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Baywinde Senior Living

100-200 Kidd Castle Way, Webster, NY 14580

For pricing & availability:
(866) 374-4058
9.3
Review score
94 reviews
Add review
9.3
Review score
94 reviews
  • 5 star
    56%
  • 4 star
    22%
  • 3 star
    14%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
8.4
Review score
3202 reviews
94 facilities
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Baywinde Senior Living
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Baywinde Senior Living community exterior
15 photos8 floor plans
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street view of Baywinde Senior Living

Julie D

Child of resident/client

5.0 out of 5 stars

Wonderful community!

We have been so pleased with the friendliness of staff and residents alike. Mom and Dad are enjoying meeting new people at meals. Food service is excellent. The food is great and definitely the meal service is the most flexible of any of the 5 communities we looked at. The apartment (deluxe, for a couple) is great: roomy, bright (great windows) bathroom is large and easy for two people to share. The maintenance staff is super responsive and so nice!

Read all reviews

Baywinde Senior Living

Nestled along the picturesque Irondequoit Bay off of scenic Lake Ontario, Castle Pointe at Baywinde offers a 55+ independent senior living community. Reminiscent of a quaint, coastal resort, this modern community offers luxury living in a tranquil setting in Webster, New York. Situated near the Rochester metropolitan area, Castle Pointe at Baywinde makes it easy to access community resources.

Webster is known as a sports town and was honored by Sports Illustrated for its commitment to community athletics. Seniors can utilize the town’s Olympic-sized pool for lap swims. Visit the Webster Parks and Recreation Fitness Center to use the outdoor paved fitness trail, play pickleball on lighted outdoor courts, or stay fit with a personal trainer. Make friends through the Webster Senior Center, where you can also join support groups, participate in holiday and birthday events, and enjoy educational seminars. As always, you choose how to spend your time at Castle Pointe at Baywinde.

Community Details

Staff is available 24 hours a day to provide personalized care and daily assistance. Staff also provides services including housekeeping and building maintenance, and transportation. Age in place with this community’s sister community, Sage Harbor at Baywinde, which offers memory care and assisted living options.

Enticing, healthy meals...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Baywinde Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Baywinde Senior Living

9.3 out of 10
Review Score94 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Baywinde Senior Living with 9.3 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Baywinde Senior Living has 94 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 94 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Julie D

Independent Living

Family/friend

October 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful community!

We have been so pleased with the friendliness of staff and residents alike. Mom and Dad are enjoying meeting new people at meals. Food service is excellent. The food is great and definitely the meal service is the most flexible of any of the 5 communities we looked at. The apartment (deluxe, for a couple) is great: roomy, bright (great windows) bathroom is large and easy for two people to share. The maintenance staff is super responsive and so nice!

Anonymous

Assisted Living

Family/friend

October 8, 2025

5.0 out of 5 stars
Verified Review

A True Home for Seniors

I would give them an A+. They have been very easy to work with and very thorough in the way the take care of their clients.

Anonymous

Assisted Living

Family/friend

October 6, 2025

3.0 out of 5 stars
Verified Review

Review for Baywinde Senior Living

It was not a smooth process at all, they didn't even know his medical needs, apartment ok, no carpet so makes it very slippery.

Anonymous

Independent Living

Family/friend

September 11, 2025

4.0 out of 5 stars
Verified Review

Very Accommodating

They're very responsive and upfront with everything. I do find however that like any business they are charging for everything, every little thing. Some of which I took issue with. But we were able to work out an arrangement that worked for us both. So they've been very accommodating.

Melissa

Assisted Living

Family/friend

September 10, 2025

5.0 out of 5 stars
Verified Review

Beautiful setting, kind people

I would recommend to seniors who don't need a great amount of assistance- it's independent living with helpful staff on site and is very accessible for people with mobility issues. They have many events and activities and offer transportation. Beautiful place, nice apartments and friendly staff.

Jayne

Assisted Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review

Review for Baywinde Senior Living

The residents help and look out for each other. Lots of fun activities. I would recommend to others.

Alex R

Assisted Living

Family/friend

August 19, 2025

5.0 out of 5 stars
Verified Review

Welcoming and scenic community near Irondequoit bay

The staff and the entire community is very welcoming. We enjoyed having meals there and the residents seem very happy with the quality of the food. There are lots of activities and overall it feels like a wonderful community. One note: there is only one elevator and it is centrally located ... but depending on location of an apartment it can be a bit of a walk to get back and forth or to navigate the halls to get to the main dining/lounge area.

