so maybe that will help.
Anonymous
Assisted LivingFamily/friend
April 24, 2025
They are quite attentive to the residents. I am confident that my mom is well cared for.
Anonymous
Assisted LivingFamily/friend
September 11, 2024
Overall this is a beautiful facility with wonderful people. The right level of care was difficult to get. [name removed] who cleaned my mom's room is a peach. The staff was loving and supportive. We had trouble getting the right level of care for my mom. The chef [name removed]is wonderful. Making excellent food. I liked how they could always order from a menu. [name removed]thinks of wonderful activities. This place was beautiful and the food was great. You pay a little more for that.
Anonymous
Assisted LivingFamily/friend
July 22, 2024
My experience with provision living was terrible. The nurse came to assess my mom at Porter Hills and said they could take care of her. She was there for a week and they said that they were sending her to the hospital and would not take her back because of falls which they assured me they could handle. But they didn't. The hospital sent her to Saint Ann's where she died. I would not recommend provision living to anyone. It's a beautiful place, but it's deceiving. They fed her in her room and she hardly ate. Medical care was bad. Hospital said Falls were from fluid overload. I'm still angry. When I called to talk to the marketing person, she was no longer there.
Anonymous
Assisted LivingFamily/friend
May 22, 2024
My loved one was previously a resident at Provision Living of Forest Hills and the overall experience was terrible. I was very disappointed with this facility. There was too much staff turnover. The sales person was terminated the day that my loved one moved in. The head nurse said that she was there for the long haul and then quit a short time later. The caregivers need to be trained. They mixed up pills several times, including other residents' pills being left in my loved one's room. Also, my loved one would have to wait an hour or two to get help with the bathroom. The caregivers also were not trained on using a belt for moving a patient. It was a disappointing experience.
JK
Assisted LivingFamily/friend
October 6, 2023
The people both employees and residents are very kind. My mom likes the food. She likes it more than she than she thought. The activities are really great. There has been quite a few staff changes and I struggle to figure out the best way to communicate with staff.
Anonymous
Assisted LivingFamily/friend
July 18, 2023
My loved one was a resident at Provision Living of Forest Hills. The staff turnover was high. The Sales Director was gone the same day as when my loved one moved in. The Director of Nursing assured us that she wasn't going anywhere, but she was gone two months later. The Aides and Assistants came and went. The staff was not trained properly. Management was very poor. My loved one said that the food was awful. I would not recommend this facility to others.
Elizabeth
Memory CareFamily/friend
June 16, 2023
Pretty place! Promise you the world of best, but only on Sunday afternoon when guess come to visit. If you needed staff you had to look for them. My loved one was not showered, dressed properly, hair a tangled mess, just left in bed 90% of the day. I could only speak to the medical care by appointment. I do not and would not recommend this facility to anyone.
Lynne D
Assisted LivingFamily/friend
May 30, 2023
My mother has resided here close to 2 years. We chose this facility for the promise of graduated care that we were assured would be available as she aged and her needs increased. Things went well while Mother was relatively independent, designated as “Level one”. We’ll now she’s “level 4” and the care she’s receiving is not reflective of that. Plan to have a family member present at least 16 hours a day to supplement your loved ones needs because the staff is overwhelmed, overworked, and under trained. The people passing meds are trained on the job and have minimal competence to be administrating drugs. Off shifts(nights weekends and holidays) are a real challenge. Skeletal crew and no resources to address problems that arise. This place is very high priced and not meeting expectations. The staff turnover is a problem. Always new faces. I issued a complaint with the regional corporate operational VP and was assured they were working to fix the problems. Time will tell.
Anonymous
Assisted LivingResident/client
May 15, 2023
It's a beautiful place, perfect for us right now. Great neighbors. I picked this community, because it had a two car garage, size of master, and utilities were included in the rent.
Thomas
Assisted LivingFamily/friend
February 2, 2023
This has been a very positive experience for us. The staff have been able to learn about my loved one's needs and are receptive to these. The staff communication with the family is good, and they are receptive to our questions and concerns. There are three meals a day and snacks served to the residents and there are choices to choose from.
