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The Harmony Collection at Hanover Assisted Living and Memory Care

8227 Meadowbridge Rd, Mechanicsville, VA 23116

For pricing & availability:
(866) 374-4058
7.0
Review score
68 reviews
Add review
7.0
Review score
68 reviews
  • 5 star
    32%
  • 4 star
    24%
  • 3 star
    15%
  • 2 star
    13%
  • 1 star
    16%
See all reviews
8.5
Review score
1818 reviews
46 facilities
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The Harmony Collection at Hanover Assisted Living and Memory Care
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The Harmony Collection at Hanover Assisted Living and Memory Care community exterior
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Karin

Child of resident/client

5.0 out of 5 stars

Very satisfied with facility.

Harmony Collection facility was clean and cheerful. Staff attentive and caring. Fortunately my mom is back home and living independently for the time being but would consider Harmony Collection again if she needs it.

Read all reviews

The Harmony Collection at Hanover Assisted Living and Memory Care

Life is sweet at The Harmony Collection at Hanover Assisted Living and Memory Care. Neatly situated on a beautifully landscaped property in Mechanicsville, Virginia, this community offers assisted living and memory care services with the help of a team who’s committed wholeheartedly to developing and fostering connections with each resident and their families. Implementing an extensive calendar that incorporates engaging opportunities for residents to exercise, explore, grow, and socialize, The Harmony Collection at Hanover certainly lives up to their commitment of making you feel right at home.

Community Amenities and Services

To help foster an environment where residents are encouraged to pursue their passions, friendly staff take care of chores like housekeeping, laundry, and dry cleaning. For optimal care and comfort, they also provide on-site medical service in diabetic, ambulatory, incontinence, and specialized memory care, and help manage residents’ medications as necessary.

Through the community’s distinguished dining program, residents enjoy remarkable restaurant-style service in a comfortable yet elegant dining area where internationally inspired, chef-prepared meals are served daily. During down time, residents can relax and visit with each other in well-designed common areas, including a cozy fireside living room, well-stocked community library, spacious outdoor patio, and a gorgeous courtyard enclosed for residents’ safety.

No...

Senior living options offered

  • Assisted Living
  • Memory Care

The Harmony Collection at Hanover Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Harmony Collection at Hanover Assisted Living and Memory Care

7 out of 10
Review Score68 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.9
Friendliness
3.8
Care Services
3.0
Staff
3.6
Meals & Dining
3.5
Activities
3.4
Value for Cost
3.1

A Place for Mom has scored The Harmony Collection at Hanover Assisted Living and Memory Care with 7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Harmony Collection at Hanover Assisted Living and Memory Care has 68 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-20 of 68 reviews

Last Updated: 5/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karin

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Very satisfied with facility.

Harmony Collection facility was clean and cheerful. Staff attentive and caring. Fortunately my mom is back home and living independently for the time being but would consider Harmony Collection again if she needs it.

PL

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Review for The Harmony Collection at Hanover Assisted Living and Memory Care

I don't know what happens at other facilities but Harmony has a huge turnover. On the third floor there are issues with whoever is suppose to give medicine to the residents. The residents are told to meet the medic at the desk at a certain time. Rarely are they there at the time. Recently the medic didn't show up and the residents was unaware. We are still having an issue with the first payment that hasn't gotten resolved as staff leaves

Laura

Assisted Living

Family/friend

April 2, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
5.0

Our family's experience

The meals and dining would get a -5. Before referring any other families please personally validate the community. Appearances can be deceiving. Administrator and other administrative positions turnover is extremely high for this community which speaks volumes about the working conditions/ atmosphere.

Anonymous

Assisted Living

Family/friend

February 18, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
5.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

Hoping to see improvements implemented in a timely manner.

They are trying to get the standards up to par. This may not happen unless the leader is strong. The leader talks a good game but we'll see if he is effective. How they could improve: Better adhering to rules-not giving out door code, not using side doors to come in and out. Better security cameras. Better sounds /light to make staff aware if someone leaves incorrect door. Know that staff doesn't stay ion top of care such as changing depends in a timely manner. Taking patients to bathroom after meals. Keeping hallways/rooms clean from smells. Keeping rooms straight. Not waiting till patients are out of supplies before asking us to bring more. Just a few.

Anonymous

Assisted Living

Family/friend

January 17, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Staff
2.0
Meals & Dining
4.0

Lack of Communication has Consequences

There is a complete disconnect of information sharing from executives to staffers. Nursing staff seems to come and go (hired and fired) frequently with no updates to patient info with new staff...My mother was always given wrong meds at the wrong time despite days and weeks of us trying to set schedule. After 8pm and before 8am nearly IMPOSSIBLE to get anyone to answer the facility's phone.

