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The Hamptons of Tyler Senior Living

4250 Old Omen Rd, Tyler, TX 75707

For pricing & availability:
(866) 374-4058
7.0
Review score
15 reviews
Add review
7.0
Review score
15 reviews
  • 5 star
    40%
  • 4 star
    27%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    33%
See all reviews
8.2
Review score
1004 reviews
40 facilities
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The Hamptons of Tyler Senior Living
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The Hamptons of Tyler Senior Living community exterior
16 photos9 floor plans
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Beth C

Child of resident/client

4.0 out of 5 stars

Hamptons-2 month residency

I have been extremely disappointed with the medical alert system. The signal does not connect in the bathroom area, and is sporadic in the other areas. The response time is less than ideal. The food is delicious, but the servings are extremely large. I have to imagine there is a lot of wasted food. The staff is friendly, and for the most part things are great. Would recommend, especially when medical alert system is corrected.

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The Hamptons of Tyler Senior Living

Bordered by thickly wooded forest on the peaceful outskirts of town, The Hamptons at Pineforest in Tyler, Texas, is an assisted living and memory care community with thoughtful amenities and a range of care options to help your loved one stay healthy and comfortable. The senior living campus also includes independent living apartments and villas. Take a glance inside to see why so many seniors call this home.

At The Hamptons at Pineforest, residents can gather with their friends in the airy dining hall featuring a stone fireplace or simply grab a coffee in the bistro. An on-site beauty salon and barber shop eliminates unnecessary trips away from home. The library is a perfect spot to choose from a wide selection of books, while beautifully landscaped courtyards invite residents outdoors for a breath of fresh air on sunny days. Meanwhile, the movie theater is a great place to catch a movie.

The assisted living community offers studio, one-bedroom, two-bedroom apartments with pet-friendly options. Apartments feature kitchenettes, private bathrooms, and spacious closets.

The Cottage memory care neighborhood is located in a dedicated wing of the community and offers a higher staff-to-resident ratio, helping to meet the unique needs of every senior. Easily navigable apartments,...

Senior living options offered

  • Assisted Living
  • Memory Care

The Hamptons of Tyler Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Hamptons of Tyler Senior Living

7 out of 10
Review Score15 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.3
Friendliness
3.4
Care Services
3.0
Staff
4.9
Meals & Dining
4.8
Activities
3.4
Value for Cost
3.0

A Place for Mom has scored The Hamptons of Tyler Senior Living with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Hamptons of Tyler Senior Living has 15 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 5/7/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Beth C

Assisted Living

Family/friend

May 7, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Hamptons-2 month residency

I have been extremely disappointed with the medical alert system. The signal does not connect in the bathroom area, and is sporadic in the other areas. The response time is less than ideal. The food is delicious, but the servings are extremely large. I have to imagine there is a lot of wasted food. The staff is friendly, and for the most part things are great. Would recommend, especially when medical alert system is corrected.

Denice D

Memory Care

Family/friend

August 20, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Happy Place For Mom!

My Mom has been memory care for a short time. So I would say that she seems happy and content. The staff is very helpful. She had a bad day and the head Aide came over and talked so sweetly to her! I was amazed how my mom's anxiety just left so quickly! They are a trained staff here. Also, the food is very good and good for her, as she is a diabetic. When my mom first arrived at the Hamptons, her sugar was n the 500's. Since she has been here her sugar is fair to normal. Other drs could not help her with her sugar. She has a nurse 3 times a day and she sees a Dr once a week here. I am very thankful for this place and all those who are helping my mom have a happy and good life.. God bless them!

Diane

Memory Care

Family/friend

April 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0

Highly recommend

What initially drew us to The Hamptons at Pineforest was the location, it is close to my mom and that was important to keep them close by so they could visit often. We have really liked the staff so far, they have been friendly and helpful in every way imaginable and we would definitely recommend the facility to others.

Cristie

Memory Care

Family/friend

March 15, 2022

0.5 out of 5 stars
Verified Review

Not a safe place

We had a very bad experience with The Hamptons at Pineforest. My loved one was given a bath twice in 3 weeks. They lied and falsely wrote down that they had bathed her more often, but we knew because we had a camera in the room. She was a fall risk and was left unattended and had to go to the hospital twice in 3 weeks to get stitches. I would never recommend the facility to others.

Thomas M

Assisted Living

Toured community

January 19, 2022

4.0 out of 5 stars
Verified Review

There was another community that stood out more to me and I felt that it met my loved ones needs.

