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Reward Senior Care of Turtle Creek

123 Hamilton Avenue, Turtle Creek, PA 15145

For pricing & availability:
(866) 374-4058
6.8
Review score
8 reviews
Add review
6.8
Review score
8 reviews
  • 5 star
    25%
  • 4 star
    25%
  • 3 star
    13%
  • 2 star
    13%
  • 1 star
    24%
See all reviews
8.4
Review score
49 reviews
4 facilities
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Reward Senior Care of Turtle Creek
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Reward Senior Care of Turtle Creek
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B P

Child of resident/client

4.0 out of 5 stars

Friendly and helpful staff, striving to make it a great place to stay

Just wanted to say something that says that the place & workers have improved greatly since it was taken over in January & they are trying very hard to improve the experience for the resident. Cleanliness: it's ok but they could definitely do better in the bathroom & with laundry ( Dad's blankets missing & other people clothes get mixed in with Dad's ). Not enough washable mats for bed available for patients that need them. Friendliness: Most staff are friendly and willing to help. The owner & manager is usually easily assessable & eager to help improve the living experience there. Con: Sometimes the workers are unsure who is suppose to do what but much improved since the last month. Meals: Quality has gotten a little better in the last month; the kitchen staff is wonderful. Con: Meals need to be a little more balanced; just my observation & since my Dad doesn't have teeth & they are aware, he still ends up with things I know he can't eat. Activities are lacking for my Dad. Maybe if just once a week they can have a sport night - highlighting a game on TV. I'm sure difficult to meet everyone's needs. Value for cost: You definitely can't beat it! Also thankful for great Med techs. Since there isn't any nursing staff, they are busy, friendly, but still professional.

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Reward Senior Care of Turtle Creek

The goal of Reward Senior Care of Turtle Creek is to provide high quality, cost effective assisted living for older adults. The employees of Reward Senior Care of Turtle Creek are dedicated to this goal, as a reflection of that commitment, have developed the following: to seek and maintain a leadership role in providing an assisted living environment that promotes independence for our residents. As a personal care facility, Reward Senior Care of Turtle Creek was designed to care for people who are unable to live alone, yet do not need the care of a nursing home. Supportive services include a professional nurse, daily assistance with medications, bathing, dressing by a professionally trained staff. Services include: PT & OT on site, three meals served daily, transportation, on site physician and podiatry services, full time activities, housekeeping and on site chapel. All rooms are furnished or can be furnished by the resident to create a personalized home like environment.

Senior living options offered

  • Assisted Living

Reward Senior Care of Turtle Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Reward Senior Care of Turtle Creek

6.8 out of 10
Review Score8 reviewsWrite a review
Overall Experience
3.1
Cleanliness
2.9
Friendliness
3.1
Care Services
2.9
Staff
3.8
Meals & Dining
3.5
Activities
2.5
Value for Cost
2.9

A Place for Mom has scored Reward Senior Care of Turtle Creek with 6.8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Reward Senior Care of Turtle Creek has 8 reviews with an average "overall experience" of 3.1 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 6/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kelly K

Assisted Living

Family/friend

June 26, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Changing care

My mom became a resident on [date removed]. On [date removed] I received a letter dated [date removed] they are changing to a boarding home starting [date removed] which is less than a 30 day notice. A few days later I got a call that my mom could stay there and she would have a home care caregiver for 8 hours a day to provide the personal care she needs. On [date removed] I received a voicemail that all residents will need to be out by [date removed]. This facility started off so good but in the last 2 months I noticed newer staff not the original that were so nice and personable. Also the level of cleanliness declined some. I really am disappointed my mom was only there 9 months and received less than 30 days to find a new place.

B P

Assisted Living

Family/friend

October 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Friendly and helpful staff, striving to make it a great place to stay

Just wanted to say something that says that the place & workers have improved greatly since it was taken over in January & they are trying very hard to improve the experience for the resident. Cleanliness: it's ok but they could definitely do better in the bathroom & with laundry ( Dad's blankets missing & other people clothes get mixed in with Dad's ). Not enough washable mats for bed available for patients that need them. Friendliness: Most staff are friendly and willing to help. The owner & manager is usually easily assessable & eager to help improve the living experience there. Con: Sometimes the workers are unsure who is suppose to do what but much improved since the last month. Meals: Quality has gotten a little better in the last month; the kitchen staff is wonderful. Con: Meals need to be a little more balanced; just my observation & since my Dad doesn't have teeth & they are aware, he still ends up with things I know he can't eat. Activities are lacking for my Dad. Maybe if just once a week they can have a sport night - highlighting a game on TV. I'm sure difficult to meet everyone's needs. Value for cost: You definitely can't beat it! Also thankful for great Med techs. Since there isn't any nursing staff, they are busy, friendly, but still professional.

Kelly

Assisted Living

Family/friend

October 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly outgoing staff with great attitudes

Staff are so friendly and the upbeat atmosphere the staff provides is great for the residents the meals are good and the facility smells to good which is a big deal which mean they are cleaning. Staff so friendly so impressed so far will keep you updated.

Anonymous

Assisted Living

Toured community

June 21, 2023

4.0 out of 5 stars
Verified Review

Tour experience

I toured at Hillside manor. The lady that showed me around was very nice. The facility was much smaller than [facility name removed]. The food service selections were more customized. She sometimes brought her dog to work. The small private room was very small. At the time there were no structured activities. She said most of the residents know each other and develop their own activities. As it turns out if I had chose them, they ended up closing.

Anonymous J

Assisted Living

Family/friend

May 4, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
4.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Unprofessional staff

I currently have a loved one at this facility. The current staff are all younger folks who dress in Street clothes. My loved one tells me they speak in foul language every day. There just doesn't seem to be any professional people here at all. Directors change every couple of months so not sure who even to talk to. Recent influx of mentally challenged folks just arrived. Always short staffed and lots of turn over. Patients are being spoken to rudely by staff. Elevator constantly broken with patients getting stuck. I can say that the remodeling that was done in the past year is outstanding. Recent canopy on the patio with a darling chandelier. This is not a dirty facility however owner needs to do better in overseeing day to day operations. I will remain anonymous so there is no backlash against my loved one who refuses to be placed anywhere else.

Tammy

Assisted Living

Toured community

August 24, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family ha an in person tur and the experience was wonderful, the lady who gave the tour was awesome. It was a little higher in price and a much smaller facility but we were able to go and see the kitchen area and different rooms which was nice.

Anonymous

Assisted Living

Family/friend

November 12, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Be Cautious

If your loved one needs a higher acuity level, this place is not recommended. After being there for a long time, they forced my mother onto hospice (had been trying for almost 7 years), then after signing her on, determined that she needed to leave the next day. They told me they didn't have staff to attend to her needs. She was between a Level 2 and Level 3 as defined by their web site. Had to find a new place in a couple of days. Housekeeping left something to be desired. Meals went downhill once new owners took over (not local). Not much in the way of activities. This was few months ago (during Covid lockdown), so things may be different now. As with many assisted living/personal care homes, had a revolving door of staff. Had at least 7 different administrators in 10 years.

Anonymous

Assisted Living

Toured community

February 13, 2020

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

The administrators were very kind and helpful. The private room they showed me was very nice. It was to be painted. The only thing that botheredp me was that it was old and dismal. It didn’t look like there was a lot to do. I realize it’s winter but the outside grounds needed a bit of TLC.

Reward Senior Care of Turtle Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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