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Whitetail Springs Transitional Assisted Living and Memory Care Community

3401 Provost Rd, Pittsburgh, PA 15227

For pricing & availability:
(866) 374-4058
9.3
Review score
27 reviews
Add review
9.3
Review score
27 reviews
  • 5 star
    81%
  • 4 star
    7%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
8.7
Review score
1413 reviews
36 facilities
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Whitetail Springs Transitional Assisted Living and Memory Care Community
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Whitetail Springs Transitional Assisted Living and Memory Care Community community exterior
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street view of Whitetail Springs Transitional Assisted Living and Memory Care Community

Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Great facility

It is by far the nicest home I've been in. The staff is great! The rooms are large. Outside areas the residents have access to without asking permission. It is the nicest home I've been in by far. The staff is attentive and kind. The rooms are large. Plenty of activities. The residents have access to a very nice garden area without asking permission. Food is good. Coffee or tea later in the morning.

Read all reviews

Whitetail Springs Transitional Assisted Living and Memory Care Community

Whitetail Springs Memory Care Community offers a peaceful retirement in the South Hills of Pittsburgh. The community’s classic design offers residents a nostalgic welcome, making them feel comfortable immediately. Surrounded by green fir trees and conifer bushes, the community offers a refreshing breath of air, every time residents step outside. With an energizing activity calendar and a thoughtful staff, residents will experience personal and memory care unlike any other.

Pittsburgh is ideal for history- and nature-loving residents — the city is deeply tied to the nation’s history and boasts many great attractions, including the Phipps Conservatory and Botanical Gardens, Mount Washington, and the Carnegie Museum of Natural History. The area also offers a wide selection of restaurants, shops, and medical facilities. Plus, residents can stroll nearby parks or enjoy golfing at the South Hills Country Club, whenever they’d like.

Whitetail Springs Memory Care Community Details

The community’s experienced staff is dedicated to cultivating an environment that offers independence, honors dignity, empowers choice, promotes well-being, and harnesses support when necessary to ultimately improve quality of life. With the unique memory care program that utilizes Montessori principles — physical engagement, spiritual support, sensory stimulation, social connections, intellectual discovery, and emotional expression — residents...

Senior living options offered

  • Memory Care

Whitetail Springs Transitional Assisted Living and Memory Care Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Whitetail Springs Transitional Assisted Living and Memory Care Community

9.3 out of 10
Review Score27 reviewsWrite a review
Overall Experience
4.6
Cleanliness
5.0
Friendliness
4.9
Care Services
4.7
Staff
4.8
Meals & Dining
4.9
Activities
4.8
Value for Cost
4.4

A Place for Mom has scored Whitetail Springs Transitional Assisted Living and Memory Care Community with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Whitetail Springs Transitional Assisted Living and Memory Care Community has 27 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 27 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

GT

Memory Care

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for Whitetail Springs Transitional Assisted Living and Memory Care Community

The community is well run, very clean, and the staff are friendly and caring. I would recommend to others

Anonymous

Memory Care

Family/friend

July 11, 2025

1.0 out of 5 stars
Verified Review

Would not recommend

My mom was able to walk out the front door at 1am without any alarms going off and staff didn't even know she was gone. She walked a mile on a heavily traveled road and was knocking on doors until the police came. Staff didn't even know she was gone for 40 minutes until police brought her there to see if she was a resident because staff didn't even notice answer the phone when police called.

Chris K

Memory Care

Family/friend

July 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best of the bunch

They are always on the ball. Food is great, and, most importantly, I know my mom is getting the best care.

Anonymous

Memory Care

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great facility

It is by far the nicest home I've been in. The staff is great! The rooms are large. Outside areas the residents have access to without asking permission. It is the nicest home I've been in by far. The staff is attentive and kind. The rooms are large. Plenty of activities. The residents have access to a very nice garden area without asking permission. Food is good. Coffee or tea later in the morning.

Anonymous

Memory Care

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family experience.

Totally wonderful facility! They are a facility that specializes in dementia. Staff is well trained and treat all patients with dignity and respect. They have engaging activities throughout the day to keep patients active. The chef is phenomenal - some of the best meals I've encountered in a facility. End of life care was compassionate and attentive to family

Anonymous

Memory Care

Family/friend

October 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Staff

5 for all of them! I think Whitetail Springs was perfect, only if my Aunt was a bit more healthy to have enjoyed it. The staff was caring to your needs of the family member, kept you up to date with calls if needed. The facility was well taken care of inside & on the grounds, plenty of activities to keep you busy or left you alone if you didn't want to partake in them but wanted to watch

Chris K

Memory Care

Family/friend

September 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing for Mom

I researched multiple facilities with the help of A Place for Mom. We found Whitetail Springs in Whitehall. It has been amazing for my mom. She suffers from Lewy Body. They are extremely knowledgeable in all forms of dementia. You should make sure you check them out if you are in a similar situation.

Anonymous

Memory Care

Family/friend

May 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A facility that will give your loved one excellent care and peace of mind for you

As you can see I found the facility to be excellent. I transferred my husband from [community name removed] to Whitetail. Whitetail far exceeds [community name removed].The whole package is superb. We would most definitely recommend this community to other families based on the experience we have had so far.

Anonymous

Memory Care

Family/friend

May 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Whitetail Springs Transitional Assisted Living and Memory Care Community

It was a perfect place for my father in law. He was well cared for and seemed very happy.

Anonymous

Memory Care

Family/friend

March 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Facility - Highly Recommend

Truly this place is one of the best! The quality of care and cleanliness are amazing. The activities and food are also top notch. They really do care for their residents. They communicate regularly and my loved one is always clean/changed. Rooms are well kept and laundry completed weekly and put back neatly. Clinical staff report changes they are noticing. I never had to worry.

