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The Phoenix at Hammond

15835 DeMarco Lane, Hammond, LA 70403

For pricing & availability:
(866) 374-4058
9.3
Review score
17 reviews
Add review
9.3
Review score
17 reviews
  • 5 star
    76%
  • 4 star
    12%
  • 3 star
    6%
  • 2 star
    6%
  • 1 star
    0%
See all reviews
8.3
Review score
1303 reviews
50 facilities
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The Phoenix at Hammond
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The Phoenix at Hammond patio
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Karen G

Child of resident/client

5.0 out of 5 stars

BEAUTIFUL FACILITY

The facility is brand new and beautiful. The activities are fun and wonderful. Art classes weekly. Guess musicians, church is offered on site. There is a beauty salon (hair and nails) on property. Every holiday and Birthday is celebrated ??. The food is good with a salad bar offered for lunch and dinner.

Read all reviews

The Phoenix at Hammond

At The Phoenix at Hammond, the trusty team of caregivers make the transition into senior care as smooth as possible. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. Designed to provide comfortable living and enjoyment day in and day out, the campus features luxe design details, sunny courtyards, and bright and spacious living and entertainment areas.

Amenities and Services

With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities such as transportation and routine housekeeping and laundry. They also offer in-house therapy and health care right on site for residents’ convenience.

Anytime you’re hungry, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chef. Moving from the dining area to the spacious lounge areas, residents are welcome to visit and relax during their free time. For a breath of fresh air, residents can unwind in pristine courtyards, vibrant putting green, and secured indoor/outdoor walking paths.

Residents are offered a wide variety of daily and weekly activities that enhance seniors’ mental and physical abilities and encourage lasting companionship. Cultural...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Phoenix at Hammond

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Phoenix at Hammond

9.3 out of 10
Review Score17 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.9
Friendliness
4.9
Care Services
4.7
Staff
4.7
Meals & Dining
4.6
Activities
4.8
Value for Cost
4.7

A Place for Mom has scored The Phoenix at Hammond with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Phoenix at Hammond has 17 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 8/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 22, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Room for improvements

That communication is not very good. My mom's care plan is pretty simple and they still can't follow it. Supervisors need to be present, especially on the weekends. The director is not visible, hardly at all around the property.

Karen G

Memory Care

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

BEAUTIFUL FACILITY

The facility is brand new and beautiful. The activities are fun and wonderful. Art classes weekly. Guess musicians, church is offered on site. There is a beauty salon (hair and nails) on property. Every holiday and Birthday is celebrated ??. The food is good with a salad bar offered for lunch and dinner.

Lori

Assisted Living

Family/friend

June 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0

warm and accommodating facility

Activities calendar looked great- my mother is a recluse, however, and does not engage. I have dealt minimally with staff- I visited only one time, and most seemed very friendly and helpful. My scores, unfortunately, are based on very limited information due to me being out of state and only the one visit.

Anonymous

Assisted Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Great Communications

I am able to text the Director about any potential issues and she takes care of them right away. The new activities director makes it a point to go and get mom out of her room for all activities. It took a while to get the aids to understand that, even though mom seemed like a normal functioning person, she still needed reminders and supervision while doing things like showering. But that seems to be taken care of now.

Amanda G

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great care at The Phoenix

All of them are 5's. My dad was so well taken care of there. He ate for them and they kept him active better than I could at home. I never worried about him being unwell. My husband and I even did surprise visits at different times and never saw anything untoward. The Phoenix is a wonderful place for anyone needing help with a family member. My dad had dementia and they were a blessing. I found them all to be very attentive to everyone. We never had an issue with anyone being rude or mean. They were always working when we visited and would take the time to answer any questions we had about my dad's care.

Karen Mason-gammon

Assisted Living

Family/friend

September 19, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Facility

My Mother is doing well at the Phoenix of Hammond. She likes the food. Her apartment is nice in good working order with big beautiful windows. She is even able to have her cat with her. The CNA's are very kind and caring.

Rosa

Assisted Living

Family/friend

August 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Phoenix at Hammond

Great place for a family member to live while getting better. I highly recommend this place.

L

Assisted Living

Family/friend

July 11, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A good fit

My mother has been at the Phoenix for almost 3 months, and we are happy with the experience. Generally good communication, though after typical work hours, getting someone on the phone can be challenging. Overall, we are very pleased with this choice of facilities. Nice amenities and programming for residents.

Amanda G

Memory Care

Family/friend

June 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Such a Blessing

I researched several places to move my father who has dementia. The Phoenix at Hammond has been a blessing. He has thrived there. No matter what time or day I visit, he is clean, looks well, and is taken care of. Every staff member I have had contact with has been super nice and professional. The grounds and inside are always clean and well maintained. The staff are always working and helpful. I do not worry about my dad being here. If I want to check on him, I can call at any time and they let me know how he is. A Place for Mom was a super big help with finding The Phoenix and coordinating tours and answering all my questions.

Arlene K

Memory Care

Family/friend

May 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Place

Clean, pretty, well-staffed facility. Delicious food.

Anonymous

Memory Care

Family/friend

November 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive Experience

Our family had a very great experience with The Phoenix at Hammond. We would definitely recommend to other families who are looking for a community for their loved ones based on thee experience we have had.

Reuben

Assisted Living

Family/friend

January 19, 2023

5.0 out of 5 stars
Verified Review

The Phoenix at Hammond has been a great community so far and we are very happy with our choice. The staff members are very good, the community is always very very clean we have never seen a mess anywhere. The rooms are very nice and our loved one is very happy there. The staff have been very supportive and understanding of our families situation and have been helpful everyday since the move in day.

Anonymous

Assisted Living

Resident/client

September 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

All I can certainly say it that is has been a great place for my loved one. Nothing bad at all to say, would certainly recommend to anyone whom asks.

Heather A

Independent Living

Industry reviewer

August 12, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Team

I work with The Phoenix at Hammond and in the 10 years I have been in senior living I have never seen such a great team. The residents are so full of life and happy. I love the beautiful community and the people affiliated with it.

Anonymous V

Assisted Living

Toured community

August 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I was wrong

I did not expect this type of building to be so beautiful and not see people who lived there to be so active and smiling. I think the people who lived there welcomed us like we been friends years before. [name removed] and [name removed] were so great. I like the options they have. We are back a second time to tour because their pricing changed. This is where my mom wants to be.

Marie S

Assisted Living

Toured community

August 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Welcoming and beautiful

The facility was so welcoming. [name removed] helped us go through the facility and really helped us understand what to expect. I really enjoyed myself and now know what to bring back to my parents.

anonymous

Assisted Living

Toured community

May 20, 2022

3.0 out of 5 stars
Verified Review

My tour review

This community was assisted living and me and my loved one were not at this stage just yet. We just knew that this was not the right place for us.

The Phoenix at Hammond

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Phoenix at Hammond

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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