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Aspire at West End

5020 Sulky Dr, Richmond, VA 23228

For pricing & availability:
(866) 374-4058
9.5
Review score
43 reviews
Add review
9.5
Review score
43 reviews
  • 5 star
    61%
  • 4 star
    30%
  • 3 star
    9%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.4
Review score
3202 reviews
94 facilities
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Aspire at West End
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Aspire at West End community exterior
20 photos16 floor plans
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Anonymous

Resident/client

5.0 out of 5 stars

Pleasant Community

The dining is really good with the challenge of fried foods but given a good choice. The staff is very accommodating and friendly. There are things to do from the time you get up till early evening. Your choice of what you would like to do or not to do. The environment is lovely both inside and out. Glad I made this choice!

Read all reviews

Aspire at West End

Tucked away into a quiet neighborhood off of the I-64 corridor, Aspire at West End offers a serene location in bustling Richmond, Virginia. Start your latest chapter in this modern, colorful community building featuring a lively design and plentiful windows. Situated near RVA’s famous Broad Street, this community places community resources and amenities at residents’ fingertips.

Spend the day shopping and dining at the restaurants and retail shops clustered along Broad Street, just a short drive away. Visit the American Civil War Center at Historic Tredegar, the Library of Virginia, or the Old Dominion Railway Museum to learn about the region’s role in American history. Enjoy visual art exhibitions at the Virginia Museum of Fine Arts or soak up a live performance at the Dogwood Dell amphitheater during the annual Festival of the Arts. The city is also a top foodie destination with a heavy emphasis on modern Southern cuisine. Choose how you spend each day at Aspire at West End.

Community Details

Feel supported in your next chapter of life with the knowledgeable staff and inspiring amenities at Aspire at West End. Enjoy the convenience of concierge services. Rest easy with 24 hour security as well as with emergency response systems in...

Learn more about the Best of Senior Living awards and this year’s winners.

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Senior living options offered

  • Independent Living

Aspire at West End

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Aspire at West End

9.5 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.8
Care Services
4.6
Staff
4.6
Meals & Dining
4.2
Activities
4.7
Value for Cost
4.3

A Place for Mom has scored Aspire at West End with 9.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Aspire at West End has 43 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

October 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Pleasant Community

The dining is really good with the challenge of fried foods but given a good choice. The staff is very accommodating and friendly. There are things to do from the time you get up till early evening. Your choice of what you would like to do or not to do. The environment is lovely both inside and out. Glad I made this choice!

Anonymous

Independent Living

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Aspire at West End

The best decision made for my mom! Yes, we would recommend Aspire at West End to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

The food quality is a 5. However. [fee removed] a month food allowance for 2 people broken in three meals a day, given the prices for lunch and dinner, is not enough.

Cheryl J

Independent Living

Resident/client

May 29, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It's like living in a luxury hotel.Aspire has a great living experience

Aspire has a great living experience for Seniors. They offer an array of activities & fun outings. There amenities here are vast for your enjoyment. Gym, pool, movie theater, beauty parlor, dining room with chefs. However, due to my medical condition I am unable to participate in some of these amenities they offer, so I am not getting the full experience here but, if u are an able body Senior this is a wonderful place to live.

Lisa R

Independent Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review

Aspire at West End

So far, I would say a 5. If they could win the accolades of my stepfather, they have accomplished a lot. 5 doesn't mean they are perfect. It means that we have no regrets, so far. Everyone from the property manager to the business manager, to the concierge services, to the residents have been helpful, nice, kind, and supportive to my mom and step-father. The food is amazing. The facility is spotless. Everyone from the property manager, to the business manager, to the concierge services, to the residents, have been helpful, kind, and supportive to my mom ans my step-father. The food is amazing. The facility is spotless and beautiful.

Susan

Independent Living

Resident/client

April 30, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Friendly welcoming residents and management that needs improvement.

It is independent living but there is no health care. Administrative staff is unfriendly and not interested that we would like those benefits that were offered when we moved in and are not now available. The salon and massage was included in our club cars money but it was taken away. Also a payment disagreement with the executive director took away an excellent physical therapist. The food is good and portions are large. This is the ONLY place to use the club money and the menu doesn't change often. There are many and varied. For the value for cost I'm not sure. Our rent went up 7% in January and I was told it went up the same amount the year before also. This raise was blamed on inflation but but inflation was not 7%. I do enjoy being with most of the people we've meet in the past year. I do enjoy that most people are mobile on their own.

