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Town Village Sterling Heights and The Gem Memory Care

4500 Dobry Drive, Sterling Heights, MI 48314

For pricing & availability:
(866) 374-4058
9.5
Review score
82 reviews
Add review
9.5
Review score
82 reviews
  • 5 star
    54%
  • 4 star
    39%
  • 3 star
    2%
  • 2 star
    1%
  • 1 star
    4%
See all reviews
8.5
Review score
2094 reviews
59 facilities
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Town Village Sterling Heights and The Gem Memory Care
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Town Village Sterling Heights and The Gem Memory Care community exterior
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street view of Town Village Sterling Heights and The Gem Memory Care

Carol

Sibling of resident/client

5.0 out of 5 stars

Town Village Has All the Makings of Home

What we like the most about the community is just the overall atmosphere of your facility. The staff and fellow residents are just all so nice and welcoming. I feel fortunate that my sister is living in a safe and friendly place that she calls home!

Read all reviews

Town Village Sterling Heights and The Gem Memory Care

Stately, Craftsman-style architecture and quaint, picturesque interiors greet you at Town Village Sterling Heights — where we offer independent living and memory care services in Sterling Heights, Michigan. Enjoy the weather while strolling along our outdoor pathways, or unwind in our meditation courtyard. Take a dip in our indoor pool, or pick up a snack from our complimentary pantry that’s open 24 hours a day. With so many amenities to take advantage of, you’ll never run out of things to try.

Residents are free to explore the city whenever they wish. With entertaining indoor and outdoor recreation nearby, everyone can discover something they will enjoy. Even better, family members can have peace of mind knowing that our community is just a few minutes away from the local hospital.

Community Amenities and Services

At Town Village Sterling Heights, we want to help make life a little simpler and keep stress levels low. Our associates provide housekeeping and maintenance services regularly to help ensure your satisfaction. We also help coordinate transportation services, so whether you need to get to a doctor’s appointment or the nearby driving range, we’ll get you there. With our flexible, anytime dining options, you’ll never be too early or too late...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Memory Care
  • Independent Living

Town Village Sterling Heights and The Gem Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Town Village Sterling Heights and The Gem Memory Care

9.5 out of 10
Review Score82 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.0
Staff
4.7
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Town Village Sterling Heights and The Gem Memory Care with 9.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Town Village Sterling Heights and The Gem Memory Care has 82 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 82 reviews

Last Updated: 10/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Carol

Independent Living

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Town Village Has All the Makings of Home

What we like the most about the community is just the overall atmosphere of your facility. The staff and fellow residents are just all so nice and welcoming. I feel fortunate that my sister is living in a safe and friendly place that she calls home!

Phyllis

Independent Living

Resident/client

September 23, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have lived here for 13 years and definitely feel at home

What can I say about my Town Village experience? I have found that the on site management team tries to make life here as pleasant as possible. They listen to complaints and suggestions and make changes where possible. They are limited by outside management rules and or financial considerations. On the plus side they offer transportation every day except Saturday. On Sundays they have transportation to three different churches even though there might be just one person attending a particular church. There is entertainment but most isn't to my liking, or I've heard them over and over. There are many activities offered. Life here has changed since I came in [date removed] as we have more and more residents who really don't meet the definition of what I would call "independent living". That isn't just residents aging in place, but new residents are coming in already in a definite state of severe decline. I enjoy the pool exercise class and came to Town Village primarily because of the pool.

Karen Sorbo-Gangola

Independent Living

Family/friend

June 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So helpful

What a clean and friendly facility that offers something for everyone looking for assisted living. My parents were relocated from their apartment and have meals prepared, unit cleaned and laundry done. Also transportation is provided to medical apts and to local stores for shopping . The convenience of dental and medical care on site is fantastic. There is even a salon for hair and nails as well as pool and movie theater. What a clean and safe home for my parents .

Anonymous

Independent Living

Family/friend

May 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

nice place, don't wait

Great facility - food is good. Don't wait too long to move in - in order to take advantage of the activities

Anonymous

Independent Living

Family/friend

March 19, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

our families experience, friendly staff, overall a nice community

The rooms are nice for the money and they have lots of activities from which to choose. Also the food choices are nice and staff is always available if needed. I would also say that they are very efficient

Anonymous

Memory Care

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Care Services
4.0
Activities
0.5
Staff
5.0
Meals & Dining
3.5

Gem Staff is Great

As to value for the money, it's expensive. It's not out of line for what this kind of care costs, and I feel like we are getting our moneys worth. We are in the Gem, the memory care unit. I like that the staff are employees of the Gem, and not contractors. Everyone seems to be on the same team, and they have hustle. Because there are only 32 residents, the staff really get to know each person and what they like and what they need.

