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Waterstone at Wellesley

27 Washington Street, Wellesley, MA 02481

For more information about senior living options:
(866) 374-4058
8.0
Review score
10 reviews
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8.0
Review score
10 reviews
  • 5 star
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    40%
  • 3 star
    10%
  • 2 star
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Waterstone at Wellesley
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Anonymous

Resident/client

5.0 out of 5 stars

Waterstone at Wellesley experience

Waterstone at Wellesley is a terrific community. We enjoy living here as well as the residents. A very warm, welcoming community! We recommend highly!

Read all reviews

Waterstone at Wellesley

Waterstone at Wellesley offers independent and assisted living for seniors in Wellesley, Massachusetts. You can enjoy resort-style amenities at this stylish community. With lush courtyards with walking paths, a putting green, and seating around the fireplace, this community will help you easily feel right at home. Whether you’re drawn to the private movie theater, heated indoor pool, or workout sessions with a personal trainer, you’ll find plenty of inviting and stylish places to explore. Best of all, this community is pet friendly!

Community Details

This vibrant community offers scheduled recreational and cultural events, with plenty of opportunities for you to make your own fun. You might attend a writing seminar, or enjoy live entertainment in the courtyard.

You can enjoy restaurant-style dining as well as an outdoor restaurant. No matter where you dine, you’ll enjoy chef-prepared meals made with fresh, local ingredients. This community even offers personal wine lockers, so you’ll always have your favorite beverage on hand! Take advantage of the concierge services to schedule appointments or apartment maintenance. Provided transportation makes it easy to run any local errands. You’ll also enjoy housekeeping and linen services to keep your personal space neat and clean.

Assisted living residents will also receive personalized...

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Waterstone at Wellesley

8 out of 10
Review Score10 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.1
Care Services
4.3
Staff
3.7
Meals & Dining
5.0
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored Waterstone at Wellesley with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Waterstone at Wellesley has 10 reviews with an average "overall experience" of 4 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 9/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

September 2, 2025

5.0 out of 5 stars
Verified Review

Waterstone at Wellesley experience

Waterstone at Wellesley is a terrific community. We enjoy living here as well as the residents. A very warm, welcoming community! We recommend highly!

Sheila M

Assisted Living

Toured community

February 9, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
3.0
Staff
1.0

Completely Unprofessional Operation

We were looking for our father. We contacted the Waterstone, expressed our interest (especially after we ran into an old soccer coach who lived there and recommended the community), took our father on a visit, and arranged for his medical evaluation at his apartment. It was then that we discovered that my father's medical condition would exclude him, but the nurse gave us hope with a "We'll see." And that was the last we heard from Waterstone. We get it was a no, but it would have been nice to hear this directly. We didn't expect to be ghosted by grown women. Corporate was also unresponsive when we asked for an explanation.

Anonymous

Assisted Living

Family/friend

May 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall great facility, don't expect attention from senior staff.

Really my only disappointment was with the senior staff once my mom moved in. They didn't check in during the first few days and also when she came back from a hospital stay (on hospice) they didn't check in for days until I reached out to them. Otherwise, Waterstone at Wellesley is a great place.

Jane

Independent Living

Family/friend

March 18, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Excellent Professional Friendly Staff and Beautiful Facilities

I highly recommend it for the facilities, the location, the common areas are very appealing, and the staff is very friendly. Communication has been a bit of an issue. The orientation was confusing to my loved ones, although I 'm not sure how much of that was due to Covid. Communication regarding minor maintenance repairs and transportation has also been difficult. The transportation is not as seamless as the make it seem, but I haven't given up on it for appointments and such. My loved ones are very happy with the food. Overall we've been pleased.

Anonymous

Independent Living

Toured community

January 28, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Waterstone is great. It is a really nice community, centrally located in Wellesley. Walking distance to shops and restaurants. The people are very active and seem to have a wonderful relationship with each other.

hllcrst

Independent Living

Family/friend

August 4, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Waterstone at Wellesley is excellent

Our mother has been here for over 4 years. She is 91 with progressive dementia and does need assistance at times, but can also socialize independently. Waterstone has been wonderful. The staff is warm, well trained, always available and helpful. The facility itself is beautiful with comfortable common rooms and absolutely excellent food. The activities are a combination of fun and intellectual, offering a range from music to history presentations to bingo, etc. We would highly recommend Waterstone for assisted living.

Anonymous

Independent Living

Toured community

September 30, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The Other Tour Visit

The tour I was given was a good job. They were on time and knowledgeable of the community. The interaction I seen appeared to be kind and respectful towards the residents. I think I was offered a complimentary meal but I didn't have time. This is in a great spot and it would have been suitable.

Anonymous

Independent Living

Resident/client

January 25, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

The staff really cares

The staff really does care about the residents here. They go out of their way to make sure I am having a great day. Foods good too

Anonymous

Independent Living

Resident/client

December 17, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Pretty good meals

The facility is nice, although the rooms are kind of small. The staff is great and they really care about the residents. This is a relatively new facility, but it seems to be running pretty smoothly. The meals are healthy and they actually taste pretty good.

Anonymous

Independent Living

Toured community

January 13, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Will get back to them they ...

Will get back to them they are full and have a waiting list of 20 people and they just opened in April, plus the bedrooms are small, they are 11x11

Waterstone at Wellesley

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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