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The Phoenix at Braselton

1929 Friendship Road, Hoschton, GA 30548

For pricing & availability:
(866) 374-4058
9.2
Review score
20 reviews
Add review
9.2
Review score
20 reviews
  • 5 star
    65%
  • 4 star
    30%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
8.3
Review score
1303 reviews
50 facilities
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The Phoenix at Braselton
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Anonymous

Child of resident/client

4.0 out of 5 stars

The Phoenix at Braselton

It's expensive, but it's worth it to know she is in a place. She's being well taken care of. Our loved one loves the meals and dining. My mom is on memory care and I would recommend it up other families.

Read all reviews

The Phoenix at Braselton

Ideally situated in Hoschton, Georgia, The Phoenix at Braselton is a welcoming senior living community providing services in independent living, attentive assisted living, and enhanced memory care. Most loved by residents are the community’s homelike atmosphere and thoughtful signature programs, like their welcoming programs, offering you a grand entrance into the community with a community specialist, in-depth campus tour, and a number of perks and surprises. When you walk through their doors, you’re not just a resident — you’re family!

The Phoenix at Braselton Amenities and Services

Warm and friendly caregivers work day in and day out to foster a safe, familiar environment where residents can spend their time. The depth of care and attention a resident receives will depend on the level of assistance needed, ranging from minimal-to-infrequent care in their independent living unit to enhanced daily care in their memory care unit. Through their state-of-the-art care program, community staff offer assistance with everything from appointment scheduling and transportation to personalized healthcare monitoring and medication management.

Through the community’s elevated dining program, residents are served chef-inspired meals crafted seasonally by the community’s own professional chef. Each nutritious dish is customizable to suit certain dietary preferences and is served fresh in their distinguished...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Phoenix at Braselton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Phoenix at Braselton

9.2 out of 10
Review Score20 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.5
Staff
4.6
Meals & Dining
4.0
Activities
4.8
Value for Cost
4.4

A Place for Mom has scored The Phoenix at Braselton with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Phoenix at Braselton has 20 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 8/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

The Phoenix at Braselton

It's expensive, but it's worth it to know she is in a place. She's being well taken care of. Our loved one loves the meals and dining. My mom is on memory care and I would recommend it up other families.

Anonymous

Independent Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect place for mom

The place was perfect for her. My family signed real quick She has a wonderful room Or but she's just not the type, but there's so many things to do. She just does not participate. It is such a wonderful resource. There are drivers to take her to the salon, it's so nice.

Anonymous

Independent Living

Family/friend

August 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Would Recommend

Some building maintenance issues need addressing. Our loved one mostly cooks their own meals. What we like the most about The Phoenix, is just having eyes on my father and the ability to call and see if they've seen him if he's not answering or returning calls.

KR

Assisted Living

Family/friend

August 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Phoenix at Braselton

We are happy there. Staff treats her well, clean, friendly residents, plenty to do.

Anonymous

Independent Living

Resident/client

March 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I am a resident at The Phoenix at Braselton and overall, everything has been great for me here.

Anonymous

Independent Living

Family/friend

December 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

The Phoenix at Braselton community has been great so far. Our loved one is very happy there and is making new friends. The move worked out better than I had hoped and we would recommend this community to other families.

JLC

Assisted Living

Family/friend

October 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for The Phoenix at Braselton

My mom chose it because the residents were very friendly and because of the many doctors close by. I would absolutely recommend to others.

Anonymous

Assisted Living

Family/friend

September 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Phoenix at Braselton

We picked this community because of the location and amenities. My loved one doesn't like it, but she also thinks that she is fine. She has Alzheimer's. She has made friends and is typically doing something. I would recommend to others.

Pam

Independent Living

Family/friend

August 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Outstanding Community

We are very happy that our parents are in this beautiful facility. They are well cared for and the staff are all very kind. The property looks like a resort with the pool and outdoor spaces. The activity schedule is amazing. They have something on the calendar for everyone. The bus service they offer for church, grocery store, Walmart, etc. is an added bonus. We could not be more pleased!

