15 Stevens Street, Andover, MA 01810
Beth R
Child of resident/client
Review for Atria Marland Place
We absolutely love Atria Marland Pl.! It is an old mill so it doesn't necessarily feel like an assisted living facility. There's plenty to do my father-in-law loves the food. He has dementia but he is not in the memory care floor because he's able to feed himself get dressed, etc. They also helped him get physical therapy after a fall. We have nothing but great things to say about it.
Read all reviewsAtria Marland Place
For more than 18 years, Atria Marland Place in Andover, Massachusetts has been the senior living provider of choice for Andover's wisest older adults. Building on this foundation of trust, we’ve recently completed a thoughtful and thorough renovation to expand and enhance our community, with the addition of Atria Marland Falls — an independent living residence located in the fully restored east wing of the community.
Under the name of Atria, with more than 200 senior communities across 26 states and seven Canadian provinces, we represent a trusted industry leader. Located in a renovated and historic mill on the banks of the picturesque Shawsheen River, Atria Marland Place is comfortably situated on the north end of Andover's town center. Our vibrant community is in proximity to many of the area's best shopping, dining, and entertainment destinations.
Guided by a tenured management team with extensive experience and a proven reputation in senior living, Atria Marland Place is committed to providing residents with exceptional accommodations and a superior level of service. Residents enjoy a host of exciting new living spaces and upgraded amenities, including a new fitness center tailored to seniors, a full-service salon and spa, new lounge with bar and...
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersAtria Marland Place
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Atria Marland Place with 9.4 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Atria Marland Place has 115 reviews with an average "overall experience" of 4.3 out of 5.
Beth R
Assisted LivingFamily/friend
October 7, 2025
We absolutely love Atria Marland Pl.! It is an old mill so it doesn't necessarily feel like an assisted living facility. There's plenty to do my father-in-law loves the food. He has dementia but he is not in the memory care floor because he's able to feed himself get dressed, etc. They also helped him get physical therapy after a fall. We have nothing but great things to say about it.
Elizabeth OBrien
Memory CareFamily/friend
October 6, 2025
Clean & modern facility, Plenty of activities/events/entertainment for residents. Caring staff that is willing to assist with all aspects of caregiving. Pricing is reasonable compared to other facilities in the region
(Mary) Susana
Independent LivingResident/client
October 5, 2025
I was advised by' A Place For Mom,' before touring different facilities, to observe how the staff interacted with others. During the past year and a half of living here and gradually getting to know the staff and people in this community; I consider this Atria building to be my home. The staff are always doing their very best despite having to daily serve a difficult client base, with age related disabilities and various health issues. They are for the most part very professional, kind and caring. The events programs are varied with opportunities for different levels of participation to include us all. They provoke much fun , laughter and enjoyment. Atria Marland Place in Andover was definitely the right choice for me.
Donald Summers
Independent LivingResident/client
October 5, 2025
After losing my wife, I found living alone for two years detrimental to my mental and physical well-being. we started going steady sophomore year of high school and were married for 69 years. One of the activities I enjoy is my daily visit to the pub. in addition to a normal regular group, it’s an opportunity to meet new neighbors and discussing the various activities available. A small excellent menu offers a change in dining experience .The available fresh made popcorn also adds to the pubs friendly atmosphere.
Richard O'Connor
Assisted LivingResident/client
October 3, 2025
A friendly atmosphere, activities, dining good. Overall appearance very good . Excursions for shopping & transportation to doctor appointments and back. Have outside group luncheon . Have mind games to keep us focused
Rosalyn
Independent LivingResident/client
October 3, 2025
I am very happy at Atria Marland Place. The atmosphere is lovely, clean and very comfortable. I love my apartment and was Able to bring the furniture and things I love. The entertainment and daily itinerary meets my needs and each day passes by quickly. I like that you have choices in what and when you want to do them.
CM
Assisted LivingFamily/friend
October 2, 2025
Mom and I both loved the Atria. The staff was great and really took care of Mom. Mom passed away in June. But I would recommend the Atria.
Anonymous
Assisted LivingFamily/friend
October 1, 2025
Sales process was accommodating. We leased an apartment then switched when another came up that was better for my mom. Staff is incredibly patient with residents. They are understanding of memory issues and mood changes and are gentle and fun. They are human and flawed but they do their jobs consistently well. My mom fell recently and they took such great care of her and responded quickly Food is decent. The place is always very clean. she has been there for a year and they have been consistently caring and conscientious.
KA
Assisted LivingFamily/friend
September 30, 2025
My step mom is very happy there and loves it. She loves the food and all the different activities they do. It's never boring and they're always changing up the activities.
Anonymous
Assisted LivingFamily/friend
September 23, 2025
Great atmosphere / beautiful facility. Caring staff. Excellent and efficient communication with family
Anonymous
Assisted LivingFamily/friend
September 23, 2025
My husband was there for respite car for 30 days. The staff was not trained well for his needs. They dropped him 3 times because they wouldn't listen to him. They didn't have enough staff. He was supposed to be showered once a week which he wasn't. He is in a wheelchair and cannot walk. They charged us extra to bring food to his room. The bistro was supposed to be open later so he could get a snack after his dr appointment's because he missed breakfast because they didn't get him up in-time for breakfast.
