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Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

For pricing & availability:
(866) 374-4058
9.5
Review score
51 reviews
Add review
9.5
Review score
51 reviews
  • 5 star
    57%
  • 4 star
    35%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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Benchmark Senior Living at Hamden
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Benchmark Senior Living at Hamden
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Anonymous

Child of resident/client

5.0 out of 5 stars

Beyond Expectations

Definitely a 5. Because even though there were a few blips in the beginning (nothing and no one is perfect), they were handled immediately! Mom has been doing so well at Benchmark Hamden! Therese was a slight adjustment period but nowhere near what I'd expected. The pivotal moment was when she had to be hospitalized for UTI with behavioral changes and needed IV therapy. In the past, upon returning to her previous facility, she was repeatedly immediately sent back out for continued behavioral problems. This time, she slid right back in to her routine. Best way to describe it is at Benchmark, despite having severe dementia, she's happy, viewing staff as family and other residents as her friends! At a time when I was under so much stress and panicky about how to provide the best possible care I could for Mom, you came through, above and beyond! We would not be where we are today if it weren't for you!! Thank you from the bottom of my heart

Read all reviews

Benchmark Senior Living at Hamden

Perched upon a hilltop with sweeping mountain views, Benchmark Senior Living at Hamden is located in a quiet wooded area and features secure walking paths, outdoor courtyards, and a range of short or long-term care services. Residents enjoy this comfortable and spacious Connecticut community with assisted living, specialized memory care, and respite care services available around the clock by our dedicated staff.

From morning hikes at Sleeping Giant State Park to quiet evenings exploring museums, Hamden offers a wide variety of attractions and entertainment. Nearby Interstate 91, it’s easy to visit Hamden’s diverse shops, restaurants, public gardens, and local parks. Along with convenient access, this community provides personal transportation services for residents looking to explore the town.

Community Amenities and Services

Assisted living services include personalized assistance with managing medications, housekeeping, transportation, and more. Mind and memory care services offer an innovative approach to memory care as well as experiences that enrich the mind, body, and spirit of each resident.

Because staff tailor care plans to each resident’s needs and interests, you’ll have a variety of activities to choose from each day. Staff also work hard to plan activities and events that encourage socialization, making it easy for you to develop connections and friendships...

Senior living options offered

  • Assisted Living
  • Memory Care

Benchmark Senior Living at Hamden

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Benchmark Senior Living at Hamden

9.5 out of 10
Review Score51 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.7
Care Services
4.5
Staff
4.6
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.3

A Place for Mom has scored Benchmark Senior Living at Hamden with 9.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Benchmark Senior Living at Hamden has 51 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 10/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 20, 2025

5.0 out of 5 stars
Verified Review

Beyond Expectations

Definitely a 5. Because even though there were a few blips in the beginning (nothing and no one is perfect), they were handled immediately! Mom has been doing so well at Benchmark Hamden! Therese was a slight adjustment period but nowhere near what I'd expected. The pivotal moment was when she had to be hospitalized for UTI with behavioral changes and needed IV therapy. In the past, upon returning to her previous facility, she was repeatedly immediately sent back out for continued behavioral problems. This time, she slid right back in to her routine. Best way to describe it is at Benchmark, despite having severe dementia, she's happy, viewing staff as family and other residents as her friends! At a time when I was under so much stress and panicky about how to provide the best possible care I could for Mom, you came through, above and beyond! We would not be where we are today if it weren't for you!! Thank you from the bottom of my heart

Anonymous

Assisted Living

Family/friend

September 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

The staff is incredible especially the aides and nurses. The aides at this facility are so compassionate, friendly and helpful.

Anonymous

Assisted Living

Resident/client

July 28, 2025

5.0 out of 5 stars
Verified Review

Review for Benchmark Senior Living at Hamden

Never short staffed being a problem. I would recommend to others.

DL

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Caring and compassionate

have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.

Carol S

Assisted Living

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Benchmark Senior Living at Hamden review

Everything is 5 and over. I would move in myself tomorrow if I could. The only issue was in the transition of getting my mom situated. Between the time I signed her up and time she got there she had a rapid decline. Some of the aides weren't aware of her increased needs but it's understandable that it takes time to catch up especially when there is a drastic change in such a short time. I cannot give Benchmark enough praises on any level - people, admin., right down to helping with the move.

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benchmark Senior Living at Hamden

There is a [amount removed] deposit which is an intake fee which they did not say was non-refundable. My loved one is in the memory care community. They are super helpful and reevaluate. Really nice, clean rooms, do laundry and clean daily. Lots of activities. It is cheaper in the memory care vs. regular community. They charge different levels for medications. Different levels for care on top of the rent/meals fee. Medicare does not pay anything. All costs are on you.