Kim M

Independent Living

Family/friend

March 8, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Papa

It's only been 3 weeks but Papa is adjusting and feeling good about the transition. He's been to several social events and is getting comfortable with the facility. The staff is really nice and helpful. The entire family is feeling really good about this decision.

Anonymous

Independent Living

Family/friend

March 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Review for Town Village Sterling Heights and The Gem Memory Care

This facility is very large so being mobile guarantees that their family member will be able to take advantage of everything the facility offers. We chose this location for convenience to hospitals and doctors. We know that mom may need the memory care eventually and being in one location is best for her!

Anonymous

Independent Living

Resident/client

January 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice community

What I like the most about Town Village is the friendly helpful staff, as well as the residents also. It is clean, with very good food. I would recommend this community to other families based on the experience I have had so far

Anonymous

Independent Living

Resident/client

November 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live

I have nothing bad to say about the place. Everything's been great. I'm very happy here. I think it's a good value for what I'm paying. Everyone on the staff has been nothing but helpful. They always seem to go to the extra mile. I have a one and a half bathroom apartment, which is larger than I thought I would get for the money I'm paying.

Michael A

Memory Care

Family/friend

September 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Very Pleased

Town Village is a very nice place, clean, friendly and good people. Have had a few issues with the prescriptions, but I would put the blame on the pharmacy It is a very clean facility. Staff even with some turnover is very good. Kitchen crew is great and most nursing staff, is very good. A little short staffed at times. We've had a few issues with someone coming to help mother with showering, but other than that, very good. Food is very good. Sometimes needs a little more seasoning, but understandable due to clients. Good range of selections and additional food available in Bistro My There are a lot of activities available to do. So far very reasonably priced for the care given.

Anonymous

Independent Living

Family/friend

July 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great retirement place to live

Everyone was extremely helpful from the moment we walked in. There are lots of great activities offered for the residents. The apartments are very nice. I absolutely recommend Town Village Sterling Heights to others looking.

MA

Independent Living

Family/friend

July 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Town Village Sterling Heights and The Gem Memory Care

Very nice and yes I would refer.

Anonymous

Independent Living

Family/friend

July 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

highly recommended for senior living

I would say 5's across the board. Unfortunately, dad has passed away and mom's dementia, combined with some significant medical issues which occurred as a result of surgery, made her ineligible for the Gem Memory Care option and we had to find another place for her to live. At Town Village, the building staff, as well as the contracted medical and support services staff are very friendly and helpful. There are lots of options for social activities during the day and entertainment in the evenings. The food is outstanding. In addition to the restaurant there is the Bistro, where residents can grab an alternative light lunch or snack. There is also a swimming pool and hot tub available to residents or even the grandkids, with supervision! Small pets are also welcome.

Juli G

Independent Living

Resident/client

June 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Experience at Town Village - Sterling Hts

I had a friend living at Town Village and that was why I chose to come and live here. A place for mom really didn’t get me in here. Either way town village is very pleasant and I am finding it a good decision. Big adjustment but I do think it will all work out as the days go by.

Anonymous

Memory Care

Family/friend

May 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

Most of the staff at Town Village Sterling Heights are friendly - however turnover is high and consistency should be better. Housekeeping is good and fairly reliable. Meals are good and variety is good, too. Service in the restaurant should be better. Rent went up $300 or 10% this year - unsure how long we'll be able to stay if these rate hikes continue.

Milah C

Memory Care

Family/friend

May 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend

The staff are great to ALL the residents seem to really enjoy all the activities. The staff that do stay (there's a huge turn around) are TRULY amazing. The activities they do are excellent- and the outings they go on, and people they bring in.

Anonymous

Independent Living

Family/friend

April 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Town Village Sterling Heights and The Gem Memory Care

Very nice facility with a great staff that makes their residents feel at home. My only complaint is that their on-site care company is not very quick to respond to my mom when she presses her life alert to be escorted to meals or when she needs assistance. We have not had any major issues yet, but it doesn't seem to be staffed very well. They do have activities for the residents to participate in if they wish. My mom is liking the food too although complains that service is slow due to lack of servers during the breakfast & lunch.

Anonymous

Independent Living

Family/friend

March 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Town Village Sterling Heights Review

The patient services contractor, AdvisaCare, is not very good. Everything else is okay. Overall I would recommend the facility, as long as additional services are not needed.

Anonymous

Independent Living

Family/friend

January 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended!

5 rating for all; amazing location I loved it that the staff knew all the names of the residents and all staff say hello in the hallways. And the food is really good! The variety that they offer is impressive.

Town Village Sterling Heights and The Gem Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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