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The Polaris Community

9180 Antares Ave, Columbus, OH 43240

For pricing & availability:
(866) 374-4058
9.2
Review score
33 reviews
Add review
9.2
Review score
33 reviews
  • 5 star
    61%
  • 4 star
    33%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    3%
See all reviews
8.2
Review score
125 reviews
12 facilities
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The Polaris Community
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Anonymous

Child of resident/client

4.0 out of 5 stars

Overall a good place for mom

I like the community it provides for mom. She has made some real friends. The food seems to have taken a downhill turn of late. They could really do better in that regard

Read all reviews

The Polaris Community

At The Polaris Community, independent living seniors enjoy a campus that caters to their lifestyles and needs. The senior living community features on-site amenities, convenient services, and opportunities for residents to be active. With housekeeping services, restaurant-style dining, and community management services, residents live maintenance-free lives. Apartments are modern, spacious, and customizable to seniors' decor preferences. The community is pet-friendly with some exclusions and provides residents with a place to bring their furry friends along.

Residents at The Polaris Community enjoy on-site amenities and group activities and events. With a full calendar of events, residents can spend time engaging with neighbors and having fun. Activities include fitness classes, arts and crafts, and other events. The community also has a service coordinator who assists residents with transportation as well as arranges community programs and other services. At The Polaris Community, seniors enjoy on-site amenities, including a business center, movie theater, fitness center, and other convenient and recreational spaces.

The Polaris Community is in Columbus, Ohio, close to all the neighborhood amenities, businesses, and attractions. Nearby, there are business districts, shopping centers, local parks, and restaurants for fun days out and about. There are also grocery stores, pharmacies, and medical facilities a short distance...

Senior living options offered

  • Independent Living

The Polaris Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Polaris Community

9.2 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.8
Care Services
4.5
Staff
4.7
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.6

A Place for Mom has scored The Polaris Community with 9.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Polaris Community has 33 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 9/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Overall a good place for mom

I like the community it provides for mom. She has made some real friends. The food seems to have taken a downhill turn of late. They could really do better in that regard

GH

Independent Living

Family/friend

August 1, 2025

4.0 out of 5 stars
Verified Review

Finding home.

She really likes where she ended up at. We just felt hounded with the calls before we could even get home from the tours. My mother really likes it there.

Anonymous

Independent Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is THE place

From administration to maintenance, they behave like friends and family (the good kind of family)

Anonymous

Independent Living

Family/friend

July 24, 2025

3.0 out of 5 stars
Verified Review

It looks good on the surface. Appliances are cheap. Carpet is very thin. If you are use to better quality you may not like it here. No staff on weekends or holidays. This is despite people here with Alzheimer's and dementia. I was told there are people here in hospice. That is not independent living. My washer on a late Sunday evening did not shut off the water. My apartment the hall was flooded as well as well as the apartment's ceiling. It had happened bey at least eight times. They don't change the valves until it happens. I needed help. I called the fire department.

Anonymous

Independent Living

Family/friend

April 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Polaris Community

The residents are vibrant and friendly, and my mom has made many friends already. And the monthly cost is $[removed] less than [community removed] for a nicer one bedroom apt with a full kitchen and washer/dryer. The staff needs to be more consistent with their follow-up, sometimes it's speedy and sometimes not so much. They are no doubt understaffed just like most places. But overall, the place has been great so far.

Anonymous

Independent Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

The Polaris Community review

They do offer nursing aid services if needed. For example my mom just had surgery and I have someone come in twice a day to check in and help. Rooms come in studio, 1 bedroom, 2 bedroom. We have a 1bedroom with a bath and a half and balcony. Some rooms come with a balcony but not all. You get an all in one washer dryer in your apartment and there are washer dryers available down the hall. The apartment sizes vary by what you select but they are very manageable and roomy. I think they offer a nice selection. From activities in the building, to going out as a group. They have a bus that will take residents to the grocery store. Movies, bar sports room. Large court yard. They need a dog park. Sidewalks for outside strolls. Shops and restaurants less than a mile away. They will set up Uber rides if needed. Residents get 2 free rides a month.

Anonymous

Independent Living

Family/friend

January 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Great activities!

[name removed] has been so helpful with getting us familiar with the building and residents. Consistent activities have been really great and my grandmother looks forward to dominos with her new friends every night!

BG

Independent Living

Family/friend

September 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for The Polaris Community

Staff is extremely friendly. They truly care about the residents. They have various activities, like cards, dominoes, movies, etc and you can sign up for outside group lunches. There are extremely friendly people that live there & look out for each other. Food is good, but they don't have specific food for specific needs i.e. diabetic diet but I heard they have hired a dietitian.

Marsi

Independent Living

Family/friend

June 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Our family experience has been enjoyable and we would highly recommend the community for residents that want.....

