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American House Johnson City

406 E Mountain View Rd, Johnson City, TN 37601

For pricing & availability:
(866) 374-4058
9.5
Review score
44 reviews
Add review
9.5
Review score
44 reviews
  • 5 star
    57%
  • 4 star
    34%
  • 3 star
    5%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.8
Review score
2885 reviews
56 facilities
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American House Johnson City
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American House Johnson City community exterior
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American House Johnson City in google map
street view of American House Johnson City

Sharron

Sibling of resident/client

5.0 out of 5 stars

A Good Place to send Loved Ones Who Need Extra Help

We were happy with American House. The staff is friendly and helpful. I especially appreciated the nurse. They kept me informed of any issues.

Read all reviews

American House Johnson City

This memory care and assisted living community is located in Johnson City, which is consistently ranked as one of the best places to live in Tennessee. Residents of American House Johnson City enjoy a maintenance-free lifestyle with lots of opportunities for fun and activity. The well-manicured grounds feature a secure outdoor courtyard, paved walking paths, and community gardens. Inside you'll find an activity room, lots of common areas, and a beauty salon and barbershop. Services provided here include three chef-prepared meals served daily with assistance from the care staff, in either the main dining room or in one of the private dining rooms. Small pets are also welcome in this community!

State Classification

American House Johnson City is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

American House Johnson City

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for American House Johnson City

9.5 out of 10
Review Score44 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.6
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored American House Johnson City with 9.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, American House Johnson City has 44 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 9/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sharron

Assisted Living

Family/friend

September 29, 2025

5.0 out of 5 stars
Verified Review

A Good Place to send Loved Ones Who Need Extra Help

We were happy with American House. The staff is friendly and helpful. I especially appreciated the nurse. They kept me informed of any issues.

Anonymous

Assisted Living

Family/friend

September 23, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

our family's experience

Definitely a wider variety of activities. They also need to have special meals for holidays and host family nights. They lack in variety of food offered. A lot of soup and sandwiches for dinner and fish a lot. They charge to much for what you get. It is kept clean and the rooms are nice.

Anonymous

Assisted Living

Family/friend

August 11, 2025

4.0 out of 5 stars
Verified Review

American House Gets TOP Reviews!

The staff is very caring and supportive. I would give them a 9 on a 1-10 scale. Activities are good when happening. I'm referring to the Memory Care Unit. The food is plentiful and looks good! This is for breakfast, lunch and dinner. Snacks are at 10am, 2pm and before bedtime!

Anonymous

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Review for American House Johnson City

Everything was very good, the food the staff, and the activities. They took excellent care of my dad. The only complaint I had was with the business manager. My dad had long term care insurance and the business manager never filled out the necessary paperwork for reimbursement even after numerous requests. It didn't really turn into a big issue because there was a 60 day waiting period for benefits to kick in and he passed away before that time. She was not friendly or helpful.

Anonymous

Assisted Living

Family/friend

June 3, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

American House Johnson City

Everything seemed ok at first. Mom was there 3 months. Staff was friendly. Mom was on hospice. There were a couple times she didn't get meals. Totally unacceptable. Food quality so so. Seldom received her newspaper daily, which for someone her age was very important. Mom passed away last week. It was a holiday weekend and the staff that were working were kind and helpful. All of us are out of state. When we asked a time frame for getting her things we were bluntly told by admin we had until Saturday or get charged and on us. Next day it was what can we do. Sorry but my brother and sister worked their tails off to get it done. While the nurses and aides were good I have some regrets placing my mom here. It all seems trivial but my mom was dying. Good food everyday and her paper was important her and us. Multiple calls were made regarding issues multiple times.

Suter C

Memory Care

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Experience

When looking for a place for my mom it was very important to me that the residents and staff all seemed happy. Usually when staff and residents seem content and upbeat they are getting good care. This is exactly the way it is at The American House. We are so happy that’s where my mom is getting wonderful care.

Linda B

Assisted Living

Family/friend

December 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Competent and caring

The nursing staff is competent and caring. They go the extra mile in seeing to the needs of the residents. Those who take care of janitorial work are friendly and polite. Their work is top notch. The activities available are well planned. That staff is also friendly.

Bob F

Assisted Living

Family/friend

December 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful Assisted Living Facility

My father-in-law became ill and quickly needed an assisted living facility. Years ago I found a facility for my own father and during my search learned that the most important thing was the staff, not the building or the amenities. I also learned that many facilities “nickel and dime” you for everything, even for toilet paper. American House is not one of these. I feel their pricing is reasonable for the excellent service they provide. We visited many local facilities and after visiting American House, knew our search was over. The staff was welcoming and wanted to help us in any way they could. They worked with us to best understand his needs and how their facility could optimally care for him. As an example, Dad had difficulty walking so they reserved a room close to the nursing station, common area, and dining room to make his life easier. We are very thankful to American House for making my father-in-law’s last year the best it possibly could have been for him and for us.

