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Villa Sorrento

23450 Madison Street, Torrance, CA 90505

For more information about senior living options:
(866) 374-4058
7.0
Review score
46 reviews
Add review
7.0
Review score
46 reviews
  • 5 star
    39%
  • 4 star
    33%
  • 3 star
    22%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
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Villa Sorrento
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Villa Sorrento
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street view of Villa Sorrento

Anonymous

Family/friend

4.0 out of 5 stars

Home away from Home

We chose this community because they had respite and they were very close to where we lived. Also, the price was good. The room sizes were adequate. The food was adequate, my mom enjoyed it. I thought this was a nice friendly place, they really took good care of their residents. Everyone was very friendly.

Read all reviews

Villa Sorrento

At Villa Sorrento, we promote healthy living and enjoying life to the fullest. Residents here are secured with peace of mind in knowing there are dedicated, friendly staff always available 24/7 to assist in all their personal and healthcare service needs. Villa Sorrento is centrally located in a vibrant neighborhood and offers many convenient amenities onsite. Villa Sorrento is conveniently located in Torrance, adjacent to the cities Palos Verdes, Redondo Beach, and Carson.

We provide a sense of community within our thriving city. With a variety of different living options to choose from, with private, independent living, and assisted living, we have programs to suit the unique needs of every resident. Our mission is to provide quality care to our community of residents and friends, always enabling them to live with comfort, independence, and dignity.

Community Amenities and Services

Our community is active, with staff and residents remaining passionate about creating an exciting experience everyday. We’ve developed activities programs to inspire the mind, body, and spirit. Our approach to care and leisure are adopted from our traditional values, and we always maintain a communal and wholesome atmosphere. Gourmet meals are served daily from our kitchen in the dining room, with residents also...

Senior living options offered

  • Assisted Living


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Reviews

for Villa Sorrento

7 out of 10
Review Score46 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.0
Care Services
4.4
Staff
5.0
Meals & Dining
4.0
Activities
4.3
Value for Cost
3.9

A Place for Mom has scored Villa Sorrento with 7 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Villa Sorrento has 46 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 6/28/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Charlene

Assisted Living

Family/friend

June 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellent staff

Very helpful and friendly staff. I would highly recommend Villa Sorrento.

Anonymous

Assisted Living

Family/friend

August 14, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Home away from Home

We chose this community because they had respite and they were very close to where we lived. Also, the price was good. The room sizes were adequate. The food was adequate, my mom enjoyed it. I thought this was a nice friendly place, they really took good care of their residents. Everyone was very friendly.

Carl Y.

Assisted Living

Family/friend

July 2, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great care and service at a great price!

The workers here are phenomenal. Although the facility and building itself is a bit older, the tremendous care with which the residents are treated is just great. The daily work of feeding, clothing, washing, etc. is second to none! The staff here really know what they are doing. My mother was always clean, happy, and her room was also clean and orderly. They also provide regular entertainment (singers, piano players, etc.) and the residents group together as friends and watch TV and play cards and bingo. The meals are ok and healthy and well-balanced. And to top it off, the cost here is very reasonable and the most reasonable in this area (South Bay/Torrance).

Carl Y.

Assisted Living

Family/friend

July 2, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Assisted Living Facility at a Great Price!

The workers here are phenomenal. Although the facility and building itself is a bit older, the tremendous care with which the residents are treated is just great. The daily work of feeding, clothing, washing, etc. is second to none! The staff here really know what they are doing. My mother was always clean, happy, and her room was also clean and orderly. They also provide regular entertainment (singers, piano players, etc.) and the residents group together as friends and watch TV and play cards and bingo. The meals are ok and healthy and well-balanced. And to top it off, the cost here is very reasonable and the most reasonable in this area (South Bay/Torrance).

Amy

Assisted Living

Family/friend

May 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A well deserved vacation

They community keeps everything very well cleaned, neat and well painted. The staff was always very accommodating and took the time to call us for dinner. If we called them, they were always quick to make sure our concerns were addressed. The care was good; they were always making sure everything was safe for the residents, like showering, and assisted any where it was needed. Every month, the staff created a calendar of activities including every-day bingo, which my mother loved. Villa Sorrento was reasonably priced for the level of care the residents receive.

Anonymous

Assisted Living

Toured community

March 3, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Large 2 story facility w/ elevator, good amount of daily activities and Sunday religious services. Additional $600-$2000 for additional care including incontinent care. Near Torrance Memorial Medical Center.

