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The Town and Country Senior Living

1020 Woods Mill Rd, Town and Country, MO 63017

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(866) 374-4058
7.6
Review score
52 reviews
Add review
7.6
Review score
52 reviews
  • 5 star
    58%
  • 4 star
    13%
  • 3 star
    8%
  • 2 star
    13%
  • 1 star
    8%
See all reviews
8.8
Review score
1421 reviews
48 facilities
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The Town and Country Senior Living
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The Town and Country Senior Living community exterior
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street view of The Town and Country Senior Living

Anonymous

Friend of resident/client

5.0 out of 5 stars

Our experience

I really like the building and I thought the rooms were nice. I like the availability of the staff, but the staff is completely turned over.

Read all reviews

The Town and Country Senior Living

The Town and Country Senior Living strives to offer a flexible and thoughtful approach to care. No matter the level of care needed, residents at The Town and Country receive attention and support that is unparalleled.

Our communities all offer two neighborhoods: Assisted Living and Memory Care. Once you choose The Town and Country as your next home, we will do an assessment to determine which neighborhood is best and which level of care suits you individually. This assessment process is continuous in order for us to best serve you as your needs change.

There is an abundance of activity at The Town and Country Senior Living and we love to tailor our programming to the interests of our residents. If you were an artist, a musician, or a philanthropist, whatever the personal interests are of our residents, we can't wait to incorporate those into our social programming

Senior living options offered

  • Assisted Living
  • Memory Care

The Town and Country Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Town and Country Senior Living

7.6 out of 10
Review Score52 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.4
Friendliness
4.2
Care Services
3.6
Staff
4.0
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.6

A Place for Mom has scored The Town and Country Senior Living with 7.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Town and Country Senior Living has 52 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 52 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous A

Assisted Living

Family/friend

September 18, 2025

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

American House Town and Country

So far things are not as they were described during the tour and first meeting when signing papers. It appears most staff is new (even management) and still in training or getting adjusted to their roles. While we understand it is new, the misinformation and delay in things has caused high stress and anxiety for my elderly parents in this big change for them. I will say the cleanliness of the facility is top notch as is the friendliness of the staff. We are hopeful that the next few weeks will bring more consistency to their roles leading to more streamlined and less stressful days.

David H

Memory Care

Family/friend

June 24, 2025

5.0 out of 5 stars
Verified Review

Our family experience has been excellent

The staff are very friendly and professional. They make every effort to include everyone with activities.

Anonymous

Assisted Living

Family/friend

March 31, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Better for lower levels of care

Some staff members were very compassionate. Others were the complete opposite. All individuals in the prior administration were intentionally unhelpful. My relative was not able to advocate for himself, and it was not a good place for him. For a person who just needs a low level of assistance and is able to advocate for themselves, it would be ok. I hope the new administration assesses the staff carefully and retains the ones who are extremely caring and skilled at their jobs and has the others leave because they have no business working in the field.

Jen B

Assisted Living

Family/friend

December 3, 2024

3.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Changing management and staff

Understaffed in many areas. Very expensive. Poor cleaning of rooms and bed linens. Poor meeting needs of showering for patients with dementia. Poor organization due to changes with staff. Poor attention to detail and patients needs.

Tracy R

Memory Care

Family/friend

December 1, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Cruel and inhumane

The memory care unit has angry, uncaring caregivers who do not treat the residents with compassion, dignity or respect. They seem to be intentionally cruel. Management only defends or ignores complaints. If they are telling their caregivers to treat residents differently, the orders are not carried out. Residents are left unchanged in pee soaked chairs. Residents are left in their wheelchairs by themselves until 2-3 in the morning. Residents are left unchecked in bed for up to 20 hours. Residents are yelled at, scolded, not wiped down during diaper changes, not positioned properly in bed, made to walk with briefs around their ankles, not bathed for weeks at a time. Residents end up with abrasions on their wrists. Caregivers seem to have a cruel agenda aimed at retribution for family members who advocate for them.

Anonymous

Assisted Living

Family/friend

October 24, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Staff
1.0
Meals & Dining
3.0

Make multiple visits before deciding on a facility and ask specific questions with answers in writing.

Town and Country is a hot mess and I am becoming sorry that I chose it for my mom. Inconsistency with communication concerning services that were promised prior to move in then changed once Mom moved in. It seems to depend on who you talk to at any given moment. Definitely a lack of communication between administration, health services, sales, and transportation as these people seem to float between multiple facilities. The friendliness and sense of caring that was exhibited prior to moving in disappeared shortly after Mom moved in. Seems more like a warehouse than a home.