Anonymous

Assisted Living

Family/friend

March 5, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Benchmark Senior Living at Hamden

Very welcoming. Big focus on socialization which is fabulous for the residents. Staff is great and mostly accommodating. Management level is very competent and listens to concerns and works with the family well. Highly recommend.

Amy

Assisted Living

Family/friend

January 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Homey environment

Benchmark is very right-sized. Its small and homey environment is easy to navigate for the seniors.

Anonymous

Assisted Living

Family/friend

January 15, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
2.0
Meals & Dining
3.0

Benchmark Senior Living at Hamden Review

Overall, Benchmark is a nice facility, Floor staff are very friendly and helpful and most importantly to the residents like my mother. The facility is nice and clean and recently remodeled. Negatively speaking, we were just hit with an 11% increase for my mother's care. Which is very excessive and contrary to what I was told I could expect for annual increases when I went through the due diligence process before moving my mother in. The administrative staff has not been very helpful with regard to discussion on this issue.

Anonymous

Assisted Living

Family/friend

November 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benchmark Senior Living at Hamden

The facility is clean, food is good and the health care workers are great. They help getting my mother to meals and activities.

Teshia G

Assisted Living

Family/friend

November 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care, ton of activities and amazing community.

We couldn’t be happier with our decision to put our loved one at Benchmark Hamden everyone is great. Loving staff that truly care about every aspect of their residents wellbeing. Only regret is not learning about this facility earlier.

Anonymous

Assisted Living

Family/friend

September 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Benchmark Senior Living at Hamden

My mom was very happy there. It was a very positive experience. My only complaint was that we were facing a big increase in cost after only 9 months. Be diligent about signing contacts. Sit down and go over them in person. We never paid the increase because my mom died suddenly

Anonymous

Memory Care

Family/friend

August 27, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0

Not what we hoped for

No Security (cameras, protcols); staff is not friendly and it seems as you are bothering them if you ask them to do their job; little stimulation is offered to Memory Care clients; we asked in February/March for repairs to be done to remove a sharp piece of metal from shelving and as of August it has not been done; client's mattress has been not cleaned and soaked in urine; when a problem occurs during shift changes the immediate go to is to send the client to the ER and not deal with it; we were told we are secondary care givers and need to make all decisions (even though the Social Worker said that is the Nurse, Doctors and CNAs job); when visiting our family member she has appeared unbathed and has smelled (we pay for her to be bathed daily); no communication with us if something is needed such as under garmets/ toothpaste/ adult diapers; the list goes on and on. I do not have anything to compare service to but I feel like $10k approximately per month should provide a little better service. Nno one has ever asked for my ID at the front desk and of the time they don't even say "Hello" or look up from their cell phone. I feel like anyone can leave with our family member that is in the Memory Care unit.

Anonymous

Assisted Living

Family/friend

August 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Benchmark Senior Living at Hamden review

What we like the most about Benchmark Senior Living is the staff and they are recently remodeling. Based on the experience we have had so far, I would recommend this community to other families

Lynn

Assisted Living

Family/friend

August 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Activities
5.0
Staff
4.0

Pricey, but worth the cost

The overall experience has been good. The meals are the only thing my father complains about. With the activities they offer a lot of extra things and lastly value for cost the cost of care for my mother who is in a memory unit is outrageous but her care probably is worth it. It's just hard for an average family to sustain, that kind of cost my father's cost because he is doing well mentally and physically is no more than an apartment would be so I'd say yes his cost is doable.

Anonymous

Assisted Living

Family/friend

June 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Review for Benchmark Senior Living at Hamden

I would definitely recommend Benchmark to a friend. Since it is a smaller community there is a lot of personal service. The staff knows everyone and is attentive to their needs. We did have a bit of a communication challenge with the nursing staff but it is fine as long as you are proactive.

Patricia

Assisted Living

Family/friend

May 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benchmark Senior Living at Hamden

Bright and cheerful. Lots of friendly staff. Decent food and many activities. A++

Richard

Memory Care

Family/friend

April 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our experience

For the senior housing business the charges were quite reasonable, close by for me and our daughter, and the regular living areas are very nice. My wife just wants to be left alone, which doesn't work well with dementia needs

Marcey

Assisted Living

Family/friend

April 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mom was a resident at Benchmark Senior Living at Hamden for a short period of time and, although it was a short time, I could not have asked for a more accommodating, professional and caring facility. I just couldn't, that's all I can say. They were absolutely amazing. [Name removed], who was the intake/sales person, was absolutely wonderful. It was a really great experience.

John A

Assisted Living

Family/friend

March 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

Benchmark is a very nice, warm atmosphere, like a VT inn. Colors, artwork, carpeting... all very nice. Quite clean, seems organized. Staff is professional and friendly. Mom requires the highest level of care, and the staff provided it well. The food is good. Mom is happy there. Has friends who make her happy. I would recommend the facility.

Benchmark Senior Living at Hamden

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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