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The Queenchester Terrace

211 Queenston St, Saint Catharines, ON L2R3A5

For more information about senior living options:
(866) 374-4058
3 reviews
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The Queenchester Terrace
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The Queenchester Terrace

The Queenchester Terrace in Saint Catharines, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for The Queenchester Terrace

Overall Experience
2.7
Cleanliness
2.3
Friendliness
3.0
Care Services
3.0
Staff
5.0
Meals & Dining
5.0
Activities
2.0
Value for Cost
2.7

A Place for Mom has scored The Queenchester Terrace with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Queenchester Terrace has 3 reviews with an average "overall experience" of 2.7 out of 5.

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1-3 of 3 reviews

Last Updated: 4/20/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Shelley L Guarasci

Assisted Living

Industry reviewer

April 20, 2021

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

positive changes

brought a homeless resident for a place to live back in January 2019 he is still there , this administrator has passion and oh boy a lot of patience , I popped in the day after they did covid roll out and was happy my guy got vaccine , Its nice to pop over see his is happy and glad same gal is running the facility , I cant believe how hard these people work and they only at 14.00 buck of 14.25 but minimum wage as PSWs Dietary etc.. I was shocked when the admin told me her pay , that is sad very sad .. it shows this group love their residents no matter how stressed they make them , to bad they are not paid what their worth

Jo

Independent Living

Family/friend

September 8, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Disgraceful

A family member lives here. Rooms not cleaned well. Bedding vacuumed but never washed! Absolutely disgusting! Pay $1100 monthly for a semi private room. Items stolen from room and management does nothing. No common area with air conditioning--gets very stuffy/humid and smelling of body odours. Do Not let your family member live here if at all possible. All beds/furniture are old and worn out--nothing new. At least 40 residents=$44000 per month they are making but residents do not benefit at all!!

Judy Longboat

Independent Living

Family/friend

January 12, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

New Management - New Change

I am please to find out that there is new management here and I personally had the opportunity to interact with them. The lady that has made a difference by going out of her way to accommodate me and correct the issues that I had. Thank you and as long as this continues I'm sure that this place will make the 5 star mark. Thank you to the new management. Not sure if I'm supposed to name the person or not, so I will leave it as that!

The Queenchester Terrace

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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