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Avalon Memory Care - St. Louis

5342 Butler Hill Rd, Saint Louis, MO 63128

For pricing & availability:
(866) 374-4058
9.5
Review score
34 reviews
Add review
9.5
Review score
34 reviews
  • 5 star
    64%
  • 4 star
    9%
  • 3 star
    18%
  • 2 star
    3%
  • 1 star
    6%
See all reviews
9.3
Review score
680 reviews
29 facilities
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Avalon Memory Care - St. Louis
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Oscar

Loved one of resident/client

5.0 out of 5 stars

Excellent

I am delighted with the experience at Avalon Memory Care. The were able to accept [name removed]on a relatively short notice, the staff at all levels is well trained, experienced, and truly caring. The facility is clean, layered out for maximum safety and comfort of residents and visitors, the food is well prepared and inviting. I can wholeheartedly recommend Avalon Memory Care!

Read all reviews

Avalon Memory Care - St. Louis

If you are a resident of the St. Louis metropolitan area, then you may need to be aware of the services that Avalon Memory Care can provide for you or a loved one. This community provides support for dementia-related illness for you and your loved one within this appealing urban setting.

The staff at Avalon Memory Care is dedicated to providing only the best care for you or your family member in a comfortable, assisted-living atmosphere. They are trained at providing the needed care for each and every resident, including assistance with all aspects of daily living such as bathing, dressing, grooming and other areas, 24-hour continuous care by the staff (if needed), bedside care, and assistance with obtaining any other needed medical, dental or emotional care by the staff. Their accommodations include options for the resident to have their own furniture and they provide all of the needed transportation to doctor appointments or other medical needs. Sometimes even an old fashioned house-call can be arranged if requested.

Besides the dedication of the staff, the resident of one of the locations of Avalon Memory Care will find that there are many amenities for them to enjoy, including the following:

A secured yard, often...

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Senior living options offered

  • Memory Care

Avalon Memory Care - St. Louis

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Avalon Memory Care - St. Louis

9.5 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.1
Friendliness
4.4
Care Services
4.3
Staff
4.6
Meals & Dining
4.4
Activities
4.0
Value for Cost
4.3

A Place for Mom has scored Avalon Memory Care - St. Louis with 9.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Avalon Memory Care - St. Louis has 34 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 10/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Oscar

Memory Care

Family/friend

October 13, 2025

5.0 out of 5 stars
Verified Review

Excellent

I am delighted with the experience at Avalon Memory Care. The were able to accept [name removed]on a relatively short notice, the staff at all levels is well trained, experienced, and truly caring. The facility is clean, layered out for maximum safety and comfort of residents and visitors, the food is well prepared and inviting. I can wholeheartedly recommend Avalon Memory Care!

Chase N

Memory Care

Family/friend

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Impressive Compassionate Care

I recently visited my cousin at Avalon. I was very pleased to meet some of the staff taking care of her and witnessed their loving and compassionate interactions with her. The food was wonderful and her room was kept tidy and clean. Thank you, Avalon Memory Care, for your thoughtful care.

Tim M

Memory Care

Family/friend

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Care Experience

I cannot express enough how grateful I am for the outstanding care my mother has received at Avalon Memory Care. From the moment we arrived, it was clear that this community prioritizes the well-being and happiness of its residents.

Levi D

Memory Care

Family/friend

December 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding Customer Service

After searching many places we chose Avalon. The workers truly loved and cared for my mom like family, it never smelled, it felt like a home not a facility. I am a very hands-on daughter and was in the facility most days. I Highly recommend Avalon!

Jennifer L

Memory Care

Family/friend

December 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm Welcoming Atemosphere

I have visited this facility several times and on each visit Avalon has been very very clean, the staff is amazing and very friendly. On my visits I also noticed that the residents are very friendly and seem to be very happy at their home. This is a wonderful place for the staff and the residents.

David F

Memory Care

Family/friend

December 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Enduring Care

My father was diagnosed with Lewy bodies and Parkinson's. The team at Avalon Memory Care took him in after we were unable to safely support my father at home. [name removed] and team made the registration process very easy and cared well for my father during his stay. They even made life easier for us once my father passed. We feel blessed to have been able to house my father in such a caring environment during his final days on earth.

Carol L

Memory Care

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loving Environment

I am extremely happy with the exceptional care my mother has received at Avalon. The staff is very caring, loving and attentive. I like the small, family like environment and the clean, beautiful facility. They have gone above and beyond my expectations.

Asia W

Memory Care

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality Caregiving

I am very happy with the care my sister receives at Avalon. The staff is always caring, patient and kind and attentive to her needs and wants. The facility is clean and neat. What I like the most is the low number of residents that allows more specialized care. She is always clean and has her hair washed and in clean clothes. Dementia is a nasty disease and I don’t wish it on anyone but if you have a loved one that needs this kind of specialized care, I would recommend Avalon Memory Care.

