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Regency Grand of West Covina

150 S. Grand Ave., West Covina, CA 91791

For pricing & availability:
(866) 374-4058
9.3
Review score
55 reviews
Add review
9.3
Review score
55 reviews
  • 5 star
    66%
  • 4 star
    25%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
8.2
Review score
940 reviews
32 facilities
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Regency Grand of West Covina
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Regency Grand of West Covina community exterior
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street view of Regency Grand of West Covina

Regency Grand of West Covina

Located in beautiful West Covina, California, Regency Grand of West Covina is proud to offer the best when it comes to assisted living that puts smiles on faces. This community offers a truly active, fun, and one-of-a-kind community for your loved one by providing a variety of different levels of care — while respecting the personal aspects of the individual such as privacy, independence, real dignity, and more.

Additionally, Regency Grand of West Covina offers a wide variety of activities for residents, such as art, entertainment, off-site excursions, and more. They also offer several life enrichment programs, as well as a full-service beauty salon, creative activities and programs, a beautiful library, and more. Regency Grand at West Covina believes life should be lived to the fullest — so, they are proud to offer a fitness room, an amazing whirlpool spa, a convenient mini store, and even a great room to play billiards.

This community is stately and dignified while also being comfortable and inviting. The spacious common areas, modern decorating style, and lush outdoor spaces make this a welcoming community for any senior. Regency Grand of West Covina is located near area shops, restaurants, medical centers, and has easy highway access to...

Senior living options offered

  • Assisted Living
  • Memory Care

Regency Grand of West Covina

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Regency Grand of West Covina

9.3 out of 10
Review Score55 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.3
Staff
4.5
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Regency Grand of West Covina with 9.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Regency Grand of West Covina has 55 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 55 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Chris K

Assisted Living

Family/friend

October 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A place for my brother

I am very happy with finding this gem of a place for my brother. The residents and staff are friendly, they have lots of activities he can join each day and his apartment is clean and spacious. The outside area looks like a private garden to walk around and enjoy the plants and flowers.

Lillian M

Memory Care

Family/friend

August 22, 2025

5.0 out of 5 stars
Verified Review

Review for Regency Grand of West Covina

I would rate Regency Grand a 5. My mom is getting excellent care. The facility is clean and decorated nicely. A lot of activities available. My mom is in memory care. The caregivers have been very nice to her.

David d

Assisted Living

Family/friend

August 21, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Wellspring of Care

My mother's last few days were spent among family and the caring staff of Regency Grand. From the first tour [name removed] made my mother feel welcome and the family assured of support; her last act of kindness was reassuring my mom that we had not moved her away from the wonderful place we found for her. [name removed] and [name removed] , along with the wellness staff showered my mother with compassion, care, gentleness, and love. The med staff provided whatever my mother needed to ease the pain of her transition around the clock. [name removed] has developed a culture of care, above and beyond my wildest expectations; inculcating her entire staff with the unwavering and genuine desire to care for their residents as if they were their own family. Moving my mother to Regency for the last days of her life as she was devastated by cancer was the best decision I made. No accommodation was withheld, no compassion restrained, and every kindness extended with heartfelt joy. There is no place like this.

Doreen L

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars

Very friendly and extremely helpful

I can only speak to how we were treated through the signing on process, which was excellent. [name removed], the woman that will be moving in, does not move in until Monday. They have been very helpful and kind up until now.

Vickie A

Memory Care

Family/friend

June 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent staff, lovely, relaxing surroundings.

The Regency on Grand seems like a good fit. This is the fourth memory-care residence that we have used for my husband. This is the best. The care is top-notch. The staff is what makes all the difference. Some of the care-givers have been working at the Regency for more than fifteen years. That is a big clue as to the quality of service at the Regency. The moment we entered, toured, and observed the memory-care and the entire grounds, we knew, "this must be the place". My husband has been safely, and dearly, cared for, more than one year. Attitude of the staff has a lot of weight to my opinion. I cannot imagine moving him for any reason. The professionalism at the Regency is superb. Staff-retention is a major clue. This IS the place for so many reasons.

Lynette K

Assisted Living

Family/friend

June 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very helpful

A list of good places in area and what I needed. Quick service.

Lynn R

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Our family's experience

We initially worked with [name removed] and she was very understanding, supportive and provided lots of education on the process. She normalized it was indeed a process and it. Would take time. We never felt pressured . She normalized my mother in laws reactions and said they were normal. In terms of the facility, it is bright and very clean. You can see the upkeep of the facility. When you walk around, staff are cordial and welcoming and they know all the residents by name that was very comforting for us. My mother in law has fallen a few times and we have been impressed by their fast response, nursing team assessment and the prompt call to inform us .

