GT
Memory CareFamily/friend
October 7, 2025
Review for Whitetail Springs Transitional Assisted Living and Memory Care Community
The community is well run, very clean, and the staff are friendly and caring. I would recommend to others
3401 Provost Rd, Pittsburgh, PA 15227

Anonymous
Spouse or partner of resident/client
Great facility
It is by far the nicest home I've been in. The staff is great! The rooms are large. Outside areas the residents have access to without asking permission. It is the nicest home I've been in by far. The staff is attentive and kind. The rooms are large. Plenty of activities. The residents have access to a very nice garden area without asking permission. Food is good. Coffee or tea later in the morning.
Read all reviewsWhitetail Springs Transitional Assisted Living and Memory Care Community
Whitetail Springs Memory Care Community offers a peaceful retirement in the South Hills of Pittsburgh. The community’s classic design offers residents a nostalgic welcome, making them feel comfortable immediately. Surrounded by green fir trees and conifer bushes, the community offers a refreshing breath of air, every time residents step outside. With an energizing activity calendar and a thoughtful staff, residents will experience personal and memory care unlike any other.
Pittsburgh is ideal for history- and nature-loving residents — the city is deeply tied to the nation’s history and boasts many great attractions, including the Phipps Conservatory and Botanical Gardens, Mount Washington, and the Carnegie Museum of Natural History. The area also offers a wide selection of restaurants, shops, and medical facilities. Plus, residents can stroll nearby parks or enjoy golfing at the South Hills Country Club, whenever they’d like.
The community’s experienced staff is dedicated to cultivating an environment that offers independence, honors dignity, empowers choice, promotes well-being, and harnesses support when necessary to ultimately improve quality of life. With the unique memory care program that utilizes Montessori principles — physical engagement, spiritual support, sensory stimulation, social connections, intellectual discovery, and emotional expression — residents...
Whitetail Springs Transitional Assisted Living and Memory Care Community
Total monthly costs depend on room type, select services, and the level of care needed
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Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Whitetail Springs Transitional Assisted Living and Memory Care Community
A Place for Mom has scored Whitetail Springs Transitional Assisted Living and Memory Care Community with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Whitetail Springs Transitional Assisted Living and Memory Care Community has 27 reviews with an average "overall experience" of 4.6 out of 5.
GT
Memory CareFamily/friend
October 7, 2025
The community is well run, very clean, and the staff are friendly and caring. I would recommend to others
Anonymous
Memory CareFamily/friend
July 11, 2025
My mom was able to walk out the front door at 1am without any alarms going off and staff didn't even know she was gone. She walked a mile on a heavily traveled road and was knocking on doors until the police came. Staff didn't even know she was gone for 40 minutes until police brought her there to see if she was a resident because staff didn't even notice answer the phone when police called.
Chris K
Memory CareFamily/friend
July 10, 2025
They are always on the ball. Food is great, and, most importantly, I know my mom is getting the best care.
Anonymous
Memory CareFamily/friend
May 13, 2025
It is by far the nicest home I've been in. The staff is great! The rooms are large. Outside areas the residents have access to without asking permission. It is the nicest home I've been in by far. The staff is attentive and kind. The rooms are large. Plenty of activities. The residents have access to a very nice garden area without asking permission. Food is good. Coffee or tea later in the morning.
Anonymous
Memory CareFamily/friend
February 26, 2025
Totally wonderful facility! They are a facility that specializes in dementia. Staff is well trained and treat all patients with dignity and respect. They have engaging activities throughout the day to keep patients active. The chef is phenomenal - some of the best meals I've encountered in a facility. End of life care was compassionate and attentive to family
Anonymous
Memory CareFamily/friend
October 17, 2024
5 for all of them! I think Whitetail Springs was perfect, only if my Aunt was a bit more healthy to have enjoyed it. The staff was caring to your needs of the family member, kept you up to date with calls if needed. The facility was well taken care of inside & on the grounds, plenty of activities to keep you busy or left you alone if you didn't want to partake in them but wanted to watch
Chris K
Memory CareFamily/friend
September 11, 2024
I researched multiple facilities with the help of A Place for Mom. We found Whitetail Springs in Whitehall. It has been amazing for my mom. She suffers from Lewy Body. They are extremely knowledgeable in all forms of dementia. You should make sure you check them out if you are in a similar situation.
Anonymous
Memory CareFamily/friend
May 9, 2024
As you can see I found the facility to be excellent. I transferred my husband from [community name removed] to Whitetail. Whitetail far exceeds [community name removed].The whole package is superb. We would most definitely recommend this community to other families based on the experience we have had so far.
Anonymous
Memory CareFamily/friend
May 6, 2024
It was a perfect place for my father in law. He was well cared for and seemed very happy.
Anonymous
Memory CareFamily/friend
March 18, 2024
Truly this place is one of the best! The quality of care and cleanliness are amazing. The activities and food are also top notch. They really do care for their residents. They communicate regularly and my loved one is always clean/changed. Rooms are well kept and laundry completed weekly and put back neatly. Clinical staff report changes they are noticing. I never had to worry.
