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The Shores of Lake Phalen

1870 E Shore Dr, Maplewood, MN 55109

For more information about senior living options:
(866) 374-4058
9.3
Review score
36 reviews
Add review
9.3
Review score
36 reviews
  • 5 star
    61%
  • 4 star
    25%
  • 3 star
    8%
  • 2 star
    6%
  • 1 star
    0%
See all reviews
8.7
Review score
675 reviews
39 facilities
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The Shores of Lake Phalen
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for The Shores of Lake Phalen

It's a lovely place. My husband's parents are adjusting well and participating in a number of activities, and are receiving good care. It's only been about [time frame removed}, but so far so good.

Read all reviews

The Shores of Lake Phalen

The Shores of Lake Phalen in Maplewood, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for The Shores of Lake Phalen

9.3 out of 10
Review Score36 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored The Shores of Lake Phalen with 9.3 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Shores of Lake Phalen has 36 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 36 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 16, 2025

4.0 out of 5 stars
Verified Review

Review for The Shores of Lake Phalen

It's a lovely place. My husband's parents are adjusting well and participating in a number of activities, and are receiving good care. It's only been about [time frame removed}, but so far so good.

Anonymous

Assisted Living

Family/friend

September 25, 2025

5.0 out of 5 stars
Verified Review

The Shores of Lake Phalen

The staff is attentive and there are many different activities to attend.

Anonymous

Assisted Living

Family/friend

September 15, 2025

5.0 out of 5 stars
Verified Review

lovely place by the lake

Staff were great. Food was what you'd expect in a senior community but overall better than average. Lots of menu options. Nice variety of activities. The facility was nice but sort of middle of the road. Nothing fancy or palatial like some are today. But certainly clean and welcoming. I felt they were very accommodating.

Anonymous

Assisted Living

Family/friend

August 22, 2025

5.0 out of 5 stars
Verified Review

Our experience

Both my uncle and I who picked out the place for my Grandma, we really liked [name removed] and [name removed]. How friendly and down to earth they were with all the residents. When we toured the place they treated the residents like people instead of a number.

Elliott E

Assisted Living

Family/friend

August 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing leadership and customer service.

It was such a gift finding the Shores of Lake Phalen for my loved ones. From the great leadership exemplified by the Executive Director, to the exemplary care overseen and administrated by the Director of Nursing & support staff, I know my family members are in the best hands possible. Without a doubt, my grandma’s quality of life was enhanced by moving to The Shores of Lake Phalen, and I am beyond thankful to all the caregivers. The Director of Community Relations goes above-and-beyond for the residents, and I don’t think you could find the same devotion and genuine care at any other site. Thank you, Shores of Lake Phalen!

Gloria Keller

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review of The Shores of Lake Phalen

Affordable, good staff, nice apartments good food. Lots of activities. My parents have been there for two months. They have received good quality care. They have all the amenities they need in their apartment. I visit them after and the staff has always been friendly ans accommodating to our needs. We are pleased with our decision to move them there.

Randy L

Assisted Living

Family/friend

July 25, 2025

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Wreck on the Shores

Someone should be at the front desk till 430. I’m here at 3:45 and nobody’s around to let me in. She complains that the food is below average usually cold. The rent climbs $ [removed] plus every six months, but the amenities do not improve, thinking about finding some other places to look at.

Patricia L Multz

Assisted Living

Resident/client

July 22, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful Staff

Management and staff here bend over backwards to make residents feel comfortable and at home. The building has gotten a beautiful makeover with new flooring and carpeting and we are awaiting new artwork! I would give this part of the review 5 stars but feel nothing is perfect and there is always room for improvement which management strives for.

Cody N

Assisted Living

Toured community

July 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Outstanding community

Amazing building of caretakers and staff always are doing events. They continually have fresh flowers all throughout their building. I would highly recommend this community. I would recommend this community to my family members and grandparents.

Brian and Mary Brooks

Memory Care

Resident/client

June 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Kept Secret

Our aunt chose this assisted living community for herself 2 years ago, after her Alzheimer’s diagnosis. It has been an amazing home for her. Her apartment is beautiful, the staff is amazing and have become like family to her, her days are busy with fun activities and adventures, and she has made wonderful friends. It’s also a small enough community that no one falls through the cracks-everyone receives top-notch care. Oh! Bonus-the food is excellent!