Stephanie P

Assisted Living

Family/friend

April 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Assisted Living Experience

We found the Regency Grand to be perfect for our needs. Taking into consideration how expensive rent and food is, it's actually a very good deal. My mother in law has a 1 bedroom with high ceilings, a patio, and a small microwave and fridge included in her assisted living apartment. The food is delicious and healthy and served restaurant style. If a resident misses a set meal time they have other options that are available anytime and include hamburgers and hotdogs. The menu changes all the time and include things like salmon and turkey.

Anonymous

Memory Care

Family/friend

March 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

It's easy to communicate with them. Through email or phone call. They are always eager to pick up phone or email you back. When I can't go see my mom they always update me on news. My mom has been thriving since she has been there. Gained weight, eats her 3 meals a day, happy when I see her. I'm not saying she doesn't have bad days... there are some as her dementia declines but the good days definitely out weigh the bad days. Best decision I ever made to have her live there .

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Regency Grand of West Covina

The staff has been friendly and helpful. They communicate with me on their needs to make sure that my aunt's stay is comfortable. Regency Grand of West Covina has been very professional with outstanding communication. They have made the transition from living in your own home to a Senior facility successful. I have been very pleased with my decision to have my aunt stay there, and I am proud to say that she is part of that.

Anonymous

Assisted Living

Resident/client

November 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Friendly place to live .

They're friendly and know what to do. They need better quality food, bigger portions, higher standards, more imagination. Apartment sizes here are pretty good, wish the kitchen area was bigger.

Anonymous

Assisted Living

Family/friend

October 17, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Our families experience

Regency really fell apart due to their head nurse. And the quality of care sucked from about end of [date removed] until we moved him. Dad would be left in his own waste for hours or all the residents would be left in the main room with no attendants anywhere. And they weren't administering his medicine properly either. No consistency.

Lynn R

Assisted Living

Family/friend

September 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend Regency Grand of West Covina

[name removed] went above and beyond and helped me for the several months it took to move my mother in law here. She explained that it was a process and not a fast nor easy move. She found the apt that my mother in law was specifically looking for. She wanted a one bedroom with Trees, facing street but internal view and she made it happen. She also helped me and my sister in law when we were having a very hard time the day of the move offering support along the way.

Kimberly

Memory Care

Family/friend

February 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Not recommended

I would NOT recommend the memory care facility. They dud not take adequate care of my step dad and needed to move him out. The regular staff was kind to my mom, but I couldn't keep her there after how they treated my step dad. Too many people sitting slumped over in the front lobby with nothing to do. The facility is kind of dreary. The meals were usually okay, except my mom and a few others got food poisoning after eating a chicken dish.

Anonymous

Independent Living

Resident/client

December 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The staff at Regency Grand of West Covina are friendly, looking to please, and very professional.

Anonymous

Assisted Living

Family/friend

December 11, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

Short staffed

I would say the Regency Grand is like a BEAUTIFULLY frosted cake........it LOOKS AMAZING, the staff is friendly and accommodating.......UNTIL you "cut into the cake" and realize it is woefully undercooked/UNDERSTAFFED.......and they just don't/didn't have the ability to provide the care/assistance/supervision needed.....

Kathy

Assisted Living

Toured community

May 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Very inviting

We (my siblings and I) toured this facility when searching for Assisted Living for our father. We really appreciate the time and patience given to us from the staff, [name removed] in particular. Everyone we have been in contact with has been so kind and responsive to all of our questions. The facility is very inviting and we can see our Dad being happy there. We could also see all of us spending family time there with him. All that being said, if it was only my siblings and my decision, my Dad would already be moved in. But my Dad is of sound mind so he hasn't fully committed to going yet.

Anonymous

Memory Care

Family/friend

May 1, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Not recommended

They make it sound wonderful to get you in the door. They are very short staffed. The Memory Care facility is not adequately staffed. The Assisted Living section is okay, but the building is getting run down and the handymen are really overwhelmed with work. The AC is not working in my mom's room. The sliding glass door lock doesn't work properly. The food is quite bland and mostly mushy. The Activity bus hasn't run for 6 years. Any outings are for only 3 residents at a time, in a car. The staff is nice enough, but don't seem to be around when you need them. Many residents want to leave but can't afford to. I have moved both of my parents out of that facility now as of this last weekend. No, I wouldn't recommend Regency Grand of West Covina to others.

Anonymous

Assisted Living

Family/friend

March 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Family member of resident.

We are happy with the facility and staff. Very nice environment. Food needs improvement. Served cold Does not appear to be freshly served if you are not first at table. Elevators go down periodically. Many organized activities , throughout the day on site as well as community excursions around the area. Shopping, banking , restaurant trips etc. Overall I would recommend this facility. Meals are a big downside.

Brian

Assisted Living

Family/friend

March 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Nice Community

We picked this community, because of the staff, the room was really nice, they were willing to work with us, and made sure things was taken care of. They are working on improving the food. They are good with communicating and responding. I would recommend to other families.

Regency Grand of West Covina

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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