Anonymous

Assisted Living

Toured community

January 12, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Loved this facility, it was super clean and the atmosphere was cherry.

Anonymous

Assisted Living

Toured community

June 27, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I was greeted upon entering. Seemed to be a clean facility. Didn’t have handrails in any of the hallways. No doctor on the premise, only a nurse practitioner comes in. Ones own primary physician would have be arranged to come in if needed.

Scott Ingram

Assisted Living

Family/friend

November 10, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Arcane payment process

Nice clean facility with a caring staff. They refuse to accept electronic transfer of funds from our bank using Zelle or any other modern process. This causes significant delay for the bank to cut a paper check and then put it in the mail. Secure electronic funds transfer would be much more efficient and effective for both the client and Villa Sorrento. We are frustrated with their policy on this issue.

Anonymous

Assisted Living

Toured community

August 26, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Mom liked the facility and the abundance of social events. My main concern was the caregiver to resident ratio. During the day there are 3 caregivers with 1 medical tech available. At night there are 2 caregivers with 1 medical tech available. There are currently 134 residents.

Anonymous

Assisted Living

Toured community

May 27, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Tour guide was pleasant and welcoming. First floor brighter and more expensive; second floor stuffy and dark. Not what I was hoping for.

Anonymous

Assisted Living

Family/friend

October 5, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Great Place for my Mom

I love this community for my mother the staff is very supportive and responsive when any issues have come up. They keep it very clean and the garden are is in tip top shape. She loves to play the piano from time to time also. She loves that they let her have her dog here. They take her to her doctor's appointments and that's great help for me. I would recommend this to friends and family definitely getting my value here.

Anonymous

Assisted Living

Family/friend

September 20, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Great Respite care

My mom has been here for respite care and physical therapy while she regains her strength so that she can return to her own home. She has enjoyed joining in the activities with the other residents, going to the dining room and her room is very nice, they have supplied her with everything she needs for her stay here. I would recommend taking a tour here as the community and staff are great.

Anonymous

Assisted Living

Toured community

September 16, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Villa Sorrento is such a great place! I loved that they have assigned seating in the dining area, and the placemats are laminated photos of the resident who sits there. Allows them to see who is not there, and it also helps the senior to see where their place is. Room size, and layout are fine. Most convenient to doctors, hospitals, and my home. However it has a long waiting list for shared rooms and they can give no idea of time it would take to get a shared room. It comes recommended also from a friend who used to visit a resident there.

Anonymous

Assisted Living

Toured community

August 22, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Nice Tour!!

I have no complaints about the tour I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan as well as other amenities for the residents. It was just no the right fit for my dad in the end decision but I would recommend it to anyone.

Anonymous

Assisted Living

Family/friend

April 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Everyone there was wonderful!

My mother in law was only at Villa Sorrento for 4 days before she had a fall and we realized she needed a higher level of care. We wish she would have been able to go back because the caretakers there were wonderful, especially the care manager. The place was clean and well maintained. There were a few things they could have done differently.

Anonymous

Assisted Living

Toured community

March 21, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The best value!

We liked the Villa Sorrento but my loved one did not. In my opinion, it was the best value for the cost. It is perfect for people who are on a budget because they included a lot of care into their monthly rate. I would recommend this community.

Anonymous

Assisted Living

Toured community

December 3, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very clean and nicely decorated. friendly staff, many activities for residents.

Anonymous

Assisted Living

Toured community

March 22, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Review of Villa Sorrento - Torrance, CA

Carla was unavailable but the lady that gave me the tour had great energy an d was very outgoing with residents. Place was clean. No kitchenettes in rooms and assigned seating in dining area. While there a musical performance was well attended in rec room.

Anonymous

Assisted Living

Resident/client

October 21, 2015

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Villa Sorento is horrible!!!

The caregivers are horrible. I got my mom a place at Villa Sorento. According to the reviews that I read, the caregivers goes out of the way to care for their elderly. This is a fallacy!!! They treated my mom badly!!! Something that I couldn't accept. My mom always complain about how they mostly give her the food that she does not like. My mom doesn't have an Alzheimer's. She is just under the hospice care and all she just want is to stay in an elderly community. I am telling everyone about their service because I would not recommend it for anyone!!!

Villa Sorrento

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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