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The Avenues Courtyard

661 E 100 South, Salt Lake City, UT 84102

For more information about senior living options:
(866) 374-4058
11 reviews
Add review
  • 5 star
    46%
  • 4 star
    27%
  • 3 star
    9%
  • 2 star
    9%
  • 1 star
    9%
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The Avenues Courtyard
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The Avenues Courtyard
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Dee F Bush

Family/friend

4.5 out of 5 stars

Conflicted- high score for staff/low for owner

My aunt lives at The Avenues and loves it there. The staff treat her as a friend and seem to really care about her. There is a warm, happy atmosphere throughout the building. Today while I was visiting...a woman (who I learned is the owner, [name removed]) came charging in and began berating the staff and residents. She asked the residents questions and then approached the ladies who were doing art projects in the atrium; I over heard her tell the ladies that they are not allowed to"color" there, that they must do it in the activity room. She left the women in tears. I am very impressed with the staff at the Avenues Courtyard but VERY disgusted in the way the owner treated them and their residents.

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The Avenues Courtyard

The Avenues Courtyard in Salt Lake City, UT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for The Avenues Courtyard

11 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
3.9
Care Services
4.1
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored The Avenues Courtyard with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Avenues Courtyard has 11 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-11 of 11 reviews

Last Updated: 10/30/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Dee F Bush

Assisted Living

Family/friend

October 30, 2018

4.5 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

Conflicted- high score for staff/low for owner

My aunt lives at The Avenues and loves it there. The staff treat her as a friend and seem to really care about her. There is a warm, happy atmosphere throughout the building. Today while I was visiting...a woman (who I learned is the owner, [name removed]) came charging in and began berating the staff and residents. She asked the residents questions and then approached the ladies who were doing art projects in the atrium; I over heard her tell the ladies that they are not allowed to"color" there, that they must do it in the activity room. She left the women in tears. I am very impressed with the staff at the Avenues Courtyard but VERY disgusted in the way the owner treated them and their residents.

Stanley

Assisted Living

Toured community

March 29, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great facility in Salt Lake City

We took a tour of the facility for my mother and the moment we walked in we were warmly created at their front desk. She made us comfortable while we waited for the person to give us a tour. The facility was having a fun activity where everyone was laughing and enjoying themselves. We loved the location in Salt Lake it will make it easy for our family to get there. We look forward to going back.

Disappointed resident

Assisted Living

Resident/client

October 17, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Caveat Emptor, or please be careful...

Have been a resident here for some time and have watched this formerly excellent assisted living facility go from a profoundly hospitable and caring residence to a sloppy, short-staffed, grossly inadequate and now unhealthy place to live. The staff is overworked, miserably paid, unappreciated, receive no benefits whatsoever, and work in a decidedly hostile environment. Rarely do I see so much as a smile. Please, until Avenues Courtyard regains a modicum of their former reputation, I would suggest you find somewhere else. Preferably where you will find staff and residents smiling. Not here. P.S. No, this is not a place for Mom.

Anonymous

Assisted Living

Family/friend

July 10, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Comfortable Care!!

My mother has recently made the move into this community and so far we are pleased with how things are going for her. The staff have been very helpful and I comfortable with the care they have been providing her. She has had no problems with the meals and is starting to get involved in a few of the different activities they have throughout the week. Overall we are happy and would recommend to it anyone.

Anonymous

Assisted Living

Toured community

October 13, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

For our purposes, I'm giving this facility 4 stars rather than 5 stars. This is a very nice facility and it is small which is a plus. The only issue for our purposes is that it does not have the continuous care. My sister's husband often needs to spend some time in a rehabilitation facility--and Courtyard does not offer this option.

Anonymous

Assisted Living

October 10, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

So far seems pretty good

So far, the facility seems pretty good. It took some adjusting, but that is to be expected. The people that work there really seem to care and work hard to make the residents comfortable.

Kathryn Hanna

Assisted Living

Family/friend

October 6, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom is thrilled

I cannot say enough good about the Avenues Courtyard. We literally never meet with our mother without her giving a speech about how happy she is there, how perfect the place is for her, how glad she is she came, how loved she feels. The setting is beautiful, cosy, and charming, and perfectly maintained. Not only is the food delicious and well-balanced, but the kitchen and serving staff are warm and personally know our mom, her needs, and her likes. They don't just serve the food, they socialize with her and love her. The activities are broader, more frequent, and more exciting than all the other homes we looked at. Our mom adores the activity director. We receive more specialized services such as medication management, exercising, dressing, etc., in the basic cost than we ever dreamed of. A few weeks ago, our mom needed to up her care level, due to a broken wrist and some falls, and we asked if we should purchase a higher care level. They added everything we need without raising the cost.

Anonymous

Assisted Living

Family/friend

July 10, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I know that my dad was very happy there. I would recommend them.

Kathi Hanna

Assisted Living

Family/friend

April 22, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great place

The Avenues Courtyard is beautiful and clean. The staff is friendly, energetic, and eager to serve. The activities have more variety and imagination than the other homes we looked into. It is small and cozy, only 46 apartments. The food is excellent.

A Place For Mom Customer

Assisted Living

Toured community

January 6, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
2.0

Beautiful facility, clean. ...

Beautiful facility, clean. Felt quite dark and somber. When we asked about New Choices Medicaid, we were shown the 'Medicaid room'... The young man who gave the tour meant well, but we left with a poor impression.

A Place For Mom Customer

Assisted Living

Toured community

June 27, 2013

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Assisted living Studio apt ...

Assisted living Studio apt ok Didn't really like it.

The Avenues Courtyard

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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