Christy H

Memory Care

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Service

My experience with Avalon has been completely positive. The staff provided excellent care for my husband during his residence there. They are kind, professional, flexible, and caring. They went above and beyond to help my husband (and me) with the very difficult transition from home to memory care. The facility director is always open to communication with family. He responds very quickly to questions or concerns. The administrative staff in Dallas are very efficient, helpful, and courteous.

Taryn B

Memory Care

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Genuine Compassion

My father has been living at Avalon for almost a year now. The director and staff are very well trained to take care of memory care patients and the facility is nice and also clean. But what sets Avalon apart from the rest is they truly care about their residents. They go above and beyond on a daily basis. I really like the open home concept as well, especially the open kitchen. They really do all they can to make their residents feel at home.

Judith P

Memory Care

Family/friend

December 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional Support

My mother was in the later stages of dementia when we brought her to Avalon. She had suffered some neglect at her previous residence. When Avalon evaluated her in that environment, they expressed a desire to take her in so they could care for her. They were so caring - they showed up the next day with their personal vehicles to help move her.

Anonymous

Memory Care

Family/friend

July 22, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Avalon Memory Care - St. Louis

The management lies, gaslights and a few other things. After a very, very, needlessly, completely unavoidable rocky start, my family member was not unhappy there. And, after all said and done, she was where she needed to be.

Anonymous

Memory Care

Family/friend

June 26, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Our experience with Avalon

The selling point was the ratio of resident to staff. Communication wasn't as much as I would have liked. The facility went through a significant staff turnover, and during that time, the cleanliness and laundry suffered. That situation eventually improved. [name removed] passed in March, so I'm no longer involved with Avalon.

Tina

Memory Care

Family/friend

March 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Highly Recommended

The staff were warm and caring. They kept the residents clean, the floors clean and it never had a foul odor. They were very good at communicating. The food was wonderful and the floor plan allowed the residents to see and smell the food cooking. I would highly recommend Avalon. Because of its size, I felt that my father-in-law received exceptional care.

Lisa D

Memory Care

Family/friend

April 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Avalon was a Blessing

Avalon was a blessing to my father for the last 4 months of his life. They truly care about the residents who are more like family. They connected with my dad even in his advanced dementia. I thank God for Avalon.

anonymous

Memory Care

Family/friend

December 12, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0

I would recommend

We chose Avalon Memory Care because of the resident to staff ratio that they have. This particular facility atmosphere is very different than some of the other places. For those who need the more intense care, this would be a good place. I would recommend this facility to others looking for memory care and already have.

C.Z.

Memory Care

Family/friend

December 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Our families experience

Sometimes they were shorthanded so they had to go with easy breakfasts like cold cereal and getting everyone up took a little longer but overall I was very happy with everything .

Anonymous

Memory Care

Family/friend

October 25, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Needs Improvement/Better Communication

We picked this community because thought the ratio of caregivers to resiedents was good. A lot of things needs to improve. I am dissapointed and sad with the community.

anonymous

Memory Care

Family/friend

September 23, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Homey atmosphere, great staff

I decided on Avalon Memory Care for my husband because I needed a facility in a short period of time. They had availability quickly and were able to accept him. I found that it was a quaint, small facility. They only had maybe 30 or 40 residents. It was very homey type of place. I was relived to have a place to have my husband. I would recommend them to other families.

Amy

Memory Care

Family/friend

August 4, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Could be a shining star with better management.

Avalon Memory Care is more of an advanced nursing home on a smaller scale. A lot of their patients are farther progressed in the care that they need. At other memory care places we toured, there was more of a variety in the functioning level of their patients. At Avalon, a lot of patients are non-ambulatory and need a lot of 1:1 care, so it's less of a traditional memory care facility but instead more of a higher level nursing facility. If it wasn't for one staff member in particular, I think our experience would have been a lot less enjoyable. She was amazing - she texted us and FaceTimed us every day to talk to my dad. She ended up going on maternity leave, and within the next week my dad declined rapidly. They have some really good staff there, but they also have some staff who do not offer the services and value for the money. I think every place has their own staffing challenges, but because of how small this particular facility is, I don't think those challenges are managed very well. Also from a safety perspective with elopement concerns, how the facility was run during daytime business hours was very different than how it was run during evenings and weekends. We visited often at all different times and witnessed stark differences in shifts, with business hours running smoothly but deficits occurring on evenings and weekends. I definitely think the facility has potential if there were improvements in management.

Avalon Memory Care - St. Louis

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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