Sam J

Assisted Living

Family/friend

June 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our Time with A Place For Mom and The Shores of Lake Phalen

A Place for mom gave us many options to look at. We as a family of 5 siblings wanted out parents to be close by so we can all visit. The Shores of lake Phalen was not in the area us kids wanted to look, but when we went and toured The Shores of Lake Phalen we were stunned. It is a little bit further of a drive but for the price!!! We make the lager drive. All-inclusive Pricing has made it so easy for us to manage our parents finances. Thank you

Brent F

Assisted Living

Family/friend

June 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love Love

I moved my mother here in October 2023 from a similar community. I have nothing but great things to say about this community. The gentleman that helped us from the beginning was most accommodating, from being patient cause mom was nervous to move(it took us over a year to make the decision and get the move done, to the day we moved in. I am new to the metro and didn’t have much help with the physical move, he took time and came in on his day off to give us a hand moving furniture. The food was well above what mom was getting at her former community. Activities every day, outings on the bus. The maintenance director even came in to help us, hook up her television and introduce himself. I could not be more happy about moms time at this community.

Samantha J

Assisted Living

Toured community

June 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

So amazing

Such a lovely place super clean super Demere really good stuff. Perfect price took really good care of elders parents and super nice I loved the layout and everything and everyone is super nice and respectful

Anonymous

Assisted Living

Family/friend

March 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall nice community.

I like that they check on the residents often, it's all inclusive, and have chauffeured shopping trips. They could improve on medicine dispensary.

Gayle

Assisted Living

Family/friend

March 5, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

I didn't realize the clock started after I paid the $[removed] non-refundable deposit.

They sent me a bill for over $[removed] & my mother hadn't moved in yet. They did make some changes & got it down to just over $[removed]. It was due to the clock starting. They seem really slow on taking orders & serving meals. They seem to be true with checking on her twice a day & twice at night. There seem to be plenty of medical people checking on her.

Val

Memory Care

Family/friend

August 10, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
3.5

Great staff, beautiful place

I went with my friend to visit her mother, whom has severe Alzheimer, and was in AWE of this place. Certainly a step up from the one I visited my grandmother in in Cali.([language removed] out there for $$$$). There are activities and a very nice gathering room in her wing. The staff was busy but still very friendly with all the residents. It amazes me how friendly the workers are when they have so many to take care of, I'd be pulling my hair out.

Anonymous

Memory Care

Family/friend

October 3, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Perfect Fit

My mother in law is doing very well since coming here.She seems to be happy and well-adjusted. She is starting to socialize with the other residents and is doing some of the activities. She is liking the food which is good. The staff is extremely helpful and friendly very kind. I would recommend this community

Marilyn

Memory Care

Family/friend

September 22, 2017

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We made a good choice finding needed living facilities for our two sisters.

The Shores of Lake Phalen appear to be above average in providing assisted living facilities. It has had its problems with change of ownership and directors in the past two years but seems to be making improvements with the present management team. As with any health care facility there is the problem of keeping good employees on staff with frequent turnover of caregivers. We admitted two sisters in April 2015, one to Memory Care Unit and the other to an assisted living apartment. At that time we were not very impressed with the caregivers in memory care except for one or two who seemed to try to relate to the patients needs and to initiate interactions rather than be task orientated. Our sister there passed away the following Dec. I understand they are now giving special training to the caregivers in Memory Care with emphasis on interaction and communication and they are providing the residents with more activities. Our sister in assisted living is very satisfied with the facility and involved in many activities provided, games, special events and trips to Walmart, Dollar Store and grocery stores provided by the activity department. She has made many friends while there. There is a problem with transportation to Doctor appointments. It would be great if a shuttle car could be available in the future for this purpose even if there was a fee charged.

Patrick E Heffernan

Memory Care

Family/friend

April 23, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

An Excellent Choice for Our Mom

From the first visit the staff has been amazing. This was a difficult time for all of us, but the staff helped us at every turn. From touring the facility, to answering questions, getting my mom settled in her room and helping us decide what services were best for her, adding more when needed and keeping us informed about any changes with her. We are always to get any questions answered quickly. The facility is warm and welcoming, the food is excellent and there are lots of activities.

Anonymous

Memory Care

Family/friend

April 3, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Care and Comfort

I like this care here for my father. The staff are nice and careing. The meals are good and he is pleased with the variety. The activiites are offered. We like knowing that this community is very cleand maintained. We would recommend other families tour this community for the care of a loved one.

The Shores of Lake Phalen

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Map of the neighborhood around The Shores of Lake Phalen

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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