RH
Assisted LivingFamily/friend
October 10, 2025
Review for Avamere at Rio Rancho
Friendly staff. I would recommend.
1000 Riverview Dr SE, Rio Rancho, NM 87124

Anonymous
Loved one of resident/client
An overall title would be: A good choice for assisted living and the NM PACE program
When it comes to the friendliness the staff gets a 4-5, but the admin staff gets a 3. The staff gets a 2-3 depending on who and we can't speak to the activities. The frontline staff really got to know me and my Granny and knew what she liked and how to care for her best. They worked with me on challenges to overcome them. Also it's a very attractive facility.
Read all reviewsAvamere at Rio Rancho
Surrounded by mountain views, Avamere at Rio Rancho is an upscale senior living community with a homelike ambience nestled in a residential area. The blue and green, two-story building is located in Rio Rancho, New Mexico, and is within driving distance of two hospitals.
A continuum of care is offered with services in independent living, assisted living, memory care, and respite care. Quality care is provided by round-the-clock, compassionate caregivers. Personalized care may include services like medication management, health check-ins, and assistance with activities of daily living. The community also offers transportation services, which may help residents attend local medical appointments.
While receiving personalized care, residents can live stress-free in the community's living accommodations. The 122-room community has a wide range of living accommodations — residents can choose between a studio, shared suite, one-bedroom, or two-bedroom apartment. All living options include safety features like grab bars and emergency call systems. Convenient services, like regular cleaning, help seniors upkeep their living spaces.
Residents can live conveniently with on-site amenities and stimulating activities. Not only can residents enjoy meals in the restaurant-style dining area, but they can also talk with other like-minded seniors. From the activity room with booth seating to the courtyard with walking paths,...
Avamere at Rio Rancho
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Avamere at Rio Rancho with 8.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Avamere at Rio Rancho has 83 reviews with an average "overall experience" of 3.8 out of 5.
RH
Assisted LivingFamily/friend
October 10, 2025
Review for Avamere at Rio Rancho
Friendly staff. I would recommend.
Sid
Assisted LivingFamily/friend
September 2, 2025
Frustrating at best.
My mom was kicked out of Avamere , so I would not recommend. Not many places are equipped to handle diabetes
Anonymous
Assisted LivingFamily/friend
August 13, 2025
Review for Avamere at Rio Rancho
The staff is attentive to our Mom's needs. Since we are out-of-state, they also communicate with us regarding her care.
Ken Krause
Independent LivingResident/client
June 21, 2025
Food good
Service is poor waited a month for ac to be fixed they gave me a window unit. Housekeeping is hot or miss Doing is extremely cold making the food turn cold fast however the food is good People are nice and friendly no matter what
Anonymous
Assisted LivingFamily/friend
May 13, 2025
An overall title would be: A good choice for assisted living and the NM PACE program
When it comes to the friendliness the staff gets a 4-5, but the admin staff gets a 3. The staff gets a 2-3 depending on who and we can't speak to the activities. The frontline staff really got to know me and my Granny and knew what she liked and how to care for her best. They worked with me on challenges to overcome them. Also it's a very attractive facility.
Anonymous
Assisted LivingFamily/friend
April 16, 2025
Satisfied
The main reason we chose this facility was due to the cleanliness. There were no misrepresentations.
Joseph
Assisted LivingFamily/friend
February 17, 2025
Pretty much ok
the real experience is not the advertised reality. The chef changed and the food is not as good. The staff is not totally crisp with arriving with the help they agreed to. In a minor way. All in all it is MUCH better than the previous facility (not to be named). The facility itself is pleasant enough. The activities are real. My friend seems happy overall with just the above mentioned. I would recommend it.
Anonymous
Assisted LivingFamily/friend
October 23, 2024
The perfect place for Mom
The staff treat my mom with compassion and respect. The building feels like someone's home, not sterile or clinical. Based on the experience we have had, we would recommend this community to other families who may need a place for their loved ones.
Anonymous
Assisted LivingFamily/friend
August 1, 2024
Review for Avamere at Rio Rancho
Check to make sure your loved ones' laundry is getting done. They missed my Dad's often!