Anonymous
Memory CareFamily/friend
September 19, 2025
The staff has been great. Activities, it's hard to say. We are not sure whether she is offered them or not. Haven't seen anything she has done. Food.. she is not a big eater. The food I have seen looks so so. I would recommend Atria is they are looking for a "social" environment, that is the place. There are other residents at her cognitive level and she has made a few friends to share her days with.
Bonnie
Assisted LivingFamily/friend
September 11, 2025
The staff are all extremely friendly and made my Aunt feel welcome. The facility is beautiful. The grounds are gorgeous with flowers- very welcoming
Cathy S
Assisted LivingFamily/friend
July 30, 2025
All the time that she was there only once I had a problem with the front desk.. The people there were wonderful. They kept my aunt busy and happy. They also made the last year of her life very enjoyable and happy. I know that she was safe and happy. It took a lot of worries off my mind. Any time she got a cut or bruise, we were notified. I love that place and would tell anybody about it. Also thank you for helping us find this place for my aunt
Michelle
Memory CareFamily/friend
July 28, 2025
The staff we're friendly, patient and helpful. My mom was a unique situation where she became too much for the staff to handle when her Alzheimer's progressed and she became violent. As a result, she had to be hospitalized. Overall, they were supportive. [name removed] gave great advice and [name removed] was always running a program on the 4th floor. They offered lots of daily activities and read the daily news with the residents. Christmas dinner was very good and they made sure everyone was included in the festivities. The dinner served in the dining room downstairs was exactly what the memory care residents received. We brought my mom down to the dining room and Christmas carols were being sang with someone at the piano. They truly care for their residents. -even the challenging ones
Anonymous
Assisted LivingFamily/friend
July 3, 2025
I felt like most of the staff was not educated enough to care for memory care patients. Maybe they were understaffed . I found feces in my mom's laundry , she smelled quite a bit, not enough time encouraging her to do things, or even spend quality time with her. Missing clothes, and bedding, all the time. Annoyed when we would ask for simple things( glass of water). Her room smelled, floors sticky. This is NOT how I wanted my mother to spend the last months of her life. I will never get over the guilt of placing her there. [name removed] was the only person there who showed an ounce of compassion. And we are still getting a bill for $[removed]. I have called 2 times to find out what this charge is for. Still waiting for the explanation, and they keep sending the bill. Please do not recommend this place to anyone else.
Anonymous
Assisted LivingResident/client
June 18, 2025
Staff at Atria Marland Place have been extremely courteous and responsive to any needs.
Anonymous
Assisted LivingFamily/friend
June 9, 2025
First I will say the respite care was good because we were in a desperate situation. We felt lucky to get dad into a care facility but we soon after realized he probably needed more care than they offered. They have a nurse who does intake but doesn’t really provide true nursing care. I felt they were always understaffed in the memory care unit but to be fair we mostly visited on weekends. [name removed] and her partner was wonderful to us and provided updates when we asked for them. She was so kind. As for the actual dementia care, I don’t that Atria is best suited for a true dementia patient. The patient has to be relatively healthy. They couldn't administer drugs and require the patient be able to access, dose and feed themself the med. My dad couldn’t navigate the code to open the required medication lock box if his life depended on it. Also room 401, often used for respite, and that entire side of the building got so hot. The AC never worked on that side. As mentioned earlier we were assuming that Dad would need a higher level of care at some point and we were told when we were going over the lease agreement they would let us know if that became an issue. They can terminate the lease with a 30 day notice. We trusted that was truthful but honestly they aren’t going to let a paying resident go if they can get away with it. We were informed by the visiting nurses and aides that Dad eventually needed more care and Atria said they disagreed. So here’s the issue, if the resident wants to terminate the lease they need 60 days notice. We moved Dad very quickly after a fall where they sent him to the ED and we realized they were never going to admit he needed more and they were just holding on to the paycheck. So even though we moved out 2 or 3 days into the first 60 days, we still paid full price for 2 months and lost the discounted rate because we were terminating the lease. I have no doubt they double-dipped on Dad’s room and got money from us and a new resident. I think specifically for the dementia care it's important for families to know exactly what to expect so maybe the title should be to have realistic expectations. It is a lot of money to not get the care your loved one deserves. We were in emergency mode searching for respite because mum was failing trying to care for him. You can add my name that's fine. They knew I wasn't happy so it won't be a surprise.
Anonymous
Assisted LivingFamily/friend
April 16, 2025
I would recommend Atria to anyone seeking a assisted living place for a loved one. The staff is friendly and very accommodating. The atmosphere is very nice. My dad has a view of the river and he enjoys that along with the daily activities
Gregg O
Assisted LivingFamily/friend
March 28, 2025
Great activities director, the general staff are a mix of just polite enough and very polite. Receptionist have all been great. The nursing staff is good, but they seem a little overworked.
Atria Marland Place
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
