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Autumn Leaves of Cypresswood

6327 Cypresswood Dr, Spring, TX 77379

For more information about senior living options:
(866) 374-4058
8.6
Review score
40 reviews
Add review
8.6
Review score
40 reviews
  • 5 star
    52%
  • 4 star
    25%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    10%
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Autumn Leaves of Cypresswood
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

You gotta love the staff!

All the staff know you by name and always treats you like family. Everyone there are very special. I am a very good judge of character. [name removed] explained everything and I trusted her. This really is a wonderful place. I don't know how they do this job every day. They must be very dedicated.

Read all reviews

Autumn Leaves of Cypresswood

Autumn Leaves of Cypresswood in Spring, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care

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Reviews

for Autumn Leaves of Cypresswood

8.6 out of 10
Review Score40 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.6
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored Autumn Leaves of Cypresswood with 8.6 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Autumn Leaves of Cypresswood has 40 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 40 reviews

Last Updated: 7/12/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

July 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You gotta love the staff!

All the staff know you by name and always treats you like family. Everyone there are very special. I am a very good judge of character. [name removed] explained everything and I trusted her. This really is a wonderful place. I don't know how they do this job every day. They must be very dedicated.

Anonymous

Memory Care

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Autumn Leaves of Cypresswood

Experience has been mostly good. Have had some trouble getting phone answered at times. They do a decent job of keeping track of things like clothes and shoes. But TV remote went missing and when brought a walker up they had different walker when we took her out for lunch. Not sure where the original one went.

Charlene

Memory Care

Family/friend

May 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

Autumn Leaves of Cypresswood was great. They were very kind to my loved one and I. I was still going through breast cancer treatments during his stay. I hated when I had to leave him, but he had a couple of nurse aides that were with him consistently. The hospice team kept me updated on his condition and ending journey. I would recommend them.

Phyllis

Memory Care

Family/friend

May 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

our families experience

This was the last facility I visited before making my choice, and I thought I already knew which I would choose before going in. They changed my mind with their Cleanliness, friendly staff and the way I witnessed them caring for their residents. They truly care for them all. So Happy with our pick. Your agency made this experience so much easier for me my family

Betty L. Harrison

Memory Care

Family/friend

April 4, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Terrible and unsafe environment

My family member walked into this facility with a walker on [date removed]. Three weeks later she became unable to walk or could only stand with assistance. Her right foot was injured and required an x-ray. She also fell out of bed and her daughter was notified by an attendant. Later the Director made an incident report. The patients there spend an inordinate amount of time in a room where the TV is on, however, many to do have the cognitive ability to engage mentally in a TV show. There is very little emphasis on Individualized Memory Care. The food served is not a balanced diet. The Director is a Licensed Vocational Nurse who is very controlling, and she does not possess the qualifications or knowledge to adequately operate a memory care facility. They offer incentives to bait you in but the care very poor and a high staff turnover. We had to move our family member to keep her safe. I have witnessed patients there with black eyes from falling.

Charlene

Memory Care

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review

Excellent Care

Autumn Leaves was great. During the short time that my loved one was there, they took very good care of him. I was very pleased. It's a very nice place, and the people were just wonderful. They were very good to him and to us during his time on hospice. A couple of the caregivers in particular were outstanding, and I appreciated their support so much. I would recommend Autumn Leaves to anybody with a loved one in need of care.

DF

Memory Care

Family/friend

February 8, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A Good Place

You have to watch your family member - don't just drop them off. I think that would be the case at any care facility. You need to be active in monitoring your loved one. Be sure to understand what's going on with medications. They have an in-house nurse practitioner, who they contacted for additional medications without contacting me. The nurse practitioner called me about, but Autumn Leaves didn't. I think the day to day staff that helps my mom has been great. But I'm not so sure about management.

anonymous

Memory Care

Toured community

January 9, 2023

4.0 out of 5 stars
Verified Review

Community Tour

The staff and general atmosphere was very friendly when I walked in. All the residents seemed to be very comfortable. There didn’t seem to be quite as many activities as the place we chose.

Anonymous

Memory Care

Family/friend

December 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent Place to Go and Have Your Loved One

This is an excellent place to go and have your loved ones at. The professionalism of the staff is wonderful. The staff communication with the family is excellent. The meals are good, and there are three meals a day served to the residents. There are also snacks served daily. The community can accommodate some dietary restrictions.

Elizabeth

Memory Care

Family/friend

November 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Happy With My Choice - Would Recommend

I took my husband out of a different facility because I was very unhappy with it (understaffed for the amount of patients, theft, etc.). Moving into Autumn Leave, it has been absolutely fine. He's getting very good care. I like how clean the facility is. I'm very happy to have him here (as happy as you can be considering the circumstances). Autumn Leaves is also cheaper than the previous place, which was in no way the reason for my decision, but a nice bonus feature.

Barbara

Memory Care

Family/friend

November 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Choice as a Memory Care Facility

The staff are always very helpful and keep me advised of how how my loved one is dong in general, even when things are going well. They're good at keeping me in the loop. He tells me the food is good. When you walk in, it's like you're walking into a very large home, with sofas and cozy seating areas around a fireplace. They have music playing. It's a very home-like environment.

Nancy W.

Memory Care

Family/friend

March 4, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for MOM!

