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Arden Courts A ProMedica Memory Care Community in Chagrin Falls

8100 E Washington St, Chagrin Falls, OH 44023

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(866) 374-4058
9.8
Review score
22 reviews
Add review
9.8
Review score
22 reviews
  • 5 star
    81%
  • 4 star
    9%
  • 3 star
    0%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
9.2
Review score
2712 reviews
78 facilities
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Arden Courts A ProMedica Memory Care Community in Chagrin Falls
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Arden Courts A ProMedica Memory Care Community in Chagrin Falls community exterior
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Nadine

Child of resident/client

5.0 out of 5 stars

Our families experience

The overall experience and staff gets a 5+. The aides there took care of our mother like she was their own. No place could compare. Always clean, bright and never smelled bad. (Lots do). Definitely have already recommended

Read all reviews

Arden Courts A ProMedica Memory Care Community in Chagrin Falls

Enjoy tranquil, countryside living in Arden Court of Chagrin Falls. Surrounded by mature trees in a semi-rural area, this community offers a well-maintained memory care community just outside of the Cleveland metropolitan area. Rest easy knowing this community’s campus in Chagrin Falls remains a short drive from local medical resources.

Staff provides personalized care as well as assistance with daily living activities including bathing, dressing, and grooming. Caregivers encourage residents to remain as independent as possible, while providing the care services they need.

The multi-wing community building shape maximizes natural light making this community feel bright and cheerful. Seniors can visit with loved ones in the spacious family room or stroll through the landscaped community grounds. If you prefer holistic memory care, look no further than the offerings at Arden Courts of Chagrin Falls.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the Ohio Long-Term Care Consumer Guide.

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Senior living options offered

  • Memory Care

Arden Courts A ProMedica Memory Care Community in Chagrin Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arden Courts A ProMedica Memory Care Community in Chagrin Falls

9.8 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.5
Friendliness
4.8
Care Services
4.6
Staff
4.6
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Chagrin Falls with 9.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Chagrin Falls has 22 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 8/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nadine

Memory Care

Family/friend

August 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

The overall experience and staff gets a 5+. The aides there took care of our mother like she was their own. No place could compare. Always clean, bright and never smelled bad. (Lots do). Definitely have already recommended

Ralph

Memory Care

Family/friend

June 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Arden Courts Chagrin Falls

I moved her to Arden Courts in Chagrin Falls Ohio which has 24 hour nursing coverage & is close to our two sons' homes. I would travel to Ohio for about 3 weeks then back to NH for about 3 weeks! Excellent facility & exceeded all expectations!! Unfortunately my loved one passed March 13th but up to late April she had as good a quality of life & care as we could hope for.

Hilly C

Memory Care

Family/friend

May 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff and Activities

My Dad lived here for a little over a year. They did an amazing job getting the residents to engage in activities! My dad was well taken care of, and he adored the staff! The community feels like home. The outdoor courtyard is amazing to allow residents to still have the freedom to walk outside in a safe environment. We loved getting to visit the ducks and [name removed]. The staff genuinely cared about my dad and our family and it showed every day.

Kristina V

Memory Care

Family/friend

May 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing guidance and care

[name removed] was so helpful throughout the process. I was able to truly trust the team [name removed] and [name removed] . When I left, I knew my mom was in good hands and never had to worry. The care was exactly what she needed, I wish i had made the move years ago. The garden area is beautiful to visit and the community really feels like home.

Renee

Memory Care

Family/friend

May 15, 2025

5.0 out of 5 stars
Verified Review

our family was very pleased with the assistance to get our Father out of the system of hospitals, nursing home too......

Staff is great. Especially Rn [name removed]. Director [name removed]. Last [name removed] who took much time with our family to .Place my Dad in this memory care facility. Also courtyard is beautiful. Having dogs in facility is a big Plus. Our family was very pleased with the assistance to get our Father out of the system of hospitals, nursing home to this Memory care facility that fit his needs and our family having a PEACE of Mind that he was now in the correct place

Ryan C

Memory Care

Family/friend

May 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Care

Arden Courts Memory Care Facility provided exceptional care for our mother/wife throughout every stage of her stay. From the moment she arrived, the staff demonstrated incredible compassion, attentiveness, and genuine kindness. They took the time to get to know her personally, ensuring she felt comfortable and valued. As her needs changed, the team remained proactive, always keeping us informed and addressing every concern with patience and professionalism. It was clear that the caregivers were not just doing a job—they truly cared about the residents. Whether it was engaging her in activities, offering comfort during difficult moments, or simply sharing a warm smile, their dedication was evident in everything they did. Knowing mom was in such a loving environment gave our family great peace of mind. I can’t thank the Arden Courts team enough for their unwavering support and compassion. If you’re looking for a memory care facility that treats your loved one with dignity and respect,

George K

Memory Care

Family/friend

April 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Second to none

I can't tell you how thankful I am for Arden courts. The staff has been amazing. The activities are second to none and there is always someone to interact with. The court yard is beautiful and I rest easy know it's a safe and secure community. You can feel how much everyone cares when you walk in the door. Thank you to [name removed]and [name removed]for helping us make this decision. I couldn't have found a better fit. ??