My father is living at the community and I am very happy. It makes me feel relaxed to know where he is and that he's being taken care of! I did not do all 5s because my father feels lonely. Which I think is an issue he has not that the staff can help. I wish their were more activities he was interested in but I'm not sure if he voiced what he enjoys. But they definitely have a variety! The meals are decent it's helped him get in better shape! I know they need to please the masses so having common foods is most likely best but maybe more options would be good but I think they do a great job preparing what they provide. The price is okay. He is definitely getting a good deal based off living alone and it takes care of the stress of him being independent but helping him achieve his needs. The year price change was bumped up by [fee removed] a month as well as going to yearly leases instead of month to month. I am still very happy with our choice and wouldn't change it. I appreciate a place for mom finding it for us. Thank you! Our family experience has been enjoyable and we would highly recommend the community for residents that want independent living but also need basic assistance!

Anonymous

Independent Living

Family/friend

May 21, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Staff
3.0
Meals & Dining
1.0

Our Experience

They have had about 5 rounds of senior staff turnover. They have yet to remedy the hot water issue, which requires residents to run the water for about 40 minutes before showering just to get warm water. We often have to boil water to wash dishes. This has been a problem since I moved in. The food used to be good, but under the new cook the meals consistently don't taste good. They used to provide transport to Doctor office visits within 24 hrs. Now, you have to reserve it a week in advance. This is a problem for elderly people without a car who need to make late minute Doctor appointments when issues arise.

Carolyn

Independent Living

Family/friend

April 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

I would recommend The Polaris Community due to the friendliness and helpfulness of the staff. As an independent living facility, the apartments are very nice and quite large. There are plenty of daily and weekend activities to participate in. I haven't eaten there, but the food served always smells amazing. Remember this is not an assisted living complex, so there are not nurses on hand. However, if you need to travel, say for business, just let the front office know and the staff will check on your loved one and report back if requested. The complex atmosphere is very welcoming and relaxed. If your loved one has a dog, just note that there is not an outside dog park. Other than that, I highly recommend the complex.

Anonymous

Independent Living

Family/friend

March 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Would highly recommend

A fantastic independent living facility. Clean, accessible, great staff, excellent dining facility. Honestly, it was the nicest, most affordable place we looked at. We are eternally grateful to A Place for Mom for directing us there.

David G

Independent Living

Resident/client

March 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

The staff is very attentive. Housekeeping = apartments are surface cleaned twice a month. Heavy cleaning must be hired from commercial cleaners from outside. Communication with families is done for emergencies. Move in was done by private movers and family. There are many activities available, plus a committee of residents that have a lot of say on what is planned. I am very happy to be living at Polaris Community.

Marc M

Independent Living

Resident/client

November 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Staff and Excellent Programming

I’ve lived at Polaris Community for over a year now and I’m very happy. The building is new and modern. We have great staff and excellent programming, both in-house and out in the community. I’ve also made some great new friends here at Polaris Community.

Becki

Independent Living

Family/friend

November 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience has been wonderful at the Polaris community...could be a starter

Cleanliness - sometimes trash is not picked up in trash room for a couple days. When it comes to the activities there is always stuff going on, whether it's movies, card games, workouts. The food is great, her neighbors are very friendly. She loves that they are pet friendly. The food staff all know her & are exceptionally friendly.

Marsi

Independent Living

Family/friend

July 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

a very welcoming community from staff, residents, atmosphere. It's safe independent living with help, and support

I personally love everything about it. I know that my father is safe, taken care of fed, and for a great price. My dad expresses that he is bored, lonely, and that there aren't a lot of diabetic meals, and the portion sizes are small. But he also does not communicate well. And I don't think he's trying to make friends yet. So I believe that if he told a staff member they would quickly resolve any concerns he has. The staff is absolutely amazing my father was in an awful spot when he moved in and the staff and residents helped furnish his home and bought him clothes. The only reason I put 4s were because since I don't live there everyday or visit often I don't want to over rate. But I am truly impressed! I am very grateful for [name removed] for helping me find this place and would recommend it to any one looking for a independent senior living community. A place for mom is a wonderful organization that is amazing and just as helpful, welcoming, and professional as the community they provided! It was definitely an experience that I would expect for gladly pay for but it cost nothing!

Brian

Independent Living

Family/friend

June 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Would Definitely Recommend

So far my parents have had a good experience. The Polaris seems to have a lot of turnover in staff, but that is probably due to the crap economy in the US. The meals are very good from what I hear and the price seems to be very reasonable. We have had a very good experience. Good management, and it is a really nice facility.

Anonymous

Independent Living

Resident/client

June 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy Resident

I'm currently a resident at The Polaris Community and everything has been great at this facility. One concern though, is that there is no Assisted Living at this building. Also, there are no administrators or maintenance workers in the building from Friday PM to Monday AM. Overall, things are very good. I toured this facility three times before moving here. I always felt that my questions were answered and that my family that accompanied me was made to feel welcome. The friendliness and staff are great. I would recommend this facility to family and friends.

JH

Independent Living

Family/friend

March 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Meals & Dining
5.0

Upscale look, yet a great value.

Don't be intimidated by the looks of the place. It looks very upscale, but the place is a great value when considering all the amenities and services it has to offer. Plus, the residents are very welcoming. And Mom hasn't stopped raving about the food since she's been there.

anonymous

Independent Living

Family/friend

March 1, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The Polaris Community review

What we really like about the Polaris Community is the wide range of services that they provide - that has really stood out and based on our experience we would recommend this community to other families.

The Polaris Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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