Anonymous

Assisted Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our experience

I really like the building and I thought the rooms were nice. I like the availability of the staff, but the staff is completely turned over.

Anonymous

Assisted Living

Family/friend

August 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Nice community with caring staff

There have been a lot of changes due to change of ownership since dad moved in, but it seems that many changes are in response to feedback they've received from residents/families. It is nice to see that they take feedback to heart. All staff have made me feel that they genuinely care for dad and the other residents

Anonymous

Assisted Living

Family/friend

February 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Good facility and lots of friendly residents. Great location

The Town and Country Senior Living is a great facility. A bit pricey. The only complaint is lack of response to emergency call button.

EB

Assisted Living

Family/friend

January 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Anthology of Town & Country

The people here are nicer. I would recommend to other families.

Anonymous A

Assisted Living

Family/friend

September 20, 2023

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Good and bad

Many of the caregivers are wonderful and loving, from the techs, to the dining staff, and the front desk ladies. [name removed], the director, is knowledgeable and incredibly sweet and supportive, and goes the extra mile. We LOVE her!!! The director of nursing, [name removed], who is a LPN, is not qualified to do her job. She misses many things and her assessments are often inaccurate. [name removed], the RN on staff doesn’t seem to be any better. She lacks experience of working with the elderly. The call button at the front door doesn’t work, so good luck trying to access your loved one after 7pm or before 7am. I love the residents here and many of the smiling faces you see when you walk in the door, which makes this a terrific place for your loved one so long as you stay on top of their medical care and keep them hydrated.

Diane

Memory Care

Family/friend

July 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

WARM, LOVING HOME

What our family likes the most about the Anthology of Town & Country is the great line of communication the staff members have. They are all considered a family when taking care of our loved one. Based on our experience we have had so far, we would absolutely recommend this community to other families looking into the community.

Anonymous

Assisted Living

Toured community

June 8, 2023

5.0 out of 5 stars
Verified Review

Tour experience

My mom and I toured Anthology of Town And Country together and it was a great tour experience. We had also looked at another facility prior and my mom preferred [facility name removed] over Anthology just based off of the apartment size alone.

Tina V

Assisted Living

Industry reviewer

April 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

Beautiful community with caring staff. Everyone does a great job of making the atmosphere feel like home. [name removed] and the team really care about the seniors in our community. If you are searching for assisted living I highly recommend.

Anonymous

Assisted Living

Toured community

February 2, 2023

4.0 out of 5 stars
Verified Review

My Tour Experience at Anthology of Town and Country

The community is newer and it had very high ceilings and there didn't appear to be enough natural light. The studios apartments felt out of proportions due to high ceilings in a square room.

Anonymous

Assisted Living

Family/friend

January 13, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

My loved one often did not like the food, but he was a fussy eater, and several of the staff would bring him something special that he liked.

Anonymous

Memory Care

Family/friend

December 9, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

I would suggest you find a different community. The community has weak leadership. the memory care unit. The director is rarely there, doesn't seem to be an effective manager, staff is indifferent and disengaged and seems to have high turnover. My loved one's room is usually messy, little indication of help in there. My loved one's (labeled) clothing disappears regularly. They stopped having activities. Rarely record word of updates on my loved one's conditions or recommendations for care. Whole place smells like urine all the time.

anne n

Assisted Living

Family/friend

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best decision I've made in a long time

Mom lived a very independent life prior to moving into Town and country Anthology. Mom continues to do most things for herself (by choice)so the transition has been an easy one. She loves the food, staff and care that she receives and naturally refers to this place as home. My family has never doubted her decision to move here and love to come for lunches and dinners when they are able to find the time. A fun place to live and I would highly recommend it to anyone.

Despena

Assisted Living

Toured community

December 5, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Toured Anthology

I visited anthology looking at a place for my husband and it truly is a nice facility. The amenities are good and meet the need of what he likes to do. The fitness room was a feature that he would utilize the most. I could tell the community as a whole looks like it is kept clean. The apartments were a decent size too.

Mel S

Assisted Living

Industry reviewer

December 5, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Staff
4.0
Meals & Dining
5.0

Caring Staff

I've been in senior living for just a short period of time, and all i can say is that this community loves their residents. It is a joy to see how happy the residents are and how they talk with the staff. It takes quality care to the next level.

The Town and Country Senior Living

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Map of the neighborhood around The Town and Country Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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