Anonymous

Assisted Living

Family/friend

December 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0

Staff tries hard, better value than other places, pleasant enough

Cleanliness - Fair in common areas but poor in my loved one's apartment. Quality of care is just fair. Couldn't get my dad to do ANYTHING for activities. Cost for value - Fair... for what we paid, the apartment could have at least been cleaned and trash taken out. I did these things myself most of the time

Anonymous

Assisted Living

Family/friend

October 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Staff
4.0
Meals & Dining
3.0

The Harmony Collentiom

The general staff is friendly, but the management staff not so much. They are friendly when you can get in touch with someone, but when you have to leave messages no one returns calls. general staff. The food can be too "salty" too "fancy"

Anonymous

Assisted Living

Family/friend

September 9, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Great nursing staff

The nurses at the facility are great! The meal prep and activities are nice as well. The Business Office is slow to respond and unprofessional. The Harmony Collection at Hanover is not a bad place overall. It is a little pricey though.

Anonymous

Assisted Living

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0

Harmony Collection Review

They are overall good to my mother at The Harmony Collection.

Anonymous

Memory Care

Family/friend

May 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

The staff at The Harmony Collection at Hanover are friendly and willing to work with families. The facility is bright and cheerful and the rooms are spacious. The housekeeping is okay. The rooms seem to be keep tidy most days. Since my brother is unable to remember to clean on his own, I depend on the facility to perform regular cleaning. I would say that it is average. The facility assisted with move in and lent furniture to ensure that he was comfortable. The meals are above average. Each resident receives a plated meal in the dining room and there is a menu for each day. I would recommend the facility.

ER M

Memory Care

Family/friend

May 8, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Sad and depressing with only basic care provided

Loved one lived in Memory Care which appears to be the neglected section of Harmony compared to rest of facility. Depressing decor that is brown, tan and sparse, nothing to cheer up or stimulate minds of residents. Observed most residents parked in front of a community tv all day with staff frequently on their phones not interacting with residents. No therapy to slow cognitive decline, activity was coloring, game shows and occasionally singing/music. Frequently encountered the smell of urine when entering wing. Loved one paid for incontinence care which was inconsistently provided, so it is not surprising that the smell was prominent. Unappetizing and low cost food served, my loved one was often not retrieved for meals, there seemed to be no routine practices to do so and those with memory issues seemed to be expected to know when to go to dining room for meals. Lots of temps, few permanent employees. A very basic level of care that felt more like a kennel than compassionate care.

Anonymous

Assisted Living

Family/friend

April 26, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Incompetent Leadership

The Business Office practices and record keeping are less than par. The communication has been insufficient in attempting to resolve and accounting matter, and rather that work on the issue, the staff have been finger pointing at each other for accountability. Needless to say, due to turnover, some of those involved are no longer employed, so those remaining have used them as a scapegoat. Hence, I am in the process of filing a formal complaint.

Jason

Memory Care

Resident/client

April 26, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Unprofessional Staff

Recently moved my Mother out of here . They are short staffed in all departments. I used to chat with the staff often and it wasn’t nothing but complaining and Overwhelming for most of them. Not enough Aides or Med techs my mother was given her medicine 4 hrs after the set time and this wasn’t a 1 time incident it was Multiple times my sister and her husband had called . The Food is Bad the Cook who runs the kitchen is her unprofessional uniforms are nasty and some of the staff wear regular clothes .. just because something seems like something doesn’t mean that’s the truth and I’m very dissatisfied

Anonymous

Assisted Living

Family/friend

February 19, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

lack of attention, short staffed, do nto recommend

No one is ever at the front desk to answer the phone and they are short staff of nurses. One nurse has 2 floors give out meds and its doesn't make no sense that a patient has to get their meds at 11:10am I do not recommend this facility.

Anonymous

Assisted Living

Family/friend

February 2, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

Advocate

Staff is friendly and cares, but not always fully staffed. Ironing out billing-keep an eye on it. Be there as much as possible to advocate and do for your loved one. Picked because of price & location.

Anonymous

Memory Care

Family/friend

January 24, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

Harmony Collection Review

This facility will sell you a beautiful package but the overall quality of care doesn't match the price tag. They also increase the rate once you get in and don't value your concerns or comments.

Janice

Memory Care

Family/friend

December 28, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Don't bring people you care about,80% of the staff does not care about these precious helpless souls. I was there 12 hours a day seeing what went on behind those doors, I was terrified and helpless leaving my brother there when I when home to sleep. ultimately he died there, and they did not refund me the amount of money I overpaid them for that month. I certainly hope someone with authority catches this business for what they are, I spoke to many for help. they never responded.

Anonymous

Memory Care

Family/friend

November 30, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one is in the Memory Care unit with Hospice care at The Harmony at Hanover Assisted Living and Memory Care. I feel that she is well cared for. The dayshift CNA's are really good, patient and friendly. The cleanliness is okay. The food is average. I do not regret putting my loved one here.

Tamara H

Assisted Living

Family/friend

November 20, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Very disappointed

Too much to say, other than my grandmother moved in Aug 2023 and will be moving out [date removed]. I should have listened to her! I was so impressed on our tour. But trust me, sadly what you see is not what you get! I will be contacting corporate.

Anonymous

Assisted Living

Family/friend

July 19, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

Review for The Harmony Collection at Hanover Assisted Living and Memory Care

Most of the nurses were very nice. The activities director left so they had no activities on the memory care side. We liked the facility and ppl during the tour. All the other things happened after my loved one was admitted. But we only had her there for a respite stay.

The Harmony Collection at Hanover Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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