Kathryn M

Memory Care

Toured community

November 22, 2021

4.0 out of 5 stars
Verified Review

My tour review

This community was fine and would have worked out for my loved one. I did not have any complaints at all but there was just a different community that gave me that right vibe that I was looking for.

Melissa W

Memory Care

Family/friend

June 30, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0
Staff
5.0
Meals & Dining
5.0

my experience

The community is neat and clean and the staff is very friendly. The food is really good and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience

Melba

Memory Care

Family/friend

June 7, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

One of the nicest places in Tyler

I think it's one of the better places in Tyler. They have a friendly and caring staff. The food is good. It seems fairly nutritional, and they give you plenty. Cleanliness is good but could be a little better. It seems like the floors don't always look clean, but I know that's difficult. What activities they do have are good, bingo and other games. I think it would be good if they had a little more of that. If a resident is struggling, the workers will sit with them and help them participate, which is good. One other thing I would like to see more of is exercise. I know there's a woman who comes in the mornings and leads some easy exercises, but I would like to see more of that, maybe another session in the afternoon, especially since they don't have regular rehab and machines and that sort of thing.

Cheryl

Assisted Living

Family/friend

February 23, 2021

5.0 out of 5 stars
Verified Review

My Review of The Hamptons at Pineforest

All the people that work here are incredibly caring, compassionate, and kind. They go above and beyond for the residents and families. They work individually with the residents.

Austin T Gaitan

Assisted Living

Industry reviewer

February 4, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful

I work for a third party. Residents are always happy and say wonderful things about the Hamptons. They are always out doing activities or visiting with one another in each other's apartments.

Stefanie R Gaitan

Assisted Living

Industry reviewer

February 4, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent

Beautiful community!! Great caring staff. Food is delicious. Residents always having great fun and happy!!

Anonymous

Memory Care

Family/friend

June 5, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Would not recommend

The cleanliness and care in assisted living has drastically declined since Civitas took over. Executive Director is not qualified to oversee this type of facility. Very high turn over in staff and medications not administered properly. Complaints and concerns ignored. I moved my mother to another facility.

Concerned about the elderly

Memory Care

Family/friend

April 13, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Could no longer hold my peace

After reading the previous reviews I can no longer hold my opinion. The Hamptons has went downhill since it changed ownership in March of 2017. They also hired a new executive director around June or July of 2018 and that was the biggest mistake they could have made. The previous director was a charm. He cared about the residents, family members and staff. He worked on the floor, took call, came in on his off days and was always willing to go the extra mile in any situation. But the new director is awful. She has no concern or compassion for residents, staff or family members. She lets the staff work short instead of jumping in and helping out. They have had so much turnover in staff since she and civitas have came on board. They had people that had been there since 2008 before the building opened and they have all left since civitas and new executive director came aboard. They made no effort to keep these jewels on board. My family member was in memory care for a long period of time and we moved her out to another facility because of this. The only employee that knew anything about memory care and that showed love and compassion to residents, staff and family members is no longer there. She went above and beyond in her job and I can truly say she could have ran the building. She was a great leader. To my knowledge she put in a notice and they did not even try and keep her. Civitas until your company realizes who and what is the real problem in your facility you will continue to have turnover and residents moving out. Go back and take a look at some of your previous employees and see what an asset they were. It is so sad that what was once a great company is not crumbled down to the dirt.

Concerned Consumer

Memory Care

Family/friend

April 10, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

I would not recommend the Hamptons.

I can honestly say the Hamptons used to be a great place. That is until Civitas Senior Living took over and hired the executive director [name removed] . She does not care about the residents or the employees. I have never seen such leadership in which the boss sits in the office and has no desire to interact with her staff, residents or family members. They are short staffed not just in memory care but assisted also. For example there was no med aide in memory care this past Saturday for at least 5 hours. So my question is did the residents receive their meds? When I have a concern I am always thrown off to the nurse.

Anonymous

Memory Care

Family/friend

April 6, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
4.0

Can not recommend

My mother was in memory care about six weeks moving from the assisted living. She was moved to get more supervision as she was falling regularly. She fell more in memory care than in assisted living. Memory care is seriously short staffed. There is no one in charge of it except the executive director. When I moved my mother the medication list did not match the medications I was given. My mother had a reaction to medication and either I had to stay and calm her down until after midnight or she would have been taken to a behavioral health hospital. She has dementia and not mental health issues. I cannot recommend this facility.

The Hamptons of Tyler Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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