Sandra
Assisted LivingFamily/friend
November 22, 2022
The nurse from Provision Living came out to assess my mother and said they could take care of her, despite her fall risk. So we moved my mother and her things in. They called me the next week and told me they couldn't take care of her because she was falling too much - despite the fact hat they sold me on the fact that they have cameras and other technology in place to prevent falls. They sent her to the hospital and said they could not take her back. Since then, my calls always goes to a voicemail box that is full, so I can't get through to anybody. They said they would send me a refund check, which they never did. And I am left wondering how often they do that to people. I have nothing good to say about the. It's a pretty place that shows well, but we had at terrible experience.
Anonymous
Assisted LivingFamily/friend
August 25, 2022
Anytime I went to see my loved one, their hair was a mess. The front sides might be brushed, but the top and rest of their hair was not touched. They were dressed in whatever they found on the floor in their closet and sometimes it was not appropriate. No one bothered to help them change into something suitable. After breakfast one time, I had to help them change into different clothes as they were dressed in the same things they were dressed in the afternoon prior as I was there. Mostly my loved one was in their room laying in bed. Only once they were an activity when I came. It was nearly impossible to every speak with staff because I never saw them. Any of them. It would be rare for me to see one of the staff. For an exceesive amount, per month I feel they should have had some sort of attention now and then. Even after their feeding tube was removed, they did not lower the monthly cost. I was told it was so expensive because of the feeding tube. They actually had to stay an extra month because the staff person responsible for sending their information and med list did not follow through with this request. Finally, when I went to pick them up to move, none of their things were packed and ready so I had to do that all by myself. Several items are still missing.
Mary
Memory CareFamily/friend
April 28, 2022
Even though our loved one was not there long, we have nothing but positive things to say about Provision Living. We are so grateful o have found them and we only wish we would of sooner. They really put our loved one first, they treated him like family and not like just another residents coming to a community. They showed genuine concern for his level of comfort and care. Their communication with our family was wonderful we give them nothing but praises.
anonymous
Assisted LivingFamily/friend
January 14, 2022
Our loved one came into the community with hospice care and the hospice team was wonderful. Our loved one had ALS and even though they said they were prepared to handle the care, it did not seem like it. Some of the aids were absolutely outstanding and really went above and beyond for our family and loved one. After all the hiccups and meetings we had, we felt our loved ones needs were met. Bottom line we would recommend this community to others. It is a new facility, and absolutely beautiful, the food was good and the staff members again for the most were wonderful, all the way down to house keeping.
Ron
Assisted LivingFamily/friend
April 7, 2021
Provision Living is not as amazing as the sales director and other management present it to be. The nursing staff is so overworked/short staffed that your loved one will NOT be receiving the care that they deserve/are paying for. The executive director and director of nursing are incompetent and truly do not care what happens to your loved one they are simply there for a paycheck. Once it hits 5pm they sprint out of the building. The only reliable, caring staff of Provision Living have left, due to the lack of support from the executive director. They are unable to keep staff. Yes — the building is nice because it’s new but there is not enough housekeepers to ensure that the facility is getting cleaned properly. The turnover rate of staff is so absurd that it would make me genuinely nervous to recommend this place for anyone. I suggest looking elsewhere when searching for a place for your loved one.
KN
Assisted LivingFamily/friend
March 1, 2021
The community is excellent and I would highly recommend the community to others. The communication between the staff and the family is excellent they send a weekly newsletter to keep us informed.
Merrell
Assisted LivingFamily/friend
January 25, 2021
The entire experience has been amazing! None of the residents have contracted COVID. Anytime I have a question or concern about my loved one the staff calls back immediately. You get what you pay for. The staff will bend over backwards to assist my loved one. They even allow virtual visits, and they go out of their way to ensure we have contact.
Anonymous
Memory CareFamily/friend
June 7, 2020
My mother is well cared for. Staff is wonderful and caring. It is a beautiful facility. Many activities are offered to keep the residents engaged.
Provision Living of Forest Hills
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.