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Sugar Creek and Arbors at Sugar Creek

161 Professional Parkway, Troy, MO 63379

For more information about senior living options:
(866) 374-4058
11 reviews
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  • 5 star
    45%
  • 4 star
    46%
  • 3 star
    0%
  • 2 star
    9%
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Sugar Creek and Arbors at Sugar Creek
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Sugar Creek and Arbors at Sugar Creek
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Anonymous

Family/friend

4.0 out of 5 stars

They Appeared The Best

After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten with my uncle and we both think the meals are good tasting and fine for us.

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Sugar Creek and Arbors at Sugar Creek

Sugar Creek and Arbors at Sugar Creek in Troy, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Sugar Creek and Arbors at Sugar Creek

11 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.4
Activities
3.9
Value for Cost
4.1

A Place for Mom has scored Sugar Creek and Arbors at Sugar Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sugar Creek and Arbors at Sugar Creek has 11 reviews with an average "overall experience" of 4.1 out of 5.

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1-11 of 11 reviews

Last Updated: 2/21/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

February 21, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They Appeared The Best

After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten with my uncle and we both think the meals are good tasting and fine for us.

Anonymous

Memory Care

Toured community

November 30, 2016

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Not Impressed with This Community

I was not impressed with my tour of this community. The memory care portion of the community I was shown was chaos. Everything felt disorganized. When I asked for the activities calendar, they said one has been made yet. There were many factors that played into where to move my mother. It would not had felt comfortable with her living here.

Anonymous

Memory Care

Family/friend

September 2, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I could not have asked for better care!

The community at Sugar Creek & Arbors at Sugar Creek is a fabulous place. It is very well kept and updated throughout. The staff were amazingly helpful and caring for my loved ones needs. The community was marvelous to our family and we are very pleased with them. I highly recommend Sugar Creek!

Anonymous

Memory Care

Toured community

September 1, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It Was A Lovely Visit

I liked the tour I got. I was able to see everything they offered. The community looks very nice and it appear they keep it clean. My guide was on time for the meeting and they was knowledgeable about the place.

Anonymous

Memory Care

Family/friend

May 11, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Mom has been at Sugar Creek for some time now and doing really great. She recently got her gallbladder removed and still trying to recover but definitely getting the care she needs. They have a hairstylist there and the food is really good. What I like the most is the fact that it's a smaller place and the residents get lots of attention. If there is something served at any meal time that the residents don't like they are able to order whatever they want to eat. Every once in a while they have guests that come to play music during meal time. Sugar Creek is a great place to be!

Dana Vouga, CSA

Memory Care

Family/friend

September 9, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

PLEASE read this review!

My Mom has been at Sugar Creek for almost two months and it has been GREAT! She constantly tells me how friendly the residents and staff are and how happy she is to be there. I am a Certified Senior Advisor and my husband and I have an Elder Law Firm. I am familiar with a number of communities and Sugar Creek is an excellent community!

Anonymous

Memory Care

Family/friend

December 29, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

great place, understaffed

Overall Sugar Creek & Arbors is a wonderful place. Very nice staff and clean warm welcoming atmosphere. The one area where they really could improve would be that they are very short staffed. The staff works very hard, but is very busy and not able to spend the time that they should with the residents as there is so much to be done and not enough of them.

Anonymous

Memory Care

Family/friend

October 28, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.0
Activities
2.0

It was clean and they were nice, but there were a few issues

This was exactly what we needed and we felt like they were a real blessing. It was clean and they were nice, but there were a few issues, it appeared that they were short staffed. Someone made a comment that people sometimes wouldn't show up for their shift, and one night I heard there was only one girl on for the whole place. The aides got in a fight one time. So there were some issues with the staff. I felt like they were stretched pretty thin. They had a calendar for activities but my loved one would tell me that they would often be cancelled. The food was pretty good, I would say a four. The administrator, seemed pretty unorganized, she was our main concern, she didn't seem real with it. We had to do a lot of playing phone tag. I did feel that my loved one was safe, and well cared for, and we were pretty happy. It was very homey, and didn't smell like a nursing home.

RG

Memory Care

Family/friend

September 12, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My experience with Sugar Creek has be...

My experience with Sugar Creek has been very satisfying. I'm satisfied with their services. I'm overall satisfied with the friendliness of the staff, cleanliness of the facility, and care they provide.

Anonymous

Memory Care

Resident/client

September 3, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
3.0

Assisted living can't get much better

I just want to say that putting a family member in an assisted living facility is not an easy decision. Sugar Creek is a very nice facility. The staff members are very nice & are always there to help mom out. It's small so all of the residents know each other. They are working on doing more activities & doing more outings & I think that will benefit the residents that like to still get out & about. I would recommend this facility to any one that is looking.

Would Recommend

Memory Care

Family/friend

July 12, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0

Offers memory care services

The determining factor for choosing Sugar Creek & Arbors was the cost. I really like that Sugar Creek has an intimate setting with only 10-15 residents. I looked at every facility in St. Charles County, I would guess it was about 10. Sugar Creek & Arbors is newer than other places mom has lived at, so they still feel like they are figuring things out here. I noticed that Sugar Creek has a lot of turnover, more so than other places. The Director of Assisted Living was let go so the Director of Memory Care now runs both buildings. The admissions process here seemed long, the Director was new and seemed to be learning as she went. My basic care services questions could not be answered by the staff. They would follow up but I feel like it's a learning curve; Sugar Creek is still finding its way. For example when I asked about the cost of hooking up a tv in mom's room it took several days to receive an answer.

Sugar Creek and Arbors at Sugar Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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