Dawn H
Memory CareFamily/friend
June 12, 2023
It is a wonderful place and I would highly recommend it. I know that my loved one is being well cared for and is safe. Instantly knew it was the right fit. The staff, the building, the activities
George's Daughter
Memory CareFamily/friend
June 9, 2023
My dad was a resident at Whitetail Springs for 2 months. When he first arrived he needed PT for walking, and everyone was very nice. I would visit him every day from 3-8. He liked it there. One day I went up and he could no longer move his legs to walk while sitting in his wheelchair, he could not raise his right arm. I mentioned it to the aides and no one got back to me. One day a got a call that my Dad had fallen out of his wheelchair while watching TV with the others in the TV room, they sent Daddy to the Emergency Room to be checked out. While at the Emergency Room the doctor ran different tests and told me he did not suffer any injuries from the fall, BUT the test showed he had had a stroke a few weeks earlier, that is why he had trouble moving his right arm and legs. Since my Dad could not feed himself after the stroke, even though he tried, sometimes they would let me feed him, but there was one particular nurse/aide that would not, she said because of COVID, she had me escorted out of the dining area crying, I was so humiliated, after that I brought food from home and fed him in his room. A few weeks later his roommate was taken to the hospital and diagnosed with COVID. When his roommate returned, I asked for Daddy to be moved to another room, they would not move him, Daddy had to stay in the same room as his roommate that had COVID. The cleaning lady Doreen keeps the facility VERY clean, it never smelled. There were a lot of nice good workers, Darlena, Kelly and Valarie to name a few, but the facility had bad management communication. One day the workers would let me feed my dad and the next day different workers would not. Same thing with his teeth and hearing aids somedays he had them in and others days he did not. The day he died they actually lost my dad’s dentures, even though I removed them the night before and put them on the top shelf of his cabinet. I wrote to the main office in Bend, Oregon about my treatment and concerns. Mr. Nassar told me that he made a trip to Pennsylvania, he met with Tara the Executive Director and Jennifer the Regional Director of Operations and personally addressed my issues. Which was VERY nice of him. I hope things are going better now. I want the facility to do good, my advice is to speak up, make a list of what your loved ones daily needs are and tape it up in their room so the aids know, don’t just assume. A lot of the residents did not get visitors, I went every day, some thought I came to visit them, they would join in with Daddy and me on walks and working puzzles. My rating is a 3, but if changes were made I would rate it higher.
Anonymous
Memory CareFamily/friend
June 6, 2023
My mother is a current resident at Whitetail Springs Transitional Assisted Living and Memory Care. I'm very happy with this facility, so far. They pay attention to the residents and their staff seems happy and well supported internally. There's good leadership at the top. The staff is all friendly, helpful, and great. The food is awesome. The workers take pride in what they do. The housekeepers are dolls. I would recommend this facility to family and friends.
Cindi
Memory CareFamily/friend
April 11, 2023
My experience with Whitetail Springs has been positive. They keep the place clean, and nasty smells aren't an issue. Everyone is friendly and welcoming. They have daily activities. My one and only wish is that visiting hours were later in the evening.
Bill
Memory CareFamily/friend
March 9, 2023
I think memory care in general can only get so good. I think the facility is nice. The majority of the people are nice. The food is okay for what they can eat. It is what it is, a memory care unit. But it is nicer than the majority of them.
Thomas
Memory CareFamily/friend
February 15, 2023
The thing that first impressed me about Whitetail Springs was when [name removed] was taking me around for the tour she called all of the residents by name and she said they know all of them like they are family and know their families as well. I have found that to be true I have been very well pleased with the way that they treat me. It is also very easy to find and get to as well if you are in the Pittsburgh area. I am amazed by how well everything worked out. I would absolutely recommend the facility to anyone looking for memory care for their loved ones.
Debra
Memory CareFamily/friend
October 7, 2022
My loved one has been pleased with the care they are receiving here. The staff always have my loved one clean, dressed, and involved in the activities when I visit. I feel the staff really look at for the resident's care and care for them well. The resident to staff ratio is low and this is wonderful. The staff have all been great to work with and friendly. There are three meals a day and snacks served to the residents. There is a variety of options for the residents to choose from. The community is very thoughtful about nutrition for the residents. The safety and security measures the community has if top notch!
Julie R
Memory CareFamily/friend
October 4, 2022
Our interaction with the staff was awesome. We picked this community, because It looked nice when you walked in, and the people were friendly and enthusaistic to get my loved one to come in. Overall, it's a great community to check out.
Laurie S
Memory CareIndustry reviewer
September 14, 2022
I had the pleasure of visiting Whitetail Springs and having a chef prepared meal for lunch. He made turkey meatball subs and it was delectable! He did a great job of elevating a sub sandwich and incorporating healthier choices like ground turkey. The community was clean and the residents seemed engaged. I look forward to future visits.
Frederick
Memory CareFamily/friend
August 22, 2022
Whitetail Springs is just about ideal for this particular affliction. For memory care, I couldn't think of anything better. You could visit at any time. My loved one was given very good care. And the facility was very clean, with no urine odors.
Whitetail Springs Transitional Assisted Living and Memory Care Community
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.