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Benchmark at Haverhill Crossings

254 Amesbury Rd, Haverhill, MA 01830

For pricing & availability:
(866) 374-4058
8.7
Review score
74 reviews
Add review
8.7
Review score
74 reviews
  • 5 star
    30%
  • 4 star
    15%
  • 3 star
    15%
  • 2 star
    16%
  • 1 star
    24%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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Benchmark at Haverhill Crossings
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Benchmark at Haverhill Crossings
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Anonymous daughter

Child of resident/client

5.0 out of 5 stars

Peace of mind, life in memory care

I would give it all 5s. Could there be improvements? No one place is 100% but they would need only tiny tweaks. The most important thing is my mother truly loves it there and she gets far better care there than I could possibly provide her at my house or hers. They treat her as an individual person, not a room number. My mother is in memory care. The staff are very friendly. There is a very good ratio of staff to residents. They know my mom and drop by often to check on her if she is in her studio apartment, entice her to join the various daily activities and make sure she comes to meals. They understand dementia and are very patient with the residents, keeping them engaged with everyone. Nurses are great and promptly keep us informed of any medical incident. Scenic drives are an option twice a week. When the weather is warm they have a lovely outside patio/garden area that is used on all good weather days.

Read all reviews

Benchmark at Haverhill Crossings

Benchmark Senior Living at Haverhill Crossing is an assisted living community in the riverfront city of Haverhill, Massachusetts, in Essex County. Our attractive, spacious community sits on a large, landscaped lot overlooking mature woods and lush farmland near Kenoza Lake, downtown shops and the I-495. Haverhill is located 30 miles north of downtown Boston, giving residents here the perfect blend of big-city access and small-town charm.

The mature, compassionate staff team here at Benchmark Senior Living at Haverhill Crossing is dedicated to creating a safe, inclusive environment where our residents enjoy every day to the fullest. Our wearable personal emergency call system gives seniors and their families the peace of mind that comes with knowing help is always close at hand, 24 hours a day, 7 days a week.

Benchmark Senior Living at Haverhill Crossing offers a wide assortment of exciting events, unique services and resort-style amenities designed to promote heath and wellness among our residents, including:

  • On-site general store, library, beauty salon and country kitchen
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Senior living options offered

  • Assisted Living
  • Memory Care

Benchmark at Haverhill Crossings

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Benchmark at Haverhill Crossings

8.7 out of 10
Review Score74 reviewsWrite a review
Overall Experience
2.9
Cleanliness
2.7
Friendliness
3.1
Care Services
3.0
Staff
4.3
Meals & Dining
4.3
Activities
3.1
Value for Cost
2.8

A Place for Mom has scored Benchmark at Haverhill Crossings with 8.7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Benchmark at Haverhill Crossings has 74 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-20 of 74 reviews

Last Updated: 4/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous daughter

Assisted Living

Family/friend

April 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind, life in memory care

I would give it all 5s. Could there be improvements? No one place is 100% but they would need only tiny tweaks. The most important thing is my mother truly loves it there and she gets far better care there than I could possibly provide her at my house or hers. They treat her as an individual person, not a room number. My mother is in memory care. The staff are very friendly. There is a very good ratio of staff to residents. They know my mom and drop by often to check on her if she is in her studio apartment, entice her to join the various daily activities and make sure she comes to meals. They understand dementia and are very patient with the residents, keeping them engaged with everyone. Nurses are great and promptly keep us informed of any medical incident. Scenic drives are an option twice a week. When the weather is warm they have a lovely outside patio/garden area that is used on all good weather days.

Christine P

Assisted Living

Family/friend

November 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Haverhill Crossings

Our experience has been wonderful... I could not of picked a better facility... we are all so happy.. Mom feels like she is home. Staff is awesome, caring and compassionate. I love Haverhill Crossing. They teat my mom like their own family.

SG

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benchmark at Haverhill Crossings

I would definitely recommend it. We love this place!

Kathy

Assisted Living

Family/friend

July 15, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Benchmark at Haverhill Crossings

I would not recommend this place to anyone. I feel they were very careless with my Moms care level that we were paying for.

Anonymous

Assisted Living

Family/friend

July 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benchmark at Haverhill Crossings

I would recommend it.

FL

Assisted Living

Family/friend

March 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Benchmark at Haverhill Crossings

The staff were more engaging! The community was more welcoming! I would and have recommended to others.

Anonymous

Assisted Living

Family/friend

September 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A great place for loved ones

Honestly, the only thing that I am slightly disappointed about is the quality of food. Having been in these facilities with my mom as well as working at [name removed] in Newburyport I know that this food can be done well. It falls short at Benchmark. I don't know if it is a staffing issue is the problem. I know like everywhere they suffer from being short staffed from time to time. I think the team as a whole is incredible. I am very happy with Benchmark. And highly recommend the facility and all it had to offer!

Anonymous

Assisted Living

Family/friend

May 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Our family and loved one had a good experience with the community. The staff are very friendly and outgoing! The residents seem to welcome new residents quickly. We would recommend the community to others.

Anonymous

Assisted Living

Family/friend

March 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Happy Place

Extremely professional and knowledgeable and personable. Benchmark is a top notch company. I would recommend to others.