Anonymous

Assisted Living

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Peace of mind.

Staff and aides are great It's always a pleasure talking with [name removed] at the front desk. I would like to see more off campus activities for the assisted living individuals. Yes, I would recommend this community to other families based on the experience so far

Anonymous

Assisted Living

Family/friend

March 6, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Review for Baywinde Senior Living

There is only one bathroom in a 2 bedroom apartment. There is no dishwasher or microwave in the kitchen. I had no ice cube tray in the freezer. There is no washer and dryer. Hook up space did not have electric outlet. I had to buy stackable washer and dryer but door to space doesn't fit. Shower is small. Salon doesn't do gels or acrylic or pedicures. Games are offered but difficult to get in to established foursomes. Meals are decent but wine or beer only is available on Friday and only one. is offered. Happy hour one drink is offered every Thursday.

Anonymous

Assisted Living

Family/friend

January 15, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Okay placement if your loved one only needs minimum assistance

the administrator did the best she could with uncaring/attitude aid staff. the building was cleaned but I had to scrub Mom's toilet several times. kitchen was good; 75% of the aid staff were not great. although we were told Mother would be totally assisted with toileting and bathing, only two staff aids we're willing to care for her. assigned seating was not necessarily a good thing; food was okay. she barely joined in activities; the staff seemed to do a good job. they should charge more and hire better aid staff

Lori B

Independent Living

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for seniors in their next step In life

My parents moved from out of state to be closer to their children. Baywinde was able to navigate this journey not only with us but also with them while being out of state. My parents love the food, love the dining room staff, front desk, cleaning and maintenance staff. Their exact words the other day is everyone is so nice to us! So glad we picked the baywinde.

Peter

Assisted Living

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Baywinde Senior Living

I would recommend Sage Harbor. I believe that everyone I have been in contact with Cares. That is the most important thing. They genuinely care.

Anonymous

Assisted Living

Family/friend

August 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

overall a nice community, friendly and caring staff, would recommend

They are great. The staff is very attentive. I think overall cleanliness can be improved. It's not too bad. I've seen worse.

Anonymous

Assisted Living

Family/friend

August 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Lovely but Management is lacking.

Management had issues with conducting regular cleaning (residents went six or more weeks without cleaning services and were not compensated for it) and they regularly ran out of entrees at dinner time. I would still recommend Baywinde Senior Living to others.

Anonymous

Assisted Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Baywinde Senior Living review

It's been a wonderful experience for my mom. It's very clean, the staff is very friendly, the apartments are very nice, and they have a variety of activities for everyone.

Debbie

Assisted Living

Family/friend

June 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Baywinde Senior Living

The people at BayWinde, both the residents and staff, are wonderful! They are all friendly and welcoming. It is a very difficult task to find a suitable place for your parents as they age. The decision to have my parents move to BayWinde was easy. My Dad flew up and decided like we did, that this is it.

Anonymous

Assisted Living

Family/friend

March 27, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.5
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
1.5

Beautiful clean facility, but... the devil is in the details.

Very friendly and helpful staff but they are controlled by corporate offices that are located in Chicago and have no real interest in quality care beyond their own bottom line. The food as you can see from the number is nothing to write home about. It's like cafeteria food from school, overly starchy and not local. Also very small portions. They are not able to make gf food which means I am rarely able to eat with my mother. This day and age there are so many people with celiacs and other auto immune diseases that require some ability to be flexible. The price jumped [amount removed] a month for my mother's two bedroom after being there for just one year. She has a lovely 2 bedroom apartment. That's probably the best thing about the place. Lots of people with memory and mobility issues who require private aids even though this is an independent living facility. Transportation for medical appointments has been cut back requiring outside transportation.

Anonymous

Independent Living

Family/friend

February 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Recommended

Rooms are good, love the staff, independent health aides are available and are super helpful. In fact, the aides are the best even though they do not directly work for the facility. I would recommend this facility.

Anonymous

Memory Care

Family/friend

December 26, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

so far so good

The new director in memory care is very caring and appears to be looking to change things for the better.

Jim H

Assisted Living

Resident/client

November 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellent

My wife was there for 3 months and was well cared for. The staff was great and friendly and helpful. Both my wife and I made a lot of friends there. The building was very well cared for. I would recommend Baywinde to anyone.

Baywinde Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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