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River Pointe Health Campus

3001 Galaxy Dr, Evansville, IN 47715

For more information about senior living options:
(866) 374-4058
4 reviews
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7.4
Review score
411 reviews
115 facilities
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River Pointe Health Campus
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River Pointe Health Campus community exterior
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street view of River Pointe Health Campus

Happy Customer

Resident/client

5.0 out of 5 stars

Terrific Facility

I enjoyed my stay at River Pointe a great deal! I came home able to take care of myself. The staff were all beyond helpful, the building is beautiful and clean, therapy terrific, and the food was AMAZING. When I say amazing: prime rib, fresh salmon, sirloins, homemade fried chicken, bbq ribs, the list goes on. In addition, there is a large menu, not just a single option each meal and the family brunch buffet was second to none!

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River Pointe Health Campus

River Pointe Health Campus in Evansville, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Adult Day Services


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Reviews

for River Pointe Health Campus

Overall Experience
2.6
Cleanliness
3.0
Friendliness
3.0
Care Services
2.6
Staff
5.0
Meals & Dining
5.0
Activities
3.5
Value for Cost
3.0

A Place for Mom has scored River Pointe Health Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, River Pointe Health Campus has 4 reviews with an average "overall experience" of 2.6 out of 5.

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1-4 of 4 reviews

Last Updated: 10/29/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Happy Customer

Adult Day Services

Resident/client

October 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Terrific Facility

I enjoyed my stay at River Pointe a great deal! I came home able to take care of myself. The staff were all beyond helpful, the building is beautiful and clean, therapy terrific, and the food was AMAZING. When I say amazing: prime rib, fresh salmon, sirloins, homemade fried chicken, bbq ribs, the list goes on. In addition, there is a large menu, not just a single option each meal and the family brunch buffet was second to none!

SNOW OWL

Adult Day Services

Resident/client

March 16, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
4.0
Value for Cost
4.0
Care Services
2.5
Activities
4.5

HORRIBLE DIETARY DEPARTMENT

IT WOULD BE EASY TO GIVE THIS FACILITY A 5 STAR RATING IF WERE NOT FOR THEIR DIETARY DEPARTMENT. MY MEALS ARE RARELY CORRECT ON FIRST PASS. WRONG MEAL SELECTION DELIVERED, NOT ALL FOOD ITEMS DELIVERED (NO SALAD DRESSING FOR SALAD, FRESH FRUIT = CANNED MANDARIN ORANGES ETC) IF THIS WERE ONLY A SINGLE OCCURRENCE, IT MIGHT NOT STING SO BAD; HOWEVER, ON NUMEROUS OCCASIONS IT HAS OCCURRED WITH E-V-E-R-Y MEAL OF THE DAY. THE LACK OF QUALITY CONTROL IN THE DIETARY DEPARTMENT, IT IS ACCEPTED AS A NATURAL OCCURRENCE. OTHER STAFF REMARK THAT THE POOR DIETARY DEPARTMENT SERVICE IS NOT UNUSUAL. THERE ARE TOO MANY GOOD EMPLOYEES IN THIS FACILITY THAT CARE ABOUT THE RESIDENTS AND THE QUALITY OF CARE SERVICE THEY PROVIDE THE RESIDENTS. IT IS MY OPINION (AND EXPERIENCE) THE DIETARY DEPARTMENT DOES NOT DEMONSTRATE A QUALITY-MINDED ATTITUDE.

Tom Sergesketter

Adult Day Services

Family/friend

January 10, 2018

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

An unfortunate experience for my 96 year old mother

My mother went there 12/1/17 for rehab from kyphoplasty. The rehab staff was awesome! CNA's , especially [name removed], were very attentive. Unfortunately the nursing staff on unit 400 was subpar. We felt we were totally out of the loop even though we were there everyday and asked questions. Rehab got my mother on her feet but nursing failed her. She started experiencing pulmonary edema and coughed constantly. We questioned this daily and were told the nurse practioner had looked at her. I asked to speak to the nurse practioner more than once but only a nurse called me. Finally on 1/5/2018 I received a call from the on duty nurse at 4:30 am. She informed mom's oxygen levels were low and she wanted to get an X-ray ordered. I told her my mom had an X-ray from three days prior and it was " inconclusive." I told her to call an ambulance to take her to the ER. When she got to ER she was put on a C pap machine to to help her breathe. This was at 6:00am. At 8:00 am I received a call from the customer relations specialist at River Pointe who wanted to know if we wanted them to hold her room for $307 a day. We already knew she was not going back so the answer was a resounding no. The person who called did not even ask how my mom was!

RD

Adult Day Services

Family/friend

April 28, 2014

0.5 out of 5 stars
Cleanliness
2.0
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.0

Look for Another Facility

Stay Away! Do not put your loved ones here. As my mom said several times before her untimely death at this facility, "This place is not what it's cracked up to be."

River Pointe Health Campus

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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