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Arbor Terrace Hamilton Mill

3581 Braselton Highway, Dacula, GA 30019

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(866) 374-4058
7.9
Review score
38 reviews
Add review
7.9
Review score
38 reviews
  • 5 star
    63%
  • 4 star
    21%
  • 3 star
    3%
  • 2 star
    8%
  • 1 star
    5%
See all reviews
8.6
Review score
1195 reviews
32 facilities
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Arbor Terrace Hamilton Mill
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Sheila

Loved one of resident/client

5.0 out of 5 stars

My loved one is thriving!

My loved one is safe, cared for, and I've not had one moment of concern for her well being while there. The facility is beautiful and well maintained. The activities available are positive and welcoming. She has really thrived there. Highly recommend!!!

Read all reviews

Arbor Terrace Hamilton Mill

Arbor Terrace Hamilton Mill offers multiple levels of care and can accommodate a wide-range of fluctuating health and medical needs, including memory care. Our community is designed to cater to seniors with an array of diverse interests, varying personal preferences, ability levels, and care needs. Our professional staff does everything in their power to create a safe, secure, and homelike atmosphere. Our campus offers many senior living spaces designed to comfort and entertain. Whether you want to grab a coffee and a good book and lounge in our library, or take a stroll around our professionally landscaped garden—you have the ability to customize your day!

Community Services and Amenities

Promoting mental, physical, and spiritual health is important to us. We encourage residents to sign up for our exercise classes or work out in our fitness center. For residents who’ve dealt with a recent illness, we have onsite therapy and several rehabilitative partnerships, which are available to provide guidance and assistance. Additional amenities and services include:

  • Personal linen and laundry services
  • Housekeeping
  • Scheduled transportation
  • Exercise and wellness programs
  • Concierge programs
  • Three homemade meals a day
  • Beauty salon and barber services
  • Library
  • Art and education

Living Arrangements

We offer a variety of versatile floor plans to fit every resident’s need, style, and preference. Contact A...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Arbor Terrace Hamilton Mill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arbor Terrace Hamilton Mill

7.9 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.1
Staff
4.6
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Arbor Terrace Hamilton Mill with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Arbor Terrace Hamilton Mill has 38 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sheila

Assisted Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Verified Review

My loved one is thriving!

My loved one is safe, cared for, and I've not had one moment of concern for her well being while there. The facility is beautiful and well maintained. The activities available are positive and welcoming. She has really thrived there. Highly recommend!!!

Anonymous

Assisted Living

Family/friend

March 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Not equipped to handle behaviors of dementia patients

This was hard for me to rate. The bottom line is my mother was in memory care and she was difficult. I discovered that the staff really didn't know how to redirect dementia patients and my mother wasn't treated with kindness. I felt sometimes the staff actually made her behavior worse by the things they said to her. Administrators acted like they cared, but the med techs, nurse practitioner, and the manager of memory care would tell me all the time what behaviors from my mother would get her kicked out of the facility. It was a very stressful time for me. I felt like they couldn't wait to kick her out. My mother is at [community removed] now. She is still difficult but staff works together with the director and nurse manager to come up with ways to redirect my mother and reduce her agitation. She is treated with respect and understanding by staff and often is helpful in getting my mother's cooperation. In addition, [community removed] is less expensive than Arbor Terrace.

Anonymous

Independent Living

Family/friend

November 11, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
3.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Highly Recommend

The dining room is the biggest issue. They use way too much salt. They don't work with any special diets . I highly recommend Arbor Terrace, but the dining just needs to be more flexible to accommodate special needs that seniors often have. It's a super nice place, and extremely safe. That was a high priority for me given the locations of many other facilities in the area.

Beth

Assisted Living

Family/friend

October 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Arbor Terrace Hamilton Mill

My mother has been a resident for a few years and we both are very pleased with her care, all if the staff and the activities that keep her active!

Anonymous

Assisted Living

Family/friend

September 25, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Not recommended for dementia patients with challenging behaviors.

Many of the staff were friendly, but my mother is definitely a more difficult person with dementia to deal with and some staff seemed afraid of her and others seemed to almost antagonize her. They didn't seem familiar with dealing with behaviors common to many dementia patients. When my mother would try to take a phone to call 911 to complain that people were stealing her things, staff would try to grab the phone from her and tell her that she couldn't use the phone. In her new place, this happened one time, they asked my mother why she wanted to use the phone and when she said that someone stole her things, the staff member sympathized with my mother and said I will take care of that for you. You need to sit down and relax and let me handle it. I'll get you a cup of coffee. My mother must have felt heard because she calmed down and then forgot all about it. I've watched them distract and redirect others in my mother's community. I think Arbor Terrace is a good place for people that only exhibit mild behaviors with their dementia. To be fair, you should know that my mother ended up hitting an aide with a cane when she was told she couldn't use the phone. The police were called and they took my mother to emergency. She then went to a geriatric psychiatric facility. I was called by Arbor Terrace almost daily by the staff asking me to come to either calm my mother down or help the med tech give my mother her medication. Arbor Terrace is more expensive than [community removed] I have only been called twice from the [community removed]. Once because my mother fell, and then again when another patient hit my mother. Their staff treat the people in memory care with respect.