Anonymous

Independent Living

Resident/client

April 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Good rental agreement

I really haven't been here that long. These are just observations and maybe in a few months I may think more positively. I'm not one to get overly involved too fast - just observe for awhile and visit with other residents. I liked the idea of not "buying into the company"! I like the month to month rental agreement.

Anonymous

Independent Living

Resident/client

March 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Aspire at West End

I feel like I have joined a new family! The staff are great and work hard to provide activities and opportunities for residents to get to know each other. The pool is definitely a great exercise option and the outing are well planned and great for those who no longer drive. I couldn't be more pleased with my choice. I feel I was well guided by A Place for Mom and I am very happy that I made the move.

Roderick M

Independent Living

Family/friend

March 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy

I would say a 5 for all of them. I have never had an issue with anything there Always very helpful. The facility offers all kinds of events for the residents. Any questions I have or my mother they answer in a timely manner. The food is awesome. My mother loves the place

Anonymous

Independent Living

Family/friend

February 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for retirement living

Residents and staff are very friendly and helpful. There are both 1 and 2 bedroom apartments. The apartments are a great size. Easy to get around. Aspire cleans them once a week. There are lots of amenities: garden area, gym, indoor pool, activities like bingo and happy hour.

Anonymous

Independent Living

Family/friend

February 12, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Overall great with a few flaws

The meal plan does not cover 1 meal a day for the whole month so plan to spend extra on groceries and Sunday evenings the dining room is closed so you will need to plan for that as well. Ensure elevators working properly. The main elevator was out for weeks and my sweet dad was walking over 1000 feet one way to get downstairs...housekeeping offered was a week but the quality of cleanliness of the cleaning could have been improved.

AC

Independent Living

Family/friend

January 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Aspire at West End

We would definitely recommend to others! It's been a very smooth process and everyone that works there has been so patient. We were attracted to them because of the price.

Anonymous

Independent Living

Family/friend

November 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Our families experience

Aspire offers transportation and that was the deciding factor for my mom. She needs transportation to shopping and for doctors visits. Based on the experience we have had, we would recommend this community to others.

Anonymous

Independent Living

Family/friend

October 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Aspire at West End review

We chose this community because of the price, the appearance and also the friendliness of the residents and staff there.

Anonymous

Independent Living

Family/friend

October 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Review for Aspire at West End

We picked this community because It was a combination of the cost, the moderness of the facility and unsolicited good reviews from a few residents we saw. Also, compared to our #2 choice, the common area was bustling with activity. It was the upbeat atmosphere that won us over.

Anonymous

Independent Living

Family/friend

October 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family Friendly Community

My only comment would be for them to try to incorporate men's activities. They try to have them but then cancel them because no one signs up. I feel like they could try to promote more.

Cheryl J

Independent Living

Resident/client

August 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

ASPIRE WESTEND INDEPENDENT LIVING

I have only lived here for 3 months & so far I have enjoyed living here. There amenities are plentiful & the Apartments are beautiful. The staff are helpful & the food is excellent. The residents are so friendly. In my opinion if u r looking for a beautiful, secure & beautiful independent living place to reside with great amenities, I think u would be happy at The Aspire Westend!

Anonymous

Independent Living

Resident/client

June 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Review for Aspire at West End

My overall satisfaction has gone down tremendously with new director. People here are not pleased at all. She has caused a lot of people to quit. The turnover of employees is unbelievable. She can't seem to take care of problems. Air conditioning out in the halls, untrained cleaning staff, turned down at the last hour for transportation. Right now I would not recommend it.

Anonymous

Independent Living

Resident/client

May 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review for Aspire at West End

I have the best apartment in town! But we had a nearly 8% raise in rent the first of the year! New management not nearly as good as before. I'm still happy that A Place for Mom led me to this place.

Roderick

Independent Living

Family/friend

May 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Aspire at West End is great. The residents always have help with anything and have a lot of activities available. I cannot say anything bad about the place. I would recommend to anyone. My mother does not get out much, but other than that I would recommend to anyone. The only issue that my mom has ever had was that food was ordered and never delivered. She always has food in her apartment, so she didn't go hungry.

Aspire at West End

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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