CCU

Assisted Living

Family/friend

March 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A place for our sister.

We are very pleased that our sister is living comfortably and safely there. We picked this community, because It had a locked memory, and assisted living. [name removed] worked with us to get our sister in there quickly, which we needed. We hoped we could have found a less expensive place but do not think we would have been as happy with an other facility.

Kathy W

Assisted Living

Family/friend

January 10, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was a good place for my mom

This facility is a good place, I really liked it. Mom was happy here and she loved it. They were good to her. There were a few times where I had to advocate for her to get things done. And I feel like her Physical Therapy could have been better. But it all worked out. They had some really good Aides here who worked with mom to help her be mobile often, she loved to walk. They also had a lot of good activities and always had something going on each day. Mom loved the exercise class. I would recommend this facility to family and friends.

Elizabeth M

Assisted Living

Family/friend

November 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Transition Home

In this past year we faced the reality that it was time to find a new place to call home for our mom. In our search, Benchmark HC stood out in the way they supported our family, with professional care and with empathy and respect too. [name removed]went above and beyond for us even once we moved in! The whole staff continued to follow through with the same standards, going above and beyond for my mom, and for my family through the process of adjusting. The activities are amazing, the director [name removed]and her team are in a league of their own. The nursing staff is also incredible. The whole HC staff has a way of creating a "family feeling" amongst the residents. My siblings and I are grateful to Benchmark HC staff and residents for making my mom, my whole family and me, feel we are home.

Anonymous

Memory Care

Family/friend

September 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Better fit for our needs

This facility has done a good job for us. We've had some challenges, but working through those. They seem to struggle with their staffing needs and ability to handle some situations. Communication with the family is ok. They do housekeeping and no issues there. The food is good, good quality and variety. I would probably recommend them to family and friends.

anonymous

Memory Care

Family/friend

September 16, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.5
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great option for memory care patients.

It is really a great place overall. The only thing is - the family member always has to remain an advocate for their loved one, and that would be the case anywhere you might choose. But the atmosphere is bright and homey. It's in a nice location. There are nice areas to walk around outside, and they have a couple of patios. The activities are varied and hold the interest of the residents. I think there could be different activities introduced based on the residents' desires - I wish they would ask about that. But they really do care about the residents. The staff are great. They could improve on the actual execution of care. But any concerns we've raised to management have been taken seriously, and they take the appropriate action.

BD

Assisted Living

Family/friend

August 10, 2022

4.0 out of 5 stars
Verified Review

A Very Pleasant Place

My brother was very picky and unhappy there because he just wanted to go back home. He complained a lot about the food. I felt the staff bent over backwards to get us in there, but once we were there, there was often a lack of communication and not as much warmth as there was at the beginning. My brother didn't care to socialize, but I found the people there very pleasant. They set up his meds with PillPack, so he was getting the medications he needed, and he was also getting the help he needed with showering.

Christine P

Memory Care

Family/friend

August 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for a loved one

Overall I love the place and would highly recommend the facility to others. When we were looking, I visited a lot of other places as well. Benchmark has a very homey atmosphere and does not feel institutional at all.

Lisa O

Assisted Living

Family/friend

March 18, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our of this world

My mother resides at Benchmark and I can honestly say that it has been the best decision of my life! The staff is so amazing! I wanted a place that is just like home, well I found it. The whole place knows your name and they know how to make your loved one feel accepted. With ALZ it is not easy on both my mom and us but BSL is there if I have any questions or concerns. I also LOVE all the activities. My mom calls me and raves about the bus tour they just went on to the beach or a tour around town. She loves that she can get out and see the world. I made the decision to go to BSL and I am so happy I made the choice. They all are an amazing group of people!

Jim L

Assisted Living

Toured community

March 17, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful Wonderful

My name is Jim Lynch Jr. I moved my dad into Haverhill Crossing in early July 2021. I had no idea where to look for assisted living so I asked friends and searched the internet and the name Haverhill Crossing kept coming up as the place that people spoke so highly about. I wanted my dad to be in a good place. He is a very active 90 year old who was a runner up until last year. My first interview with Haverhill Crossing my dad and I were super impressed. The transition was very easy and my dad is very happy. He loves his apartment and said the food is delicious. My dad had hundreds of tee shirts from races he won that we didn't know what to do with and the activities director said let us make him a quilt the women here would love to make it for him. They did and my father was very happy. It was very special for his running friends and our family. My dad is very happy now and that's what's important to me. I want to say Thank You to all the staff at Haverhill Crossings for my dad's care.

Steve

Assisted Living

Family/friend

February 8, 2022

4.0 out of 5 stars
Verified Review

A Good Value

It's about what I expected for the industry, the cost, everything else. The care is really good. The facility is well taken care of. No complaints.

anonymous

Assisted Living

Family/friend

December 14, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was a great experience all the way around. We looked at a lot of places and we were so pleased with Benchmark Senior Living. It is an assisted living model that can take you to the end of life instead of having to move to a hospital like setting which is why it was so special to us. I would recommend to others looking.

Benchmark at Haverhill Crossings

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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