DL

Memory Care

Family/friend

July 6, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Quality

Arbor Terrace Hamilton Mill is a well-run, quality facility. It was an especially great if the resident can walk or can transfer from wheelchair on their own. Our challenge: the memory center did not allow Hoyer lifts. When a Hoyer lift became necessary, our loved one (who was in Hospice) was given a 30 day notice to leave. Even though Hospice would supply the Hoyer lift, Arbor Terrace would not allow it. So we had to move a 91-year old Alzheimer’s patient within 30 days. Arbor Terrace is a beautiful facility, and can be a great place to live. It unfortunately didn’t work out that way for us.

Anonymous

Assisted Living

Family/friend

April 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place. Wonderful staff

I highly recommend Arbor Terrace every chance I get - its excellent, particularly the staff, food, activities, loving care.

Jan

Assisted Living

Family/friend

May 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Love and caring lives here.

Arbor Terrace Hamilton Mill is an excellent community all the way around. I could not be happier. The staff members are excellent. The facility is pristine. My brother is very happy there. I had lunch there the other day and the good was great. Based on the experience we have had so far, we would absolutely recommend this community to other families.

anonymous

Memory Care

Family/friend

December 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
5.0

A good place, with beautiful surroundings and access to the outside.

They have done very well - I would highly recommend it. It's a very good place for somebody who needs help. Sometimes the language barrier with the caregivers is a little tough (for someone of my age to hear and understand), but they're very willing to help. And overall I would recommend Arbor Terrace.

Anonymous

Assisted Living

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Arbor Terrace Hamilton Mill

The food is okay. We picked this community, because it was better suited for my loved one, it's quieter, and it was more age appropriate. It's a very safe location and it's super clean. The dining room area lost the chef, and sometimes it's too much salt on the food. Sometimes everything offered on the menu, is often not available for the residents. I would recommend to other families. It's a nice place, and they take really good care of the community.

Anonymous

Assisted Living

Toured community

September 7, 2022

4.0 out of 5 stars
Verified Review

Toured

Was a very welcoming tour, very clean and inviting. In the end we chose one that was a better fit for our family.

Joy

Independent Living

Family/friend

June 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive Experience on the First Try

I would recommend you check in to the community and see if it would be the right fit for your loved one. It is a really nice community. They have a lot of activities for the residents to choose from to participate in. They have celebrations, outings, games, and more as some activities available. My loved one is really enjoying breakfast. If the resident doesn't feel like eating in the dining room, they can call down and have the meal ready to be picked up for to go to eat in their room. There is a full kitchen and washer and dryer in the apartment for the residents to use. The only thing that is not included in the monthly fee is cable. The resident does have the option to opt in for this for an additional fee.

anonymous

Assisted Living

Family/friend

May 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pleased with our experience

I first looked at Arbor Terrace Hamilton Mill back in 2016 and I loved it and was eager for my parents to move in. Unfortunately they did not have independent living at the time and they were not ready for assisted living. Once we got everything figured out and they offered independent living, we knew this was the place. Everyone is very personable, helpful, and they are on top of any issues if things comes up. My parents have said a few things about the dining experience. They have said sometimes the food is way too spicy or too rich. They really like the main chef though, he comes out and talks to the residents to get feedback which is wonderful. We would like to give a shout out to [name removed] the waitress. She puts up with a lot and is a real gem. They love everything about the facility really. There are plenty of activities provided and we really like [name removed] the activities director who has come on. We now get information on what is going on and I really appreciate that. The staff have all been just awesome to my parents. I really have no negatives about the facility and would highly recommend them to others and actually already have.

anonymousv

Assisted Living

Toured community

April 25, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we had a wonderful experience we thought it was a great community

anonymous

Assisted Living

Toured community

March 9, 2022

4.0 out of 5 stars
Verified Review

Tour of Arbor Terrace

We had a really great tour experience with Arbor Terrace and liked what we saw and what they offered. For us, it just came down to the location.

anonymous

Independent Living

Toured community

March 4, 2022

2.0 out of 5 stars
Verified Review

Tour of Arbor Terrace

For me the tour gets a 2 because it was not going to work out for my needs. There are cottages for independent living but they are far away from everything. You have to drive to go eat, to go to activities, etc. It is just far away from everything. They also did not have a lot of handicap parking spaces available.

Anonymous

Independent Living

Toured community

February 11, 2022

5.0 out of 5 stars
Verified Review

Tour of Arbor

The tour was good and the community is great with a lot of friendly people. Overall, it just boiled down to the location, as it was not close enough to the medical road. I would have also been further from family.

anonymous

Assisted Living

Family/friend

February 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Pleased with our experience

Arbor Terrace knows how to handle individuals who have some memory loss. When they did the assessment they saw that and let us know that all of their staff are trained properly. When we toured with them, they were not trying to sell the facility itself, they actually seemed to care more about the individual and what they need. They have activities going all the time, they are always keep her busy. I have seen some of the food she gets and it does not look great, she is not a picky eater and she barely eats. The variety is fine, but the quality of the food and the portion sizes need improvement. I would definitely recommend them to others looking.

Sarina R

Assisted Living

Family/friend

November 24, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

So Happy She's There!

The staff is all very attentive, cheerful, and helpful. The facility is beautiful and always clean. Mom has made so many friends and she loves her apartment.

Anonymous

Assisted Living

Toured community

July 31, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Just didn't feel right for mom. A little pricey for us right now.

Arbor Terrace Hamilton Mill

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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