Dawn H

Memory Care

Family/friend

June 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Whitetail Springs Transitional Assisted Living and Memory Care Community

It is a wonderful place and I would highly recommend it. I know that my loved one is being well cared for and is safe. Instantly knew it was the right fit. The staff, the building, the activities

George's Daughter

Memory Care

Family/friend

June 9, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Value for Cost
2.0
Care Services
2.0
Staff
2.0
Meals & Dining
3.0

Don't Judge a Book By It's Cover

My dad was a resident at Whitetail Springs for 2 months. When he first arrived he needed PT for walking, and everyone was very nice. I would visit him every day from 3-8. He liked it there. One day I went up and he could no longer move his legs to walk while sitting in his wheelchair, he could not raise his right arm. I mentioned it to the aides and no one got back to me. One day a got a call that my Dad had fallen out of his wheelchair while watching TV with the others in the TV room, they sent Daddy to the Emergency Room to be checked out. While at the Emergency Room the doctor ran different tests and told me he did not suffer any injuries from the fall, BUT the test showed he had had a stroke a few weeks earlier, that is why he had trouble moving his right arm and legs. Since my Dad could not feed himself after the stroke, even though he tried, sometimes they would let me feed him, but there was one particular nurse/aide that would not, she said because of COVID, she had me escorted out of the dining area crying, I was so humiliated, after that I brought food from home and fed him in his room. A few weeks later his roommate was taken to the hospital and diagnosed with COVID. When his roommate returned, I asked for Daddy to be moved to another room, they would not move him, Daddy had to stay in the same room as his roommate that had COVID. The cleaning lady Doreen keeps the facility VERY clean, it never smelled. There were a lot of nice good workers, Darlena, Kelly and Valarie to name a few, but the facility had bad management communication. One day the workers would let me feed my dad and the next day different workers would not. Same thing with his teeth and hearing aids somedays he had them in and others days he did not. The day he died they actually lost my dad’s dentures, even though I removed them the night before and put them on the top shelf of his cabinet. I wrote to the main office in Bend, Oregon about my treatment and concerns. Mr. Nassar told me that he made a trip to Pennsylvania, he met with Tara the Executive Director and Jennifer the Regional Director of Operations and personally addressed my issues. Which was VERY nice of him. I hope things are going better now. I want the facility to do good, my advice is to speak up, make a list of what your loved ones daily needs are and tape it up in their room so the aids know, don’t just assume. A lot of the residents did not get visitors, I went every day, some thought I came to visit them, they would join in with Daddy and me on walks and working puzzles. My rating is a 3, but if changes were made I would rate it higher.

Anonymous

Memory Care

Family/friend

June 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thoughtful and caring staff. Clean and happy place for your loved ones

My mother is a current resident at Whitetail Springs Transitional Assisted Living and Memory Care. I'm very happy with this facility, so far. They pay attention to the residents and their staff seems happy and well supported internally. There's good leadership at the top. The staff is all friendly, helpful, and great. The food is awesome. The workers take pride in what they do. The housekeepers are dolls. I would recommend this facility to family and friends.

Cindi

Memory Care

Family/friend

April 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and welcoming community.

My experience with Whitetail Springs has been positive. They keep the place clean, and nasty smells aren't an issue. Everyone is friendly and welcoming. They have daily activities. My one and only wish is that visiting hours were later in the evening.

Bill

Memory Care

Family/friend

March 9, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Would recommend as far as memory care goes.

I think memory care in general can only get so good. I think the facility is nice. The majority of the people are nice. The food is okay for what they can eat. It is what it is, a memory care unit. But it is nicer than the majority of them.

Thomas

Memory Care

Family/friend

February 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0

Highly recommended, one of he best medical center in PA

The thing that first impressed me about Whitetail Springs was when [name removed] was taking me around for the tour she called all of the residents by name and she said they know all of them like they are family and know their families as well. I have found that to be true I have been very well pleased with the way that they treat me. It is also very easy to find and get to as well if you are in the Pittsburgh area. I am amazed by how well everything worked out. I would absolutely recommend the facility to anyone looking for memory care for their loved ones.

Debra

Memory Care

Family/friend

October 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I Feel My Loved One is In the Most Secure Place Possible and This Gives Me Peace of Mind

My loved one has been pleased with the care they are receiving here. The staff always have my loved one clean, dressed, and involved in the activities when I visit. I feel the staff really look at for the resident's care and care for them well. The resident to staff ratio is low and this is wonderful. The staff have all been great to work with and friendly. There are three meals a day and snacks served to the residents. There is a variety of options for the residents to choose from. The community is very thoughtful about nutrition for the residents. The safety and security measures the community has if top notch!

Julie R

Memory Care

Family/friend

October 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Great Community

Our interaction with the staff was awesome. We picked this community, because It looked nice when you walked in, and the people were friendly and enthusaistic to get my loved one to come in. Overall, it's a great community to check out.

Laurie S

Memory Care

Industry reviewer

September 14, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Culinary Experience!

I had the pleasure of visiting Whitetail Springs and having a chef prepared meal for lunch. He made turkey meatball subs and it was delectable! He did a great job of elevating a sub sandwich and incorporating healthier choices like ground turkey. The community was clean and the residents seemed engaged. I look forward to future visits.

Frederick

Memory Care

Family/friend

August 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

5 Stars

Whitetail Springs is just about ideal for this particular affliction. For memory care, I couldn't think of anything better. You could visit at any time. My loved one was given very good care. And the facility was very clean, with no urine odors.

Whitetail Springs Transitional Assisted Living and Memory Care Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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