About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Sunridge at Palisades

1831 Murchison Drive, El Paso, TX 79902

For more information about senior living options:
(866) 374-4058
14 reviews
Add review
  • 5 star
    36%
  • 4 star
    36%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    21%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
SaveShare
Sunridge at Palisades
SaveShare
Sunridge at Palisades
2 photos
Sunridge at Palisades in google map

Anonymous

Family/friend

5.0 out of 5 stars

Perfect fit for mom!

My mom has done great since the move to Sunridge at Palisades. We are very happy with the staff. They are doing a great job caring for our loved ones needs. Mom is enjoying the variety of choices at meal time. She is having a wonderful time participating in the variety of activities offered. The people are very nice and mom has no complaints!

Read all reviews

Sunridge at Palisades

Sunridge at Palisades in El Paso, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


Is this your business?

Reviews

for Sunridge at Palisades

14 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.5
Friendliness
3.6
Care Services
3.4
Activities
3.7
Value for Cost
3.6

A Place for Mom has scored Sunridge at Palisades with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunridge at Palisades has 14 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-14 of 14 reviews

Last Updated: 12/30/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Toured community

December 30, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Old. Cramped. Stinky. My teenager said it looks like a place to come die!

Anonymous

Independent Living

Industry reviewer

January 12, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Doing well here

I have a friend that is staying in the independant living and he seems to be doing well. They are making sure he goes down to the dining room for meals. They will clean his apartment for him. They also have done some remodeling in here that is really nice. It has a nice patio with a rose garden. When we ask for little things to happen they don't follow through when we are told they would do something. I would recommend this community.

D.B.

Independent Living

Toured community

July 14, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Best view!

I recently toured the community of Palisades, everyone was friendly. When I was on tour the staff were kind and all said hello to myself and my mom. The view from Palisades is spectacular. Nobody in town has this view. The place is going through remodeling and even though it looks good. The director and receptionist were very friendly and any residents I spoke to like living there. To me, that said a lot. We were invited to have lunch during our tour and enjoyed it very much. We also had a homemade slice of pie, delish! Mom is moving in soon and [Removed] has made everything so easy. Big thank you to her.

Anonymous

Independent Living

Toured community

March 23, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Not what we were looking for...

When we toured the Sunridge, it was nice, but it was nowhere near as welcoming as the Rio Norte which is close by. It felt more at a distance. It was not what we were looking for.

Anonymous

Independent Living

Family/friend

September 7, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Perfect fit for mom!

My mom has done great since the move to Sunridge at Palisades. We are very happy with the staff. They are doing a great job caring for our loved ones needs. Mom is enjoying the variety of choices at meal time. She is having a wonderful time participating in the variety of activities offered. The people are very nice and mom has no complaints!

Maria

Independent Living

Resident/client

March 4, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
2.5
Care Services
0.5
Activities
0.5

Find another place

Poor management. Medication Aides not properly trained. High risk for medication errors. Dirty. Several rooms with bed bugs. Many residents not appropriate for the type of facility. Residential Aides no training.

Anonymous

Independent Living

Family/friend

December 12, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0

friendly

One thing that Sunridge at Palisades could do to improve would be to have a little more communication, especially the medical staff, keeping up with doctors appointments and such. Overall though the people there are great, friendly, nice people, and the food there is very good. They also do have a really good variety of activities.

Anonymous

Independent Living

Family/friend

November 26, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.5
Activities
4.0

Could Be Better

I gave it an overall rating of Fair. It could be a little cleaner everywhere from the dining area to the halls and foyer. I don't know how to rate the value of the place since they don't seem to take personal responsibility for anything that happens there. Everyone seems to blame someone else for deficiencies or lapses in the care of their residents. I have repeatedly asked for a specific list in the different levels of care to no avail. Every time I ask why something wasn't done nor provided, I get the answer that it is not covered under the level of care requested. It's a lot of the little extra things that can make a difference and they just don't take the initiative. Just disappointed so far with the whole place. Maybe I just expected better type of service for an elderly person who needs a little extra help than others.

Anonymous

Independent Living

Resident/client

November 11, 2014

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

I would not recomend this place the service is poor and the meals is the worst part not even the homeless get this kind of food that's why i moved my mom to a foster home better option

Estella Kern

Independent Living

Family/friend

August 6, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

most important, my daddy is so happy with it.

I am so happy with Sunridge at Palisades, but most important, my daddy is so happy with it. They are so sweet to my dad, you couldn't ask for friendlier people. They are right there to help if he needs anything. They have plenty of activities. I haven't heard any complaints about the food, I bet he would like more Mexican food, but he is happy with it. The young gal we spoke with, the one who did the intakes, Nicole, she was very open and receptive to us. Not everyone in the family was on board with this move, and she was a huge help in making them see this was a good thing.

Loved One

Independent Living

Family/friend

June 20, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Independent Living

In some ways they’re great and in some ways they’re not. She moved into an apartment that hadn’t been clean, but they’re slowly getting it cleaned. They do take the trash out on time and the public areas are fine. It’s one of the most inexpensive places in El Paso that I’ve learned about. My loved one uses independent living so she only sees the RAs and the Nurses. They check on her once a night. They don’t provide specialized diets so she has to buy her own food. Once a month they have a bus that takes them on an activity that sounds like it’s very good. They have activities every day in the community area – watching a movie or playing bingo.

Anonymous

Independent Living

Toured community

May 14, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It was a nice facility and ...

It was a nice facility and did enjoy meeting Nicole Castaneda but still would like to see other choices before deciding.

Anonymous

Independent Living

Family/friend

February 20, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Great!

Our experience at Sunridge couldnt be better. Mom seems very happy there and can't wait to join in on all the activities. The staff is very friendly and helpful. A great choice for our family.

Virginia

Independent Living

Toured community

December 13, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.5

the people were very warm and friendl...

the people were very warm and friendly and so was the atomosphere

Sunridge at Palisades

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Sunridge at Palisades

Similar communities nearby

  • Find Assisted Living

  • Photo of Royal Estates of El Paso

    Starting at$X,XXX/mo

    Royal Estates of El Paso is located on El Paso's beautiful west side. All apartments have a kitchen area and private baths, as well as emergency pendant systems. Thermostat is controlled individually. Amenities include three restaurant style meals daily,weekly housekeeping, laundry service,...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top