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Sunrise of Westlake Village

3101 Townsgate Road, Westlake Village, CA 91361

For pricing & availability:
(866) 374-4058
49 reviews
Add review
  • 5 star
    74%
  • 4 star
    16%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
9.1
Review score
12762 reviews
235 facilities
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Sunrise of Westlake Village
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Sunrise of Westlake Village community exterior
9 photos4 floor plans
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street view of Sunrise of Westlake Village

Shelley Curtis

Child of resident/client

5.0 out of 5 stars

Best staff helping available loving ?? we could not ask for more.

Our time with sunrise was wonderful... my father was well cared for and I would do it again ! The staff was kind respectful reliable and loving. I can't say entirely about our experience at sunrise . Clean nice interior and inviting environment . Many events for families to join in and wonderful surroundings. [name removed] was always available by phone email or on person. My father started of in the care then went to memory care and they were extremely equipped to handle his problems . Many care givers we are grateful to at the sunrise !!! Thank the for all of them !! A happy place to be xoxoxox

Read all reviews

Sunrise of Westlake Village

Find an abundance of sunshine, smiles, and a family friendly environment when you choose to make Sunrise of Westlake Village your home. This community offers personalized assisted living, memory care, and short-term stays. With an average tenure of almost seven years, it’s clear that team members love serving the residents. In addition to providing monthly wellness check-ups, experienced nurses are on-site at least eight hours a day and are on call 24/7 to deliver skilled, compassionate care.

You can find this community located off of route 101 and the Ventura Freeway. It’s just thirty minutes from Westlake Promenade, the farmers market, Westlake Golf Course, and The Oaks Mall. It’s also close to Los Robles Medical Center and UCLA Health Offices.

Through the family engagement app, family members can view photos and videos of loved ones, community updates, dining menus, activity calendars, and more. In addition, meetings are scheduled for residents and their family members to help keep everyone informed and connected.

Community details

The team is thrilled to offer residents nutritious meals and vibrant activities. From daily homemade meals to tailored activities that match a variety of likes and interests, this community accommodates each resident. Through the resident-centered Sunrise Live With Purpose™ programming, staff...

Senior living options offered

  • Assisted Living
  • Memory Care

Sunrise of Westlake Village

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sunrise of Westlake Village

49 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.8
Care Services
4.7
Staff
5.0
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Sunrise of Westlake Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Westlake Village has 49 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 10/12/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Shelley Curtis

Memory Care

Family/friend

October 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best staff helping available loving ?? we could not ask for more.

Our time with sunrise was wonderful... my father was well cared for and I would do it again ! The staff was kind respectful reliable and loving. I can't say entirely about our experience at sunrise . Clean nice interior and inviting environment . Many events for families to join in and wonderful surroundings. [name removed] was always available by phone email or on person. My father started of in the care then went to memory care and they were extremely equipped to handle his problems . Many care givers we are grateful to at the sunrise !!! Thank the for all of them !! A happy place to be xoxoxox

Matt L

Assisted Living

Family/friend

September 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Staff & Tenure

Amazing place to call home. They are not the shiny new penny…that doesn’t matter here…the home feeling is what makes this community special. The staff care about the residents and they seem to actually enjoy what they do. The staff tenure is truly remarkable, a lot of other assisted livings in the area seem to have a revolving door of staff. We are incredibly happy with Sunrise!

Sus

Memory Care

Resident/client

September 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thank you!

Thank you Sunrise of Westlake Village for providing the best care for my dad. We couldn't be happier with our experience over the last several years. The team at Sunrise is outstanding, they truly care about my dad and the other residents. When you provide feedback and offer suggestions, they listen and make changes when they can.

Sheila K

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have everything here that I need

I always feel safe and cared for in this community. I have friends and a lovely living space, I have everything I need here. The staff is caring and wonderful. We have a wide variety of activities and dining options available to us.

Charlotte R

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Cared for and about

In this community I truly feel that I am cared for and cared about by the staff that works here. The staff is so friendly and welcoming. I could not ask for more or a better place to live. I truly have nothing but good things to say about living here.

Martha M

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The people is the biggest thing about this community.

The people of this community are extremely friendly and welcoming. The staff on top of everything else are great and wonderful to deal with. I would highly recommend this community to anyone looking for this type of living.

Charoltte R

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I really don't have a negative comment about this community

This community is full of kind, friendly and respectful staff who are compassionate and so helpful. Whenever I have a question for the staff they are sweet and understanding and never make me feel like a bother. Whenever we make suggestions, as residents, they take the suggestions seriously and act upon them if possible. The staff makes us feel comfortable and at home.