Anonymous
Assisted LivingFamily/friend
June 27, 2024
Review for Avamere at Rio Rancho
Really nice community. Friendly residents willing to help one another.
Anonymous
Assisted LivingFamily/friend
June 6, 2024
Our Experience
We took my mother out after being a resident at Avamere at Rio Rancho for a short time. The food was not good, the kitchen staff could not get food to her. My sister and I had to be there every day to make sure that she was getting fed. So, it was not working. All in all, it was not positive for us as my mother was blind and needed care that she could not get there despite assurances that she would receive that help. I can't imagine meal planning for the elderly that does not supply milk or dairy as a nutritional addition to diet. For the money being charged, those food items should be available.
Dean L
Memory CareFamily/friend
May 16, 2024
Avamere at Rio Rancho
My wife was able to get out of the lockdown Memory Care facility around 2:30 one morning in Dec with light weight clothes, no shoes and temperatures in the teans. We found her sitting in a car across the street five hours after she got out. I don't think she ever recuperated from that experience as she passed away a month later. I would not recommend this facility unless they fixed their problems.
Rick T
Memory CareFamily/friend
April 30, 2024
Mother's Transfer to Avamere
From the moment of first contact, [name removed] was absolutely amazing in sending me everything that I needed. Following up most appropriately. And providing other suggested resources to help. She coordinated everything with the facility my mother was coming from in another state and kept me updated throughout. The entire staff was most gracious and amazing before, during, and after my mother's transfer to Avamere. The facility is always exceptionally clean and my mother is well looked after and cared for.
Anonymous
Memory CareFamily/friend
January 11, 2024
Avamere Review
My mom moved into memory care from assisted living after 4 months, so the activities there are a lot less than assisted living, which is understandable. Overall, I've been please with Avamere. They do a good job and I would and do recommend them to people.
anonymous
Memory CareFamily/friend
February 28, 2023
My Review
My loved one ended up getting out in the middle of the night. The door was unlocked, and the alarm did not sound. She was found 5-6 hours later, but she never recovered from the traumatic experience. The facility was nice and clean. The staff was nice. The food was okay, not great. Up until the time she got out she was doing okay. After her getting out and subsequently declining, it was just a bad experience, and I would not recommend it.
Anonymous
Memory CareFamily/friend
February 24, 2023
My review of Avamere at Rio Rancho
My loved one is a resident here and things have gone well so far. I really like the facility. The staff takes great care of the residents and are very much on top of things. They're constantly on the go and are really attentive to the residents. They read to my loved one every evening and have a good variety of activities. Administration is very on top of things here, as well. It's a good atmosphere here and the food is good!
anonymous
Assisted LivingFamily/friend
November 10, 2022
Would Recommend
Everybody is friendly. My loved one needs minimal help, but what they do help with, they do very well. And they have a variety of activities, so there should be something for everybody there. I would recommend them to other families.
Terri H
Assisted LivingFamily/friend
November 8, 2022
A great place to consider for a loved one
Overall, I'm very pleased with this facility for dad. My only suggestion for improvement would be the food. It's often served cold. I'm not sure if it's because they take orders and get behind, but I'd like to see that get better. Housekeeping is once a week, his room is always clean and bed linens are changed weekly. Trash is taken out daily. The staff has been very kind and helpful. Communication with the family is good. I would recommend them to friends and family.
anonymous
Assisted LivingToured community
October 5, 2021
Our Tour Experience
Compared to the place we ended up choosing, I didn't feel as upbeat about Avamere at Rio Rancho. I can't describe it, it was just a feeling when you walked in. I didn’t feel like they were prepared, and they even admitted that to me. They basically just showed me the rooms, which didn't have any patios.
CM
Memory CareFamily/friend
September 28, 2021
Happy at first but as time went on, I became less happy.
At first I was very happy with them. As time went on, I was unhappy. They will not communicate. It doesn't matter how many times you call them and leave a message, they will not call you back. And that's not just one person. That's everybody there. For the most part they did a good job with his care, although at times I felt he wasn't getting what he needed. But it wasn't too bad. I didn't think they had enough activities. I was thoroughly shocked by the cost, but it was the same price at other places all over town.
Avamere at Rio Rancho
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.