We had to make the decision to move my MIL into a memory care facility. The level of care that helped us during the transition has been great! I manage many employees for my work and I can honestly say that the employees that Autumn Leaves currently have are fantastic! They truly care about the residents and their family members! I truly feel that I have found a great place for MOM!

Jessica Therrien

Memory Care

Industry reviewer

February 9, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Autumn Leaves on Cypresswod in Spring TX

I recommend Autumn Leaves Memory Care for anybody looking for a place for their family member in Spring TX. Autumn Leaves, Spring TX have some of the most caring staff in the facility along with a beautiful set up for memory care clientele. [name removed] the Director of Sales and Marketing has a wealth of knowledge that she has brought to Autumn Leaves and shares with the families and the community!!!

Marla R

Memory Care

Family/friend

February 9, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

We love it here!

We had so many options when looking for dementia care for our mother so we were a little overwhelmed. But when we toured and ended up meeting with [name removed] the Executive Director she helped put us as ease with her nurturing style and expertise on all things dementia care. Our mother has been there for a year now and we couldn’t be happier. Don’t hesitate to call here because between all the activities they do and kind, caring staff we feel Mom is in safest, best staffed place in town.

Pervis

Memory Care

Family/friend

June 26, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Very happy here

We weren't sure where to find a place for our mother who 91 and has dementia. And there are SO many of them in the area. But after taking one of those virtual tours we saw how upbeat and friendly the staff were, and they like had tons of different areas for activities so we knew this was the right choice. She has been there for 2 months now and it such a relief knowing she is a home that really. I HIGHLY recommend Autumn Leaves.

lbhunter

Memory Care

Family/friend

January 2, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

God's angels on earth

This has got to be the best memory care facility out there. [Name removed] and her staff really know how to care for the residents. They truly are caring and nurturing. I see how they interact with the residents when "no one is looking" and it just warms my heart to know my dad is receiving the same attention when we're not there. The entire staff is filled with angels.

Granddaughter

Memory Care

Family/friend

August 30, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

RUN AWAY

Most of the staff seems to care about the people in this facility. However, the management is neglectful and uncaring and hard on the staff. The management creates a miserable environment and a high turnover rate. Within 2 weeks of living at this facility, my grandmother fell and broke her hip. I understand that accidents happen and old folks fall however while living here she also received multiple black eyes and severe had bruising on her forehead. I have photos and they would best tell this story but that would be an invasion of my grandmother's privacy and I wouldn't want to do that to her. I have witnessed this facility force opioids on my grandmother despite her refusal verbally and her spitting out the medication. Other times she would be so overly medicated she could not consent to receive the medication and they would just give it to her anyway with a syringe. Multiple staff members told me if they did not do this they would be reprimanded by management. They did not allow my grandmother to maintain any dignity whatsoever. Luckily my grandmother was removed from this facility several months ago has been living just fine for over a year without being overly medicated and with her dignity intact. All of this- despite the Autumn Leaves and hospice claiming she was going to die within a week just before we removed her and took her to the hospital. Methodist hospital diagnosed her with either " being poisoned or being extremely over medicated". I also advise caution when selecting a hospice company I would go with a nonprofit one - do not choose [Name removed]. Do Not put your loved one in Autumn Leaves- do more research - there are other options. Even if you are just trying to find a place to put a difficult relative so you don't have to worry about them anymore - trust me - no one deserves this place. You don't have to choose between an extremely expensive facility or a state-run facility. There are nonprofit facilities which have a more humane approach to caring for the elderly - even those with memory loss. My grandmother is now at a different facility and although the food is terrible- the staff is impeccable the doctors are wonderfully attentive and the management has been fantastic and compassionate. And they are willing to feed her the food that I bring her. Although I don't wish memory loss on anyone, I am grateful that my grandmother doesn't remember her time at Autumn Leaves of Cypresswood. When visiting these kinds of facilities make sure that you stay overnight several times randomly so that you get a full understanding of the environment especially at Autumn Leaves of Cypress Wood. Do not just visit for 15 minutes and think you're going to get the whole picture- there is a lot going on under the surface. If your loved one is not going to harm another person or runaway I do not advise putting them in Autumn Leaves ever. If they just have some memory problems you definitely have other options And honestly even if they are harming themselves or others- just look elsewhere - as I wrote before- NO ONE deserves this place.

Jody

Memory Care

Family/friend

October 5, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Poor management

This facility is one of the worst facilities my grandmother has ever lived in. The staff is good and they are doing the best they can however the management is disturbing and [Removed]. Do not put your loved one in this facility. Do your homework first .

Anonymous

Memory Care

Family/friend

May 5, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

They Are Trying their Best

They are trying very hard to do what they can for my wife. She's having a hard time adjusting. However, I feel they could be proactive on feeding her and the meals could be better tasting. The staff call me with updates about how she is doing. It is clean from what I can tell but the furniture could be cleaned or replaced. I piked the community because they seemed more like a memory care.

Anonymous

Memory Care

Toured community

April 2, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

When I have been in Autumn Leaves several times. I am not impressed on what I have seen. The people are sitting in a circle and looked drugged out placed in front of a t.v. Seems that there is no life in that facility and is DEPRESSING.

Autumn Leaves of Cypresswood

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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