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Veranda at Whitted School

200 East Umstead Street, Durham, NC 27707

For more information about senior living options:
(866) 374-4058
5 reviews
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Veranda at Whitted School
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Anonymous

Resident/client

5.0 out of 5 stars

Accommodating staff

I used to go to this facility a long time ago and when I came back to tour, I noticed they had done a lot of work to it. There are only 2 staff members here and they are very accommodating and one of them worked hard, yet gracefully, to get me in here. It is a bigger facility but it is kept up with well. However, there are a few minor things that I would like to see change. It would be nice to have a grill area outside and also a change machine in the laundry room. I would recommend this facility to other families.

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Veranda at Whitted School

Veranda at Whitted School in Durham, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Senior Apartments


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Reviews

for Veranda at Whitted School

Overall Experience
3.1
Cleanliness
3.3
Friendliness
3.3
Care Services
2.8
Activities
2.8
Value for Cost
3.4

A Place for Mom has scored Veranda at Whitted School with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Veranda at Whitted School has 5 reviews with an average "overall experience" of 3.1 out of 5.

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1-5 of 5 reviews

Last Updated: 6/6/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Beverly Roberts

Senior Apartments

Toured community

June 6, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

First time experiences with Senior Living

After touring many senior living communities I decided on Veranda at Whitted. The tenants were very welcoming and friendly. The move in went very smoothly. The office manager was very helpful and accommodating any maintenance issues were quickly taken care of. They have a calendar that comes out every month and keeps the residents informed of activities and events happening during the month. They are open to the tenants recommending activities and events. All in all I had a great move and have settled in to my new home and look forward to many years of a healthy and peaceful future at Veranda at Whitted.

Don't dare give name.

Senior Apartments

Resident/client

October 21, 2018

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.5
Care Services
0.5
Activities
0.5

Rotten Root

Management creates an unsafe environment by threatening individuals who challenge her in any way. She has her set of rules (parks in handicapped but is not... has no problem having your car towed...), and a different set for tenants and their relatives. Management is uncooperative. For example: In an endeavor to make this a safe, clean, beautiful, comfortable, and connected place to live, a number of tenants have tried to create a resident's association, but management impedes this at every turn. We have had bouts of flies and maggots, and the halls constantly stink of trash, covered in a chemical odor mask. Maintenance is iffy. I do not recommend this complex.

Anonymous

Senior Apartments

Resident/client

January 23, 2018

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Management, Amenities, Security Definitely Lacking

A Place For Mom helped me find Veranda at Whitted, and the service itself was outstanding. They went above and beyond to help me. However, at Veranda, the management, amenities, and security are definitely lacking. The sole manager in the community is [Removed]. She is incredibly hard to talk to, and is not at all helpful or supportive. The only amenities here are an exercise room and a pool room. Community technology was advertised, but the computer, internet, and television are often inaccessible to residents. Veranda is supposed to be a gated community with security guards, but the computers for the gates are often off, so they do not work, and there is no guard. Given my experience, I would not recommend Veranda to anyone.

Anonymous

Senior Apartments

Resident/client

December 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Accommodating staff

I used to go to this facility a long time ago and when I came back to tour, I noticed they had done a lot of work to it. There are only 2 staff members here and they are very accommodating and one of them worked hard, yet gracefully, to get me in here. It is a bigger facility but it is kept up with well. However, there are a few minor things that I would like to see change. It would be nice to have a grill area outside and also a change machine in the laundry room. I would recommend this facility to other families.

Anonymous

Senior Apartments

Toured community

November 2, 2017

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5

I can not recommend it.

Management is dictatorial in style, lacks the qualifications and qualities to work cooperatively and effectively with people (not just elders). They have been non-responsive and or insensitive to tenant's needs. Poor construction quality: Sound travels through walls and floors. Some tenants have expressed that they are okay with the environment, but they tend to keep to themselves, have a life outside of the complex. Many have expressed that they will leave as soon as they can after their initial contract is up. Only you can decide if it is right for you. Cost is left blank as it ranges wildly depending upon whether or not an individual is benefiting from financial aid or not. Without any assistance, based upon what tenants have divulged, rent is somewhere around $750 to $900 or more (there are two bedroom apartments).

Veranda at Whitted School

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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