Sharon P

Assisted Living

Family/friend

December 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Perfect Place for my Dad

Dad lived 13 hours away from here when I suddenly needed an assisted living facility for him local to me. American House was the only facility near me that actually wanted to help me choose the best place for Dad. They truly cared about him and his needs, unlike other assisted living locations that simply wanted to show off their facility and fill a vacant room even if they weren’t a good fit for him. All the staff at American House bent over backwards to accommodate us getting him moved in on very short notice, despite difficulties from the rehab facility he was coming from in NJ. Everyone there took excellent care of him and treated him with dignity. They are all friendly, helpful, communicative, and work extremely hard taking care of the residents. Dad was very happy there. I could not have chosen a better place for him - it was a perfect fit for him and his family. In fact, Dad died a year ago and I still keep in touch with the staff, as we are "all kin."

Kenneth G

Assisted Living

Family/friend

December 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Peace of mind

We arranged for our parents to move into the assisted living side ~3 months ago. 8 days prior to move-in, my mom fell, broke a hip, had surgery & was in rehab for 5 weeks. The fall/surgery impacted her dementia greatly resulting with her moving into memory care upon release from rehab. Her care in memory care was phenomenal with care & concern around the clock. Unfortunately she had a stroke, never recovered & passed away. During this time AH was so good to our dad, comforting him with kindness & true concern. He is adjusting slowly to all the changes in his life but we have Peace of Mind knowing he’s taken very good care of and allows us to focus on him when visiting rather than constantly working if he was home. Recommend AH for anyone with elderly family members.

Sharron C

Assisted Living

Family/friend

December 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A caring place.

We are happy with the care that is given. The staff seems to keep in touch with the residents and keeps current on their needs. We appreciate the physical and speech therapy. The family nights are appreciated. It is comforting to know that your life bed one is being looked after. The staff is so friendly and helpful.

Kim G

Assisted Living

Family/friend

November 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Wonderful experience

I did have to move my dad into a nursing home in Oct 2023 due to the progression of his dementia. I would have loved to keep him in Am. House memory care but it was cost prohibitive and they do not take Medicaid. His experience there was wonderful. They took good care of my dad while he was there. They really knew him and cared about him as a person. He enjoyed the church sermons and loved the live music that they had several times a week.

William Pete C

Memory Care

Family/friend

October 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for your family member to be

Loved the place from the first time we walked in. From the friendly management to staff. Everyone always has a smile on their face. Very clean place too. We’re so happy this is were we placed our uncle.

Edie G

Assisted Living

Family/friend

October 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very nice facility

American House is a very nice facility. It feels more like a hotel lobby than an assisted living facility when you walk in. The staff are all very nice and the food is very good. My family is very happy with our choice.

Sherri

Assisted Living

Family/friend

September 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

American House JC- a Great Fit for my husband with Early-Onset Alzheimer's

My husband, who has Alzheimer's disease, has lived in assisted living at American House in Johnson City for almost six weeks. He will transition to their memory care unit when the time comes. We have been happy with all the staff so far. Intake was smooth and we have been pleased with the food and the medication assistance, cleaning, and laundry service. [name removed] has made a lot of new friends and there are activities daily that are communicated with residents and their families via monthly activity calendars and emails. A church service is provided on Sunday morning and there are Bible study classes throughout the week. Besides entertainment and educational opportunities, physical activities like walking outside with a friend or in the hallways are encouraged . The residents' safety is taken very seriously, and a huge burden has been lifted from me knowing that my husband is safe, fed, and with friends. [name removed] says that "most every day here is a good day." I'm happy that he is happy.

Anonymous

Assisted Living

Family/friend

August 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
1.0

American house Johnson City review

You have such a great team, getting the food to higher quality would make all the difference. That was the ongoing complaint that I heard consistently.

Kay N

Assisted Living

Family/friend

July 25, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful

My ex- husband ( father of my children) is living at American House. He is so unbelievably happy. I am beyond grateful that my kids aren’t worried about their father now that he is living at American House. Thank you,

Kimberly P

Assisted Living

Family/friend

April 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Went to ask questions/Left with a placement

After making the difficult decision to move my dad, I met with AH and had all my questions answered. I left feeling more at peace with my choice. I live in another state-16 hours away, but the staff has been very accommodating from getting paperwork completed to answering any questions/concerns I may have. I know my dad is being given the best possible assistance. I'm very thankful that Westerns are a choice on his television! I can only hope my dad is a blessing to those he is in contact with daily. Take the tour. Ask the questions.

Anonymous

Assisted Living

Family/friend

April 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

My mom was briefly a resident at American House Johnson City and she had a good experience at this facility. Everyone seemed pretty nice and the food wasn't bad. Based on our experience, I would recommend this facility to others.

WH

Assisted Living

Family/friend

March 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for American House Johnson City

My Mom is very happy there and I can only say good things about American House. I'm so glad we found it.

American House Johnson City

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around American House Johnson City

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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