JR

Independent Living

Resident/client

June 14, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

More affordable than we thought.

We made a great decision moving to The Phoenix at Braselton. We don't miss the responsibility of managing a home and all the costs that go with it. We sold our home, put the money in a CD at 5 percent interest. That plus the cost of maintaining a house just about makes up the cost of living here - much less than we thought.

Marilyn S

Independent Living

Family/friend

June 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Absolutely pleased with our choice of Phoenix

When we were looking, the director was ( and still is) extremely prompt in his replies to questions. I really appreciate that. We are VERY grateful for the Phoenix at Braselton. It's been great for my sister, and the location is wonderful- the facility is near medical care, pharmacies, grocery stores, vet, dentist. Most everything she needs is within a short distance. It's so much better having a community of friends rather than being lonely living alone.

Robert J

Assisted Living

Family/friend

September 27, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Terrible food service

My mom has to have meals delivered due to health issues breakfast comes at 10::00-10:30 lunch maybe by 2:00 recently they served her a piece of pie no bigger than my thumb shameful

anonymous

Assisted Living

Family/friend

September 13, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

We Like It

We like The Phoenix a lot. We like the property. It's clean and a very nice place to live, with good neighbors. The staff seems a little disorganized. It's a little pricey but has been a good experience overall.

Kenneth

Independent Living

Toured community

September 6, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and this was actually our top choice - it was closer in location for our family, everything was very nice and the value was right on par with another community.

Anonymous

Assisted Living

Family/friend

April 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
1.0

It Suites Our Needs

I would recommend the community to others for their loved ones. This is a clean, safe community for my loved one. The one complaint my loved one has in the food. It takes too long to get served and the food isn't tasty to them. The staff have been good to work with if we have questions or concerns. [Name removed] has been A+ and has been able to assist the residents with their technology concerns.

anonymous

Assisted Living

Family/friend

March 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

One of the things I really liked about The Phoenix at Braselton was the fact that assisted living and independent living residents were together so it kind of brought life to the facility. The apartments are separate, but they still congregate in the same areas. The room sizes are excellent compared to other places that we were looking into. I would highly recommend the facility to others.

Eileen B

Independent Living

Resident/client

March 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Activities
5.0
Meals & Dining
3.5

A good place for the value

I chose The Phoenix because it just looked like the best place for the value and it is close to my son. Up until this week there were no activities, but it looks like we are back in full swing and there are more things than I could ever attend. The apartment I have is 810 square feet, it is spacious for one person. My apartment gets sun all day long and I loved that aspect because the sun makes me feel happier. I would recommend them to other looking.

Anonymous

Independent Living

Resident/client

February 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

A Very Good Place to Come and Retire

Coming from Pennsylvania and compared to other retirement communities, the value for the cost is good here. There are no activities at the moment due to Covid and the kitchen is understaffed. I don't blame the community for those things as they have been directly effected by the politicians in D.C. Despite those things, this place feels like home and a few people I know have moved in from my recommendation.

anonymous

Independent Living

Family/friend

January 31, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

a nice community - would recommend them

The experience so far has been very good, the community is very clean and the staff members are friendly. From what we can see they offer a big variety of activities for the residents who are interested. It is expensive but compared to the other places in the area we looked it, the value is pretty good. Our loved one has a good size apartment with a separate living space. Our only complaint right now is with the quality of the meals. We are not sure if it is a supply shortage or they are having trouble finding good kitchen staff but the meals right now are below par.

anonymous

Independent Living

Resident/client

February 19, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We would recommend this community to others

There are a lot of activities to participate in at this community, they have a ton of board games, as well arts and crafts. We also celebrate the holidays and it is really just a friendly place.

The Phoenix at Braselton

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Phoenix at Braselton

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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