Kitt R

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The people who work here are just absolutely wonderful!

I have had previous negative experiences with other assisted living care staff. The staff at this community are wonderful, knowledgeable and so helpful. They know what they are doing in caring for the residents. They answer your calls and questions without hesitation.

Fran O

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is a very friendly community!

The staff and residents of this community are friendly and really nice. I enjoy the care staff and really appreciate all that they do. The food continues to improve with the input of our residents feedback. I appreciate and enjoy that this community is dog friendly as well. We have a wonderful new activities coordinator who is friendly and very accommodating to our requests.

Carol C

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have had nothing but a positive experience & things to say about this community!

The staff is great, always extremely helpful and friendly. The cleanliness of the building is excellent and always well cared after. I have only positive things to say about my living experience since I have been here!

Ben K

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

It is an excellent community to live in.

The staff is excellent in the care they provide, we have enjoyed the friendly staff and residents in this community. The state of the community is always excellent and a five star cleanliness! Not to mention the community dog is a great addition to have around.

Charla G

Assisted Living

Resident/client

August 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My experience here has been wonderful

I have found companionship here in this community, which I really enjoy. The staff has always been friendly and very attentive to me. Overall the community is kept clean and welcoming which I appreciate.

Maria B

Memory Care

Family/friend

August 28, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Memory Care for my Mom

Sunrise is an exceptional residence. My mom has been in assisted living there since 2021. She is very active and the staff are very engaged in keeping residents busy. When she transitioned to Memory care the staff made every effort make her comfortable and that residents are out of their rooms engaging when possible. They manage my mom who can be difficult at times with kindness and love. The care managers really go out of their way to get to know the residents understanding what they enjoy, what they don't and how to keep them happy. She recently suffered a stroke at 4:30am, her care manager [name removed] was getting her dressed for the day - [my mom wakes up very early] - and immediately noticed the signs, called 911 and then called me. I honestly believe [name removed] quick actions saved my moms life. Sunrise is currently helping my mom transition back into memory care from the hospital and are always great about calling me and giving me updates or just calling so my mom can hear my voice.

Michael S

Assisted Living

Family/friend

August 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Care

This community is beautiful and provides the very best of care. They exceeded our expectations and treated my mom with love and respect. I always felt like I was part of the family. If you are in need of an assisted living for yourself or a loved one, Sunrise of Westlake Village is it! The staff are beyond amazing, much love to their caring hearts.

Didi F

Memory Care

August 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Care

All the staff is very professional in reminiscence and they see all the residents are well taken care with all their needs. The staff results all the problems with the residents and they are amazing with all the love and caring care they give

Susan Silo

Memory Care

Family/friend

August 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sunrise is a blessing!!!

Sunrise At Westlake is a treasure! I did research to try and find a place for my husband that he would be comfortable with and very well cared for.... and I found it at Sunrise! The lovely grounds and well kept residence is charming and an ideal place for assisted living... and memory care! Most importantly the staff is SO caring and well trained...they are the best! Under the exceptional guidance of the director [name removed] all your needs and concerns will be met and your loved one safe and well taken care of! I am grateful to have found such a wonderful place and know my husband has a very comfortable new home.

Jo Lassak

Assisted Living

Resident/client

August 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sunrise is a home

The people here are very caring. They always pay attention to me. If I want or need something, they do it. All of the care managers are very attentive. My room is very nice and clean all the time. The office help is very nice. This is a great place to stay. I would suggest if someone is looking for a place to stay, come here and don't go any further! I was a little scared at first but everybody made me feel welcomed.

David M

Assisted Living

Industry reviewer

August 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Partners in care

I’ve been going to Sunrise WLV for almost 20 years. These folks really care about their residents. It’s an awesome ?? building! Love and compassion here!!! Great activities and staff! I look forward to being here in my golden years!

Edlyn Pena

Assisted Living

Family/friend

August 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Safe, caring, clean, and great customer service

Finding Sunrise for my mom was a blessing for our whole family. After touring five assisted living facilities, we decided to commit to Sunrise. The rates are reasonable, the food is delicious, the staff and residents are friendly, and the Executive Director, [name removed], provides superb customer service. My mom has her own suite with a kitchenette and patio. It is clean and safe. She is happy. And we are so pleased to have found Sunrise!

Rona K

Assisted Living

Resident/client

July 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Sunrise of Westlake Village

Neighborhoods

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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