Connie P

Memory Care

Family/friend

April 3, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This facility is amazing!

Arden Courts is a one of a kind I can’t say enough about how patient and professional and knowledgeable the staff is! I would highly recommend this place for a loved one they are all about care and compassion for the residents there are so many activities and entertainment it’s always clean and safe, and the staff is so friendly. My father recently passed and the staff was so supportive and accommodating they had a snack cart set up for us and frequently checked on us they loved our dad and when he died they covered him in a special prayer blanket and walked him out with us then rang a bell to say God Bless and show him the dignity he deserved. I was so overwhelmed by their kindness.

Anonymous

Memory Care

Family/friend

November 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Above all others

I have a friend who lives at Arden Courts in chagrin falls. She was moved there from a nearby facility. I can honestly say that Arden has set the bar so high it can't be beat. Amazing people, feels like home, great care. So many performers and things to do in activities. I love it here and would highly recommend this community for loved ones in need of memory care.

Cheryl V

Memory Care

Family/friend

November 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A true blessing.

Arden Court has been a blessing for my family. The program they have chosen for residents supports their physical and emotional needs. The home-like environment allows residents to safely interact within the spaces they are comfortable in. Nurses are accessible and aware of the needs of the residents as individuals and of their needs associated with their health conditions. No place is perfect but any concern we have had has been well received and competently addressed.

Tony K

Memory Care

Family/friend

October 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Perfect place for loved ones.

I absolutely love arden in chagrin falls. The residents are truly engaged in activities and interacting with staff and each other. The courtyard is beautiful and fenced in so residents can walk freely. The building looks and smells clean. The residents are so well taken care of. And the food is delicious. The administrators make everything so easy. I love this building and everyone in it.

Susan S

Memory Care

Family/friend

October 1, 2024

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
1.0

Did not follow diabetic diet orders

My parent was admitted to order court and had an order for a low sugar diabetic diet. The staff consistently gave my parent the full sugar dessert after lunch and dinner. When I mentioned this, I was they only gave him A small piece so they don’t feel left out. They were given full portion, no wonder their blood sugar was awful while a resident there!

Mr D

Memory Care

August 28, 2024

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Great experience

Very friendly, great staff and love the ducks, birds and other activities. Love the courtyard. Nurses are friendly and maintenance man was very friendly and helpful with residents and staff. Very good food

Anonymous

Memory Care

Family/friend

August 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very happy with Arden Courts

We are very happy with Arden Courts. They are taking very good care of my mom. 10/10.

Anonymous

Memory Care

Family/friend

August 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Arden Courts A ProMedica Memory Care Community in Chagrin Falls

The concept is wonderful, and the staff is friendly, communicates well . As always, the quality varies between individual caregivers, and some are better than others. I know my mother is safe and well looked after.

Michael G

Memory Care

Family/friend

July 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Best choice!

Caregivers are very attentive and have personal relationships with their residents , which extends to attending to toileting needs and assisting with feeding as needed. Individual dietary needs and self feeding limitations are addressed by the kitchen staff for everyone. Residents are encouraged by staff to attend the activities offered each morning and afternoon in the community center, with variety of activities available for residents of different abilities.

Anonymous

Memory Care

Family/friend

October 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very friendly staff work hard to create a positive experience for the resident & his/her family, would definitely recomm

The staff worked hard to help with smooth transition, communicating frequently with me. The friendliness of the staff gets a 5+. Very friendly, homelike atmosphere. Still working with aides to be sure my mothers needs are met, it takes time to establish relationships and learn what residents needs are. ( when asked if my mother needs help she will always say "no"). No complaints with the meals and dining service! There are activities that are always available. The value for cost is great considering the cost of health care.

Anonymous

Memory Care

Family/friend

June 7, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Arden Courts

Our loved one was a resident here at Arden Courts for a short while and it was a terrible and horrible experience and because of that we would not refer this community to any other families.

Michael

Memory Care

Family/friend

November 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory care excellence

We chose Arden Courts because I was told my wife needed a place specifically devoted to memory care and not a place that just had a memory care unit inside a larger facility. I had several consultant who recommended Arden Courts over other memory care facilities as well. I went out a couple of times and toured the facility and had a good interview with the director, I was favorably impressed. The director is very involved with what is going on, she is frequently out among the other residents and interacting with them and the staff. If anything is going on, she is the one who calls me to let me know. For example, they told me not to come visit the first week she was here and the director called me every day with an update on how she was doing. I would definitely recommend this facility to those looking for memory care.

Sharon

Memory Care

Family/friend

July 19, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home Away From Home

We are so happy to have found Arden court. They are caring and have well trained staff.

Arden Courts A ProMedica Memory Care Community in Chagrin Falls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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