2.0 out of 5 stars

Cleanliness

3.0

Friendliness

1.5

Value for Cost

2.0

Care Services

2.0

Activities

1.5

Like most ALFs, Willow Manor puts on ...

Like most ALFs, Willow Manor puts on a good a good show when you tour. Owner Signore and Director Powell sure are convincing when it comes to making you think, “This is the place for Dad!” If your loved one qualifies for VA, don’t let on right away…trust me…they will have a place for you anyway and that only signals to them they have a green light to up the rent once the VA is flowing…and they will. Once settled in, you will not have one phone call or one email returned. Even if you go in person, you will be put off if they have even the slightest expectation of hearing a complaint. Perhaps Peter is too busy running his other businesses, three of which ( Andie'S, Inc. , United Property Ventures, LLC , Signore Capital Management, LLC ) are shamelessly registered to the same Willow Manor address. Skilled laborers were rude with us when we visited so I believe my loved one when they told me they treated them poorly. Unskilled laborers (which comprise the majority) are ignorant beyond comprehension and many are extremely difficult to comprehend for even those without age impairments. Skilled laborers DO NOT appropriately monitor residents’ health. If they receive the slightest push-back from a resident, the lack of even the most basic bathing and grooming will go ignored and unchecked. Basically, Willow Manor provides a bed and meals for those suffering from minor dementia to Alzheimers and require a locked door to prevent them from wondering. After their 2004 tragedy, the locked front door seems to be working so far and that is pretty much what you are paying for here. Kindness, TLC and due respect are not included.

2.5 out of 5 stars

Cleanliness

2.5

Friendliness

1.5

Value for Cost

2.0

Care Services

1.5

Activities

1.5

Like most ALFs, Willow Manor puts on ...

2.5 out of 5 stars

Verified Review

Cleanliness

3.0

Friendliness

2.5

Value for Cost

3.0

Care Services

1.5

Activities

3.5

Dormitory for the Elderly

My mother lives here and has been here over a year. The facility does not provide any services; its basically a dormitory for the elderly which also has a cafeteria. They dole out medication as well. Read your contract very carefully; the contract clearly states that the provider (not the ALF) is responsible for doctors, nurses, wound care, travel, etc. Rooms are small but adequate and they each have private bathrooms and lots of closet space. Its not easy to wander off the premises and they have courtyards. They also have a room in which they play bingo, hold religious services, and watch tv.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Working Out

They took my mom at the last moment when another place didn't work out, and I was grateful. She's been there since. It is good! She is going to need a lot more care in the near future, but I feel that they can handle it. My mother really loves the director, she feels like they really relate. It is safe for her in that she can't wander out, but she doesn't feel cooped up like a typical memory care unit.