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Touching Hearts at Home of Brookfield, WI

21430 W Greenfield Ave Suite #1, New Berlin, WI 53146

For services offered:
(866) 374-4058
4.3
Review score
30 reviews
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Touching Hearts at Home of Brookfield, WI
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Touching Hearts at Home of Brookfield, WI
5 photos

Susan

Child of resident/client

5.0 out of 5 stars

Families experience

[name removed] just has a care giver come twice a week. She's a wonderful woman and basically elevates some of [name removed] loneliness since losing his wife. Yes I would recommend Touching Hearts to other families, based on the people I have worked with. But we only have one care giver don't have any experience with any others

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Touching Hearts at Home of Brookfield, WI

Touching Hearts at Home in the Brookfield, Wisconsin area has a mission is to help seniors and people with disabilities preserve their quality of life and remain independent in their own homes, wherever that may be. We can help you maintain your lifestyle even if you need a companion or a helping hand to support you throughout the day. Through our Care Profiler — an online personality and work style questionnaire that was developed exclusively for hiring caregiver staff — followed by evaluating applications and references as well as an in-person interview and criminal background check, we find the most capable and compatible caregivers for you. All of our caregivers are state licensed.

We offer non-medical personal services, such as assistance with daily activities, transportation, errand assistance, companionship, respite care, meal preparation, and light housekeeping. Our services are available 24/7 as much or as little as you need, with the goals to help enrich the lives of all clients. From spending a few hours together playing chess to arranging important appointments and reminders, our caregivers roll with the punches and instill confidence in our clients.

We are a family owned and operated company with over 20 years of experience in the...

Senior living options offered

  • Home Care

Touching Hearts at Home of Brookfield, WI

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Touching Hearts at Home of Brookfield, WI

4.3 out of 5 stars
30 reviewsWrite a review
Overall Experience
4.3
Friendliness
4.3
Care Services
4.2
Value for Cost
4.3

Filters

1-20 of 30 reviews

Last Updated: 10/1/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Susan

Home Care

Family/friend

October 1, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Families experience

[name removed] just has a care giver come twice a week. She's a wonderful woman and basically elevates some of [name removed] loneliness since losing his wife. Yes I would recommend Touching Hearts to other families, based on the people I have worked with. But we only have one care giver don't have any experience with any others

Anonymous

Home Care

Family/friend

November 15, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Extremely friendly and professional staff

My father does not need much care it is mostly companionship at this time. Meals prepared are good just not as good as his late wife's (but my mom was the best and spoiled [name removed]). [name removed] has complained that its not worth the cost, but his children feel differently

anonymous

Home Care

Family/friend

March 22, 2022

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Touching Hearts at Home made staying at home possible for my loved one.

They absolutely provide a personal touch. So when they say "Touching Hearts," that's truly what they mean. They gave consistent and constant follow-up with our family to make sure everything was okay. We had three different caregivers for three different stages of Mom's needs, all of which were great. Whenever we had to have a substitute, those were all wonderful as well. They all treated my loved one as if she were their mom they were looking after.

Hollis Herrell

Home Care

Family/friend

March 14, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great

I' m completely satisfied. Thanx to all involved especially [Name removed] my "domestic engineer."

Hollis Herrell

Home Care

Family/friend

February 8, 2019

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

My domestic engineer is doing a fantastic job!!

Lori

Home Care

Family/friend

November 25, 2018

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

All around great care

I was impressed with the quick response to my request and even more so how quickly we received caregivers. The caregivers were knowledgeable, hard-working and they were delightful company too. We always had care! All these elements were important to us and why they have an excellent rating.

Anonymous

Home Care

Family/friend

December 21, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The two home care givers are doing a wonderful job. We couldn't be happier!

Anonymous

Home Care

Family/friend

September 19, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

A great service

We are very pleased with the caregiver that comes out to the house. They are on time and work well with my loved one. They are currently coming in for companionship. This service does offer other services such as light housekeeping and caring for personnel needs. They came out to the house with a caregiver to set up the service and explain everything up front. This is the best service so far and I would recommend it.

Anonymous

Home Care

Family/friend

August 1, 2017

3.5 out of 5 stars
Verified Review
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5

Not ready to commit

We did a phone interview with Touching Hearts at Home and they were actually our first choice. The only reason we did not go with them was due to the long term commitment contract. We knew it had to be on a trial basis because mom did not want any help to begin with.

Anonymous

Home Care

Family/friend

May 24, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Mom's Care at home

The care from this service was excellent. The staff was able to help me as soon as I needed. The caretaker is nice and friendly. We like that they are on time and willing to help in many ways. We are happy with knowing that they help out with cooking and housekeeping. I would highly recommend the service and the nice caretakers for the help with our needs for assistance in the home.

Anonymous

Home Care

March 22, 2017

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Good experience so far!

The experience with Touching Hearts has been positive. The caregivers are attentive and reliable. I have already recommended them!

Anonymous

Home Care

Resident/client

February 16, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Pleased with This Home Care Agency

I'am very satisfied with the services I've received from this home care agency. They are caring for me, my needs very well, and I'am feeling a bit spoiled. My caregiver is great. She helps with cooking, cleaning, and personal care. She shows up on time. and is very polite, respectful. Everything is working out very well, and this a home care agency I would recommend.

Anonymous

Home Care

January 11, 2017

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

Not what I expected...

The caregiver from the Touching Hearts was not what I expected. They were clueless that they would have to take my parents to appointments, grocery store, or anything else close by. They don't have their priorities straight. I loved the lady in charge but there was poor communication.

Anonymous

Home Care

December 12, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The caregiver is great!

We have had a good experience with Touching Hearts, they send a steady caregiver to our home. The caregiver is very nice and accommodating, she comes once a week and takes my husband out to run errands and the grocery store. It has been a very big help.

Anonymous

Home Care

Family/friend

December 5, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Good Experience with This Home Care Agency

We had a good experience with this home care agency. Everything went well, and I was pleased with the services they provided my father with. The care giver was thoughtful and helpful. It was a pleasant experience, and this is a good home care agency.

Jill H

Home Care

Family/friend

October 8, 2016

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

24/7 Care for Mom

We have 24/7 care for my Mom with Touching Hearts at Home. We have 1 person that stays for many days at a time and then they will leave for 3 or 5 days at a time. They have a replacement come in and it works well. It's nice to know what she is safe.

Anonymous

Home Care

Family/friend

October 6, 2016

4.5 out of 5 stars
Verified Review
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

So far we have been pretty happy with them.

So far we have been pretty happy with them. We haven't had any concerns with people not showing up or being late. They have been helpful and reliable, and we haven't had any major complaints.

Anonymous

Home Care

September 29, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Caring Caregivers!!

The caregiver that has been assisting my husband and i with care at home is doing a wonderful job. She helps me clean and maintain the house nicely organized. If there is anything else that needs to be done like preparing meals she helps us out a lot. I would recommend Touching Hearts at Home they have been a good company with helpful caregivers.

Anonymous

Home Care

September 12, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I cannot believe how wonderful they are!

We have nothing but wonderful caregivers from Touching Hearts at Home. They are simply splendid and have been very helpful. They are very reliable and arrive as scheduled. They do a great job with communicating and addressing our concerns. We are very happy with Touching Hearts at Home!

Anonymous

Home Care

Family/friend

July 18, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Agency Assistance

I really enjoyed talking with the coordinator from this agency. I was happy with a plan of organization and care. I was going to use the services but my son came forward to help. In the future if I need assistance, I will call them. The communication was very good. I thank A Place